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ImmunoBAR COLORS: La magia de hablar el idioma de cada persona. Por Marta Herce. 26 noviembre 2025.

46:47EnglishTranscribed Jul 19, 2026
0:00

for inviting me. Thank you, thank you for all

0:03

the help in the preparation, because the

0:05

truth is that with you this is

0:06

super easy, so I thank you a

0:08

lot from the bottom of my heart and well, thank you to

0:10

Julieta for suggesting me and for

0:13

always accompanying me with so much affection and

0:15

love. I really learn a lot

0:16

from her, so thank you so much and I'm

0:19

happy to be here and share with

0:20

everyone, right? With the Immunotec family

0:23

that I love. Very good. Well

0:26

, I've come to talk to you, as

0:28

Carmen said, I've come to talk to you about the power of

0:29

adapting. We're going

0:31

to focus a lot on the power of adaptation in relation to

0:33

our prospects, right? Hey, because it doesn't matter how

0:36

well we explain Immunocal,

0:39

how prepared we are, or how clear our

0:41

message is. If the

0:43

person in front of us doesn't receive it

0:45

as they need, there won't be a

0:47

connection, and connection is fundamental, is

0:49

n't it? In order to continue moving forward.

0:51

So this model, our Immunobar

0:54

Colors, will give us the guidelines, it will

0:56

be a compass that tells us about those

0:59

behavior patterns of each one and

1:01

how we can adapt to each one of

1:03

them. And that's where the magic begins, is

1:05

n't it? Speaking the other

1:07

person's language. I'm going to share a

1:09

presentation with you, just

1:10

a moment.

1:17

Okay, let's see if it lets me put it here

1:20

. Oh,

1:24

wait, let me put it in, it's

1:26

stuck there.

1:33

Okay,

1:35

wait a minute. I'll do it again. It's stayed

1:37

there and won't let me. Do

1:39

n't worry, there's no rush. It's done

1:43

now

1:46

. Okay, so it happens to you with

1:51

some people. Wait, I'm going to get

1:53

started,

1:59

wait while I get started here, please

2:02

excuse the technical issues. Well, it happens to you

2:04

with some people that you

2:08

connect right away,

2:11

that you fit in really well, and yet with

2:13

others things don't flow, they don't flow

2:15

sometimes, uh, well, it's hard to

2:18

connect, and with others you say the

2:21

same thing, but they don't receive it in the same

2:22

way. In other words, the impact

2:24

they have is very different. Some

2:26

prospects ask for a lot of

2:28

information, while others want to

2:30

take direct action. So, that

2:32

's what we see, right? Each person

2:34

has their own pace, their own way of

2:36

deciding, their own way of trusting, and our

2:39

Immunobar Colors model is a compass,

2:41

right?, that will help us create that

2:43

real connection with each prospect. A

2:46

few months ago, Julieta invited me to the

2:49

leadership academy and well, as

2:52

Carmen has said, I have used

2:54

the whole color pattern a lot with a

2:56

similar model called Insight and that's what I

2:59

talked about at the

3:00

leadership academy, but very focused on what

3:01

were teams. Of course, when Paco

3:04

started telling us about Inmunobar and I suddenly

3:06

saw the colors and patterns and that it

3:08

was also our own Inmunobar

3:10

Colos, I loved it. I said, "Well,

3:11

wonderful." So, that's what I'm going to

3:13

share today, our Immunobar

3:15

Colors model, okay? The Immunobar

3:18

Colors is a compass that helps us

3:21

understand the behavioral patterns of

3:24

both ourselves and others, and it is

3:26

based on two axes. A vertical axis that is

3:28

extroversion and

3:31

introversion and a horizontal axis that is

3:34

thinking, feeling. And as you can

3:35

see, that gives you four

3:37

quadrants. a quadrant that is

3:39

extroversion thinking, which is the

3:40

color red, a quadrant that is

3:43

extroversion feeling, which is blue,

3:46

introversion thinking which is

3:48

green, and then introversion feeling

3:50

which is yellow. And each of them

3:52

moves very, very different energies,

3:54

okay? In the case of red energy, they are

3:58

very direct, decisive,

4:01

results-oriented people with a lot of focus. They

4:03

also need, I mean, they like the

4:05

activity and are very focused on the

4:07

facts, right? In the case of

4:10

blue energy, feeling and introversion.

4:13

Excuse me, but I need to move this. Let's

4:16

see how I can do it.

4:23

Well, so that I can see more of the

4:26

screen, but I can't manage it. There. Okay.

4:29

Uh, in the case of blue energy,

4:32

uh, which is feeling and extroversion, it

4:35

is an enthusiastic, communicative,

4:38

creative, very sociable energy. They love it,

4:41

but don't they enjoy working with

4:42

other people? Uh, they need that

4:46

very relational part. OK? Then, in

4:48

the case of introversion and thinking,

4:50

the green energy, uh, these are very

4:52

precise, analytical, structured people, uh,

4:55

who need a lot of method, a lot of

4:57

system and who also have a lot of

4:59

calm in situations of pressure, which is

5:00

also very necessary, right? And always

5:02

maintaining that objectivity. And

5:04

finally, introversion and

5:08

feeling is the yellow energy. They are

5:10

empathetic, very cooperative,

5:13

very collaborative people who seek harmony

5:15

in teams and groups, and who

5:17

also focus on

5:19

reflection. They need their time, okay?,

5:21

to make the decisions. Hey, and I

5:23

ask you, in which quadrant do you see

5:25

yourselves with this information? Where do you see each other

5:27

more often? Extroversion, thinking,

5:29

extroversion, feeling, introversion,

5:31

thinking or feeling. Where do you see

5:33

more? Do you see yourselves more in one quadrant than

5:35

another?

5:38

Yes.

5:40

Very good,

5:43

very good.

5:44

Well, we'll see. Um,

5:48

it's important to keep in mind that there aren't any

5:52

better or worse profiles, okay? All

5:54

profiles are good. Yes, we do

5:57

have them in all colors, okay?

6:00

We have all four colors.

6:02

Normally we have one of them that is

6:04

above average, with more, that is, with

6:07

more dominance, that is, more

6:11

marked, then a second one and then there may be

6:14

a third one that we develop

6:16

above average, but in any case

6:17

what we can be are versatile

6:20

in any of the four

6:22

colors, which is what it's about. In

6:24

other words, being aware of which

6:27

colors I am most comfortable with and from there being

6:29

able to be versatile in the rest.

6:31

It is a tool to understand both

6:34

how we act and how others see us.

6:36

And it measures, it doesn't measure at any time,

6:38

neither skills nor abilities. What it

6:40

measures are preferences and it is based on

6:43

two axes: extroversion,

6:45

introversion, where you put your energy,

6:47

and thinking and feeling, right?

6:49

How do you decide? For those

6:51

therapists and psychologists, the foundation is very

6:54

solid, okay? Because the base is the

6:56

same base as Inside and

6:59

other models, and it's based on Yun,

7:02

right? So, it really does have a

7:04

pretty solid foundation. And let's see a

7:06

little more.

7:08

Let's get to the colors. The color

7:11

red, okay? the color red. People

7:14

with this energy are competitive,

7:16

demanding, assertive, and, as we've

7:18

said, very action-oriented,

7:20

results-oriented, and very direct. If

7:22

you have a prospect who is more attuned to

7:25

this energy, they will immediately

7:27

ask you how much they earn, what

7:32

the compensation plan is, but not

7:34

in detail, rather to fully understand

7:36

how the compensation system works,

7:39

what the next steps are, in other words,

7:41

they want to get straight to the point, okay? And that's what needs to be

7:43

done, not to beat around the bush because they

7:44

need to get straight to the point. In the

7:46

case of blue energy they are sociable,

7:49

dynamic, enthusiastic, and they have

7:53

a very persuasive communication style.

7:55

Blue energy really likes everything that

7:58

is novel,

8:00

revolutionary, and new. That's why

8:02

, for example, they're going to be able to

8:03

hook a prospect very well from

8:05

there, right? which is something very

8:06

revolutionary, something new, and since they are

8:09

relational,

8:12

that part of work will matter a lot to them,

8:15

but also that part, so to speak

8:16

, with fun, right?

8:18

How you work with others, for

8:19

example, talking to them about events,

8:22

talking to them about trips, are things that

8:23

will hook them into that

8:25

blue energy and all that part of

8:29

connecting, right? Hey, you shouldn't

8:31

bore them with too many details because otherwise they'll

8:33

tune out, okay? In other words, they don't

8:35

need as much detail as

8:37

other energy sources might. We're going

8:39

green energy, okay? People

8:43

with this energy are more analytical,

8:45

precise, they question things, they love to

8:49

understand the world around them.

8:51

So, that's why they need a lot of

8:52

information and they question it and they're going to

8:54

ask for a lot of facts, right? When

8:56

we are making those discoveries in that

8:58

relationship with them, they are going to ask, uh,

9:01

what is the composition of Immunocal, what

9:03

studies it has. So, it's

9:05

important to give them that information,

9:08

okay? Because that's what will

9:10

give them that stability. Okay, having all

9:13

that data is what

9:16

will make them believe in the

9:20

project. And also something very important, they

9:22

cannot be pressured to decide

9:23

quickly, just as for example people

9:26

with red energy or with blue energy are

9:28

those who in a discovery may

9:30

even sign up, especially the

9:32

red energy if they see it very clearly. Uh,

9:34

green energy and now we're seeing

9:36

yellow energy too, right? They will

9:38

always need to, normally, in 99.9%

9:41

of cases,

9:45

think about it, analyze it, in this case,

9:47

analyze it very well and then do, and of

9:49

course follow up with them,

9:51

right? And then finally,

9:54

yellow allergy. They are very empathetic and patient people;

9:59

values ​​and

10:01

caring for others are very important to them, and they are very

10:04

cooperative. So, uh, what's going to

10:07

interest him? Well, he'll be interested,

10:10

for example, in how the project has helped you,

10:13

how it has helped others,

10:14

how Immunocal has helped others, if it

10:16

's a company with values ​​very focused

10:19

on people. That kind of information is going to resonate with

10:21

someone with a

10:23

yellow energy; it's something that will

10:26

hook them. You can't pressure them; they need to

10:27

feel accompanied and at

10:31

a calm pace. In other words, you can't

10:34

rush them, and they need to

10:36

feel something for themselves. And I'll say it

10:38

several times: the connection is paramount, the

10:42

relational connection, before

10:44

the business. In other words, we have to start there

10:46

so that they become interested in the

10:47

business later, like with

10:49

red energy, right? In the case of

10:51

yellow energy, yes. In other words, we need to move more

10:52

from that connection. And then something

10:54

interesting, uh, if you've already placed yourselves

10:57

in one quadrant or another, you can

11:00

think of people with whom you find it

11:02

harder to connect, right? Normally opposite,

11:05

red and yellow have more difficulty

11:07

connecting, as does blue and green.

11:10

Hm. In the case of red, for example,

11:12

it may perceive yellow as lacking

11:15

rhythm, as overthinking

11:18

things, it even sees it as soft, right? It's

11:19

like he's lacking focus, you

11:22

can perceive him that way. And yellow, for

11:24

example, can be

11:26

perceived as invasive, as very

11:28

direct, compared to red energy, okay? It's like it doesn't take into

11:30

account, it doesn't feel, it doesn't take into

11:33

account that more, well, connection

11:36

or relational part, but they are perceptions of

11:38

how we perceive each

11:40

other's energies. So, it's good to keep in

11:42

mind what energy I'm coming from in order to see

11:44

how the other person, the one in

11:45

front of me, my prospect, perceives it, right? The

11:48

same applies to blue-green.

11:50

Blue energy, compared to green, can be

11:52

perceived as more rigid,

11:56

very serious, and not

12:00

very detailed, okay? And

12:02

yet, green, on the contrary, can

12:03

perceive blue as too effusive,

12:06

or that it is a little disorganized, or a

12:09

little scattered, or that it lacks detail,

12:11

okay? But these are perceptions of each

12:13

of the colors that are important to

12:15

keep in mind, right? From what color do I

12:17

move and what color do I have in front of me to be

12:19

able to make that adaptation better.

12:21

Anyway, I repeat, we all

12:22

have all four colors, which

12:24

is very important. The thing is, we

12:25

have them at different levels, and it's about

12:29

being versatile at each one

12:31

. Hm. Well, let's continue. Let's

12:36

see from where, uh, how

12:38

each of the energies moves, right? In the case of

12:40

red energy, it

12:43

moves to the point where, well, before a

12:45

project, let's do it now. In other words, if you've

12:47

convinced him, let's do it now. In other words, it

12:49

needs to get to the point, speed, and

12:51

decisions. In the case of

12:53

blue energy, what it needs is to do it

12:56

together, the connection, the

12:59

conversation, that is, that more

13:01

relational part. Hm. In the case of

13:04

green energy, let's do it right. For

13:06

them, quality,

13:09

high standards, and everything being correct are very important.

13:11

And so they prefer to

13:12

take it longer, but do it with

13:15

the right process, okay? To do it

13:17

correctly, which is one of

13:19

the main focuses where they put it,

13:22

right? And in the case of

13:23

yellow energy, let's do it in harmony, shall we?

13:25

Let's do it from that

13:28

pleasant, pressure-free environment of connection, of

13:30

helping others, that is, from there. And

13:33

then what each color prioritizes.

13:36

Red will prioritize objectives,

13:39

blue will prioritize the vision, a vision

13:43

of where the dream can lead you in the

13:44

future. In the case of green, the

13:47

focus will be on tasks, and in

13:50

the case of yellow, on values. That's why I was saying

13:53

that when you have a

13:54

prospect who is more into this

13:56

yellow energy, it's important that the

13:58

values ​​are aligned and that they see that they are

14:00

aligned, right? that our Kimunotec is

14:03

real, that is, the values ​​are very much

14:05

oriented towards caring for people,

14:07

helping, and that is our purpose, right?

14:09

And that's going to resonate with them a lot

14:10

from there.

14:13

Okay, so let's talk about a good day and a

14:16

not-so-good day, right? Because

14:18

all colors have their

14:20

bright moments when, well, we're

14:23

at our best, and then days when,

14:25

well, they're a

14:27

little more stormy, right? In which

14:29

we are more in our own shadow and it

14:30

will also help us to identify both

14:32

where we are and where

14:34

our persona, our client

14:36

whom we are prospecting, is, right?

14:39

So, to identify if you're having a

14:41

bad day, and then we'll talk a little bit

14:43

later about how to manage

14:45

this, right? Anyway, on bad

14:47

days, as I say, you have to

14:48

work hard, you have to work on yourself so that

14:50

each time those moments when we

14:52

are in the shadows are at

14:53

least what we are supposed to do

14:55

, right? Let there be fewer of them, and let us

14:59

also be aware when we are

15:01

there, so that we can manage and

15:03

channel it as soon as possible. So,

15:05

we'll see red energy on a good day

15:07

. On a good day, well, as we've been

15:09

talking about, she is objective,

15:11

direct, competitive, very determined, very

15:14

focused, very results-oriented, very

15:15

efficient. What happens to him on a bad day

15:17

when he goes too far? Well, he can be

15:19

aggressive, controlling, dominant,

15:22

intolerant, with a certain

15:24

irascible arrogance, okay? There are also prospects

15:25

who start to challenge themselves, and it's

15:28

because they're in this moment, okay? So

15:29

, it comes from there, and we'll talk

15:31

later about how you can

15:34

manage it, right? As far as

15:35

possible, okay? And then in the case of

15:38

blue energy, uh, on a good day, well,

15:41

blue energy, as we were talking about,

15:43

is sociable, enthusiastic, uh, very

15:45

positive, dynamic, with

15:48

persuasive communication, very

15:49

relational, very motivating, right? And

15:52

when they're having a bad day, well, in that

15:54

dark moment or in that

15:57

stormy moment, they become excitable,

15:59

disorganized, impulsive. They can become

16:02

scattered because they are people who have

16:03

a lot of ideas, a lot of things in

16:06

their head, and so, well, they can

16:08

tend towards that scattered, capricious behavior

16:10

and they can have their sensitivity more on the

16:12

surface, okay? On a bad

16:14

day, blue energy. In the case of

16:16

green energy, well

16:19

, as we have discussed, it is

16:21

analytical, questioning, it goes, it needs

16:24

all the information, it has a lot of

16:27

technical rigor, objective, very

16:29

detailed and analytical. So what happens to him

16:31

when he goes on a shady day?

16:34

Well, he can become blocked and

16:36

more closed off, more indecisive, because

16:38

he feels he doesn't have all the

16:41

necessary information to make decisions and

16:43

so he prefers not to make them and

16:44

becomes quite indecisive, distrustful of

16:47

what he is being told, reserved and

16:49

rigid and with a certain coldness. Furthermore, there's something else

16:52

going on, uh, they're

16:57

not going to tell you about green energy, and we'll talk about yellow energy now too. Just

16:59

as people who are more active in the

17:01

red or blue energy,

17:04

especially the red ones, will tell you

17:06

if there has been something that

17:08

has bothered them or that they disagree with, they

17:09

will tell you very directly.

17:11

In the case of green energy, he won't

17:12

say. What he's going to do is

17:14

put some distance between himself and the other person. He's going to be colder,

17:16

he's going to stall and act

17:19

that way, but he won't tell you. The

17:21

good thing is to identify those signals

17:24

so that you can

17:27

manage it, right? And in the case of

17:29

yellow energy, well, it

17:32

's empathy, right? Reassuring,

17:34

cooperative, very faithful to values, as we

17:36

have discussed, patient, thoughtful.

17:39

What happens to them in those

17:40

dark moments? Well, they avoid conflict,

17:42

they find it hard to say things very

17:44

directly when they don't

17:46

like something, they can become

17:48

slow because they think a lot about the

17:50

impact decisions can have

17:52

and then they find it hard to make them. Not very

17:55

assertive, resentful, okay? Because

17:57

even if they don't say it, they're going to be left with

17:59

that discomfort. They're going to tell their

18:01

inner circle, okay? But they won't

18:04

tell you, or they won't tell

18:06

you directly, even though they seem submissive, they are

18:08

not. They can become

18:10

quite stubborn, it's just that

18:12

apparently, since they don't say it, they might

18:14

seem indecisive, right? In the

18:16

sense that they find it difficult to make those

18:18

decisions, okay? May those be good and

18:21

bad days, and may you be able to identify

18:22

both in yourselves and in the people you

18:24

are prospecting so that you can see

18:26

the signs and where they are moving.

18:30

And once we've seen,

18:32

well, how to identify the different

18:35

colors, uh, then

18:39

comes the part about

18:41

how to adapt your communication,

18:43

right? In order to have influence, right?

18:46

So, we don't decide the same way, as we've

18:48

discussed, we don't trust the same way, we each

18:50

have different needs and it's about

18:52

speaking their emotional language, which is what we're going to be

18:54

seeing now in

18:56

each of the heats. We need to adapt

18:58

the pace, even the tone of our

19:00

conversation, right? Because it's very

19:02

important, and then the connection

19:04

appears and the objections start to decrease.

19:06

So it's like that magic is created, as

19:08

we said at the beginning, right?,

19:10

in the communication and in

19:14

the relationship.

19:16

First, I'm going to give you some clues so

19:18

you can identify potential candidates in the

19:20

work environment. I know that

19:22

most of the discoveries we

19:25

make are via Zoom, right? Or in

19:29

meetings that we've arranged more as in-

19:31

person group meetings, but sometimes we do

19:33

make visits, right?, to

19:34

our prospects. It could be to a

19:36

clinic, or it could be to, well, a

19:39

doctor, or it could be to a physiotherapist, or to a

19:41

beauty salon. And the

19:43

work environment they have will give us clues

19:45

about the energy they operate at. For

19:47

example, in the case of red energy

19:51

it's very practical, okay? Their

19:53

work environment is very practical. Uh, everything they

19:56

need, they have to have it bad,

19:59

very efficient, and without embellishment. In other words,

20:00

to put it simply, they have no

20:02

decoration whatsoever. It's effective, isn't it?

20:04

Uh, with easy access to what they

20:06

need. In the case of blue energy,

20:09

they have the space they like most

20:11

free, right? With less structure. They can

20:13

have several themes at once and can

20:15

have photos of friends. Since they are very

20:17

relational, they also love

20:20

memories, right? Of those moments they

20:21

have experienced at work,

20:23

with friends, and so they have

20:25

those memories, they may have trophies,

20:27

photos. And I'll give you an example from the

20:30

last company I worked for, where I

20:31

worked, well, as a

20:33

human resources manager, I had a person on

20:35

my team who had a very, very

20:38

blue energy, and so in her workplace,

20:41

everything that when we go to conventions

20:43

that they give us, well, the little card

20:46

that we hang up and such, she had all

20:48

the cards from all the conventions

20:50

that we had been to, right? It was

20:52

like a way for him to remind her, well, of

20:55

those moments at the

20:56

convention we had, and it's an

20:59

example, right? So, he's going to

21:01

give you data, right? All this kind of stuff.

21:03

Then, in the case of green energy,

21:06

they are very methodical, systematic,

21:08

so they also need their environment to be

21:10

orderly, well-maintained, clean, with

21:13

books and information and

21:17

reference books at hand, right? And

21:20

finally, in the case of

21:24

yellow energy, they seek warmth.

21:26

They are very much into those kinds of relationships,

21:28

more from those relationships

21:34

of connection, of authenticity, and they

21:38

also seek to feel

21:39

that warmth, right? So they're going to put, well,

21:41

for example, they can put a

21:44

plant, family photos, but not too

21:46

visible, so they remind you of

21:48

your surroundings, right? And

21:51

personal and very warm details, that is, things that

21:53

remind them of that, that make them feel

21:54

comfortable. That's going to be their

21:56

work environment. So, when you have to pay

21:57

a visit, this information can help you

22:02

, right? He's going to give you

22:05

clues, and we're also going to talk about how

22:06

his non-verbal language can give you clues

22:09

, right? Um, nonverbal language

22:12

is very important, I mean, its weight

22:15

is extremely high, I mean, uh, in fact,

22:18

the word only has 7% of its weight

22:21

, in the rest, everything that is

22:24

paraverbal. Uh, or our

22:28

body language is a... well, it's the

22:31

rest, right? A 93. So, if I

22:33

tell you now I'm super sad, it's because I'm extremely

22:35

sad. I'm telling you,

22:37

but as you can see, I mean, he's not with her.

22:40

So it's very important that the

22:42

word is important, but we have to

22:43

pay attention to all of the

22:45

non-verbal language. So, what does the

22:47

nonverbal language of each of the

22:50

colors tell us? For example, in the case of

22:53

the red energy,

22:57

excuse me, they lean forward, for example, they have a

22:59

very active posture, high energy,

23:01

so they lean forward. Their

23:04

handshake, if it's a handshake, if you

23:06

're doing it in person, is usually a

23:09

firm handshake, the gestures are

23:12

firm, okay? In other words, it's a

23:14

very active stance. Hm. In the case of

23:16

blue energy, since they are very relational,

23:19

they love eye contact and will

23:21

seek it out, they gesture quite a bit, their

23:24

pace is fast and they can

23:27

also show impatience in their

23:30

movements. In the case of

23:33

green energy, they need quite a bit of

23:37

physical space, that is, when you are with

23:39

them in person, they need

23:42

their prosemia, which is what it's called,

23:43

a little more than in

23:45

other colors, right? They need, and they don't

23:47

like to be touched or hugged, unless

23:49

you have

23:51

a lot of trust with them, that is, they

23:53

are not like other colors that love

23:55

physical contact, green energy does not like it, it does

23:57

not like it that much. They are

23:59

more rigid, more formal postures,

24:01

more calculated movements,

24:04

right? They may even seem somewhat

24:05

distant. And in the case of

24:08

yellow energy, their attitude is reserved with

24:11

little eye contact initially because

24:15

they find it difficult, that is, they have that point more

24:17

like shyness, their handshake is

24:20

softer and little gesticulation. He

24:23

gestures a little. Normally

24:25

when we have Zoom meetings, you

24:28

discover the people you're in when there are quite a few of you

24:30

, not just one or two people,

24:32

right? But when they're with more people,

24:34

they're usually the kind of

24:36

people who don't wear a

24:37

camera, okay? The

24:39

yellow or green energy tends to move more, those who

24:42

usually use the camera less than

24:44

the red or

24:46

blue energy. That can also give you

24:48

some data. Okay?

24:51

Very good. And now let's talk about verbal style.

24:55

The verbal style of the

24:58

red energy one is to have made it clear what it means:

25:02

short, clear phrases, without beating around the bush.

25:05

That's how they talk, isn't it? And

25:07

they also like

25:09

professional language and a brisk pace. They are

25:12

also very quick to respond and they

25:15

are direct, aren't they? And assertive. They're going

25:18

to ask you directly what you have

25:21

doubts about, what concerns you have, and

25:23

in that sense, no, for them it's not a

25:27

problem at all. In the case of

25:30

blue energy, let's talk with energy, with

25:33

enthusiasm, with passion. Uh, their

25:36

communication is more dynamic, expressive,

25:38

very spontaneous. Sometimes they respond, and they

25:40

respond quickly, sometimes even

25:42

too quickly, right? That blue energy

25:43

sometimes has a little trouble listening. And

25:46

in the case of green energy, let's be

25:49

precise, its tone

25:51

of voice is more stable, meaning it has

25:54

fewer variations than,

25:56

for example, blue energy or

25:58

red energy. Well, questions predominate

26:01

because of what I was saying, right? I mean,

26:04

because they need to

26:07

understand the project, they

26:09

analyze what is presented to them. So, in

26:11

that sense, they ask questions, and they also

26:14

need instructions, like having

26:16

the process very clear. Hm. They are

26:19

thoughtful, considerate, quite

26:21

respectful, and quiet; that is, they

26:26

are not like, for example, the energy of

26:28

the others, the blue energy that

26:30

speaks much more, right? And in the case

26:33

of yellow energy, let's talk

26:36

calmly. The tone of voice is soft, the rhythm

26:39

is slow, uh they are

26:43

very diplomatic, very

26:46

respectful. Hey, they also need calm

26:50

in our communication. They

26:52

appreciate that our communication

26:54

with them is also calm,

26:58

gentle, and very friendly. It's

27:00

important because it's their preferred type of

27:02

communication and the one they receive

27:04

best. Hm.

27:06

Very good. So let's move on now to

27:09

verbal style. Okay, let's do a

27:12

little activity. Carmen, I don't have

27:14

WhatsApp, I mean, the chat is open.

27:16

You tell me, okay? I'll start posting.

27:18

Perfect.

27:19

Okay, I'm going to put you... we're going to do

27:23

a written verbal style exercise,

27:25

for example, a WhatsApp message. So, I'm

27:26

going to share a WhatsApp message with you, and I'd

27:28

like you to tell me what kind of energy you feel

27:30

in that message, okay? Well,

27:33

hello, I am developing an

27:35

international health business with a

27:36

Canadian biotechnology company with

27:38

real and rapid economic results. I'm

27:41

looking for people, I'm looking for

27:43

ambitious people who want to generate income,

27:47

and tell me if you're interested, uh, tell me and I'll

27:51

tell you without taking up too much of your time.

27:52

Thank you. What kind of energy do you see there?

27:54

Red, red, red, red, red, red,

27:57

red,

27:59

red, right?

28:00

Red.

28:02

The response was unanimous.

28:05

Unanimous, right? In other words, you can see the

28:06

eye, red.

28:08

Okay, let's move on to another one.

28:11

That's that direct, fast energy,

28:14

right? Very results-oriented, is

28:17

n't it? No beating around the bush, no embellishments. Let's go

28:19

. Without an emoji, which is also

28:21

important, right?

28:23

Let's go with the yellow one. Hi, I'm working on a

28:28

very innovative international health project that I'm super

28:29

excited about at a

28:30

Canadian biotechnology company and it's going

28:32

great. I'd love to

28:35

tell you because I think you might find it really

28:36

interesting. Would you like to

28:38

talk this week? Tell me what

28:40

day works for you and I'll let you know.

28:43

Thank you so much. What's your energy level?

28:44

Blue. Blue, blue, blue, blue, blue,

28:47

blue, blue. Well, there are some yellow ones,

28:49

huh? Some have said yellow,

28:51

but well, most are blue. Now,

28:54

now let's look at yellow. Okay, very

28:57

good. Phenomenal. Uh, now, uh, hello,

29:01

how are you? I would love to share

29:02

with you a project that is helping

29:04

many people improve their health,

29:06

well-being, and finances,

29:11

allowing them to gradually increase their income

29:13

without pressure. If you feel

29:16

interested, if you're in a good place, let me know

29:18

and we can talk calmly. Thank you for your

29:19

time.

29:20

Yellow, yellow, yellow,

29:22

yellow, right? Very yellow,

29:24

yellow, very yellow, very

29:25

yellow. Exactly. All that

29:27

part: careful, empathetic, collaborative,

29:30

respectful. You ask him how he is.

29:32

Thank you for your time, I mean, from

29:35

there. And now for the last one. Hey, look,

29:38

I'm collaborating on an

29:39

international health project backed by

29:40

a Canadian biotechnology company.

29:43

It is a serious initiative, with a lot of

29:45

scientific evidence. I don't know why this is

29:47

happening and why there's a solid business plan. If

29:49

you're interested in knowing how it might fit

29:52

with you, let me know and I'll give you more details.

29:54

Thank you for your time. I'll be waiting

29:56

and thank you very much. I'll stay, I'll stay, thank you

29:59

for your time. I'll leave it pending. That's it.

30:02

It's easy, isn't it?

30:03

Yes, it's already been ruled out.

30:05

Green energy is the only option by process of elimination. But I would like to

30:07

. You can see

30:09

the difference simply by sending a

30:11

WhatsApp message. Not only what you send

30:12

, but also what is sent to

30:15

you. See? From what source, from what

30:17

energy are they speaking to you? Because you'll

30:19

see very quickly if it moves from the

30:21

red energy, which are usually very short.

30:24

Hi, okay, alright, when are we meeting? That's it

30:25

. To a yellow energy. Hi, I'd

30:28

love to. It gives you emojis, lots of

30:30

exclamation marks, or the green one, okay, tell me

30:32

when that suits you, I mean, or the blue one

30:34

which is like without emojis and also

30:37

very organized, right? But it can give you

30:40

data on what energy level that person operates at, even before they

30:42

have the discovery

30:44

. It can give you a lot of information. And

30:46

now I'd like to ask

30:49

you a question too, so you can see

30:51

who you find

30:52

most difficult to contact, right? Hey,

30:57

when you read these messages, which one

30:59

makes you the most nervous or uncomfortable

31:01

?

31:04

It's red,

31:05

it's yellow.

31:06

It's yellow.

31:08

Okay, sure. Well, because normally if

31:11

yellow is what bothers you the most, it's because you're

31:13

moving more in a red energy.

31:19

Looking at opposites from that perspective,

31:22

okay? It will give you data, and that's

31:25

where you'll have to make

31:27

that extra effort to adapt, okay? You

31:30

have to focus a lot and be

31:32

much more versatile there, because other

31:34

colors might come out much more naturally,

31:36

but there are others that you have to use. I find it difficult

31:38

, for example, with

31:40

the green one I find it very difficult. I tend to focus

31:41

more on yellow-green energy

31:44

for work, I increase the red energy, but not so

31:46

much in communication. And for example,

31:47

the color green, well, I have to focus on it

31:52

because it's important, right? It's about doing it

31:55

from there, from their needs and

31:58

from their emotional language. Hm.

32:00

Okay, what's up? What do we do if, for

32:03

example, we have to write a message

32:05

and we don't know the

32:07

person's skin color? What would you do? I do

32:16

n't know what you're putting in the chat.

32:18

Cordial and formal.

32:19

Neutral. Neutral. Ha ha.

32:21

Okay. And how is it neutral?

32:25

No emojis. Quite

32:27

a mix, isn't it?

32:29

A mix, an exactly

32:32

multicolored message, because in the end

32:34

, what does it have to have? That

32:36

part in red, getting to the point,

32:38

inviting action in a clear and

32:39

concrete way, that part in yellow, being

32:42

cordial, being empathetic, respectful,

32:44

that part in green of including data or

32:47

talking about scientific rigor, okay?

32:49

And that WhatsApp has a lot of structure,

32:53

or from that blue part,

32:56

right? It's about speaking positively, about creating

32:58

that energy, that enthusiasm. Look, I'll

33:00

give you one here, but this is just an

33:02

example, and then it's up to you to do it in

33:07

your own style,

33:09

right? Well, hello, I hope you're doing well.

33:11

I am involved with an international

33:13

health project from a Canadian

33:14

biotechnology laboratory, backed by a lot of

33:16

science and with solid results. It's a

33:18

great opportunity to generate

33:19

extra income at your own pace and with a

33:21

positive and committed team. If this sounds good to you,

33:23

let me know when it suits you and I'll explain it

33:25

without taking up too much of your time. Thank you and have a

33:26

happy day. We've put a

33:28

little bit of each color there.

33:31

Okay, does

33:34

this sound familiar to everyone?

33:36

Yes,

33:37

yes. That's what it's about

33:40

when we don't know

33:41

multicolored.

33:43

Okay, not there, we didn't fail there.

33:46

Okay, let's get to what they fear most, which

33:48

is very important because when

33:50

we're with our prospect, when we're

33:53

doing that discovery or having

33:56

those conversations, it's very important to

33:58

keep this in mind. For example, in

34:00

red energy, one of their

34:03

biggest fears is the loss of control. They

34:06

hate feeling like someone is selling them out,

34:10

okay? They fear

34:13

slow or unclear processes and they also reject

34:16

dependency;

34:18

they like to be autonomous and therefore they

34:20

need to feel that in this project they

34:22

can be, right? And how to

34:26

avoid it? Well, to be very concise,

34:28

offer them options to choose from. For

34:30

example, a trick for red energy,

34:32

to make them feel like they're in control, is to

34:33

give them two options and let them choose,

34:35

"Hey, what do you prefer? Should I tell you this or should we get

34:38

straight to this?" or subsequent

34:40

actions, you give them two alternatives and

34:42

then you can feel that they have

34:45

some control. Uh, then, in the case of

34:47

blue energy,

34:51

uh, the loss of prestige is one of

34:52

its biggest fears, isn't it? They must seem

34:54

unprofessional; they're worried about being

34:56

associated with something unserious, aren't they? And they

34:58

also reject the idea of ​​being seen

35:01

as naive, right? Because of that

35:02

relational, enthusiastic side, sometimes they

35:05

can, or rather, they don't want to, or rather, they are

35:09

worried about giving that image.

35:12

And this is important, isn't it? We need to

35:15

highlight the reputation, we need to highlight

35:16

the evidence, the innovation, that there are

35:19

successful people, that is, so that they

35:21

see it this way because it is a

35:24

barrier. We are experiencing, well, it's happening to me

35:26

and to consultants on the

35:28

team, right?, that we have worked

35:29

with executives and we

35:32

present this project to them and for them,

35:34

moving in that blue energy, many

35:36

of them see network marketing

35:39

as something that doesn't have that

35:42

prestige. So, we have to

35:43

make them see that yes, it does have it,

35:45

that it's a model, as Killosa says, that

35:47

the business model of the 21st century is the business of the

35:49

21st century, that these are very serious businesses and that

35:52

, well, this is where it's headed,

35:55

right? In other words, this model will be

35:57

implemented much more in the future because it meets

35:58

many more of people's

36:00

current needs than other models, but we have to

36:02

remove those barriers, right?

36:04

So, it's important to understand this.

36:05

Then, in the case of the one in green, one of

36:08

his biggest fears is ridicule.

36:11

So, why the ridicule? Because

36:13

they like correctness, high

36:15

standards, and doing things right,

36:20

right? With high quality, they fear

36:22

making mistakes, they fear not knowing

36:25

enough, not knowing about health, not

36:28

knowing if they will be able to explain it, and they

36:30

also strongly reject improvisation,

36:32

right? So, we need to give them data,

36:34

clarity, concrete steps that show them a

36:37

lot of structure in the process, that they will

36:39

receive training, that they will be

36:41

supported from there, that is, that they will have

36:43

a structure and that everything is very

36:44

well coordinated. And then, finally, in

36:47

the case of the one in yellow, well, one of

36:52

his biggest fears is confrontation.

36:54

They feel uncomfortable when they feel, they don't

36:58

like to feel that there is any

37:00

kind of pressure. One question is whether there are

37:03

sales targets here, I mean, they

37:05

have to understand, it's

37:07

very important for them that there is no

37:08

pressure at Inmunotec, none of it, whatever

37:10

you want to put on yourself, I

37:11

mean, there isn't any here. It goes as far as

37:13

you want to go and at the pace

37:15

you want to go, and on that pressure-free path, they feel

37:20

supported, that you'll be there for

37:22

them, and that you give them

37:27

that emotional security because it

37:29

's very important to them; they're afraid of

37:30

disappointing others and they also shy away from

37:33

more tense conversations.

37:37

This is important so that when

37:39

you detect it, you can manage

37:43

those potential barriers. And now we're going to

37:45

go over specific tips on what

37:49

communication needs for each

37:51

of the colors. For example, in

37:53

the case of red,

37:55

it likes a professional environment. Something

37:57

very important is the feeling that you

37:59

are not wasting your time. This is key

38:01

in red energy. If you feel like you

38:03

're wasting your time, you can

38:04

go into the slightly

38:08

shadier area; if you don't like it or you don't

38:10

follow along, you'll end the conversation,

38:12

right? Maintaining that

38:15

, well, they also value

38:18

people who appear confident, quick,

38:20

competent, and maintaining control

38:23

over the process. As I was saying,

38:26

if you can, give them two

38:28

alternatives so that he or

38:31

she, the person, can also

38:32

participate from that side. Brilliant. We need to get to the

38:35

point, we need to focus

38:37

on facts, but without too many details, on

38:40

numbers and benefits, but without too many

38:41

details, whatever they are, we need to

38:44

talk in terms of results, in

38:46

time, in money, in impact and propose

38:49

very clear actions, right? And one

38:52

phrase that defines them is be brilliant, be

38:55

brief, and leave. Okay, it's a phrase that

38:57

defines red energy. And what shouldn't you

39:00

do? To doubt or to hesitate? Because what

39:02

will happen is that they

39:05

lose credibility with themselves. Don't

39:08

focus on emotions when you

39:09

speak, don't focus and argue

39:12

based on feelings or emotions, but on

39:13

facts. It's important to them. There's no need to

39:16

beat around the bush or embellish things

39:17

too much, and you shouldn't arrive disorganized

39:20

to your meeting or that conversation,

39:22

right? You have to have a very

39:24

clear message. In other words, if they feel that you've

39:26

lost control of the

39:27

conversation, it also creates quite a lot of

39:29

rejection for them, okay?

39:31

Very good. And we're going to...

39:35

blue energy. What do you need? Well, they're attracted to

39:38

people who relate to each other in the same way

39:40

they do, right? Communicative,

39:42

positive, enthusiastic. They

39:45

really like to share personal anecdotes,

39:48

they have a vision for the future, they

39:51

love thinking about the future,

39:55

connecting with that dream, and they need to

39:57

feel that good energy, right? Like a

39:59

fluid relationship. You have to be friendly,

40:01

show that enthusiasm, but genuine,

40:03

okay? Not that it's real. And here it is

40:05

. One of the things

40:06

I love most about Inmunotecno is that everyone's

40:08

enthusiasm is truly

40:10

incredible, isn't it? And as with the project, and

40:13

we need to use motivating examples, we have to

40:15

talk, we have to talk about the

40:18

events, as I said before, we have to

40:20

talk about the trips, about the

40:23

meetings we have among ourselves and it

40:25

facilitates an open conversation. How does that

40:28

resonate with you? What do you think? That is

40:30

important. What shouldn't you do?

40:33

Don't give a cold or overly

40:35

technical message, or one with too much detail, because you'll

40:37

lose it; that is, it won't

40:39

disconnect the blue energy. Uh, we shouldn't

40:41

focus so much on the data,

40:44

right? But focus more on the story and the

40:45

impact, and don't be too serious or

40:47

rigid, because you'll also lose the

40:49

connection with that person with a

40:51

bluer energy.

40:54

Let's go to green energy. In the case of

40:58

green energy, what do they need? The

41:03

information is very clear. Well, as

41:08

you can see, they like to analyze, they are

41:10

organized, methodical, so the

41:12

information has to be clear, verifiable,

41:14

with a structure. Uh, zero

41:17

improvisation. They don't like it, just as

41:18

for example blue loves

41:19

improvisations. Not in the case of

41:21

green energy. Zero improvisation and give him

41:24

time to analyze

41:26

without any pressure.

41:28

Good follow-up and

41:30

professional communication are necessary. They

41:35

love written information. In

41:37

our case, we don't send anything in

41:40

advance, right?, to the meetings we

41:43

have with them.

41:45

That would be good, because they would

41:47

appreciate it, but well, in this case we

41:49

can do it later, but they really like

41:51

written information,

41:52

sending them the

41:54

studies, the composition of Immunocal

41:57

and they also like

41:59

precision in the dates, in the

42:01

figures, in the processes, explaining the

42:03

why and the how, right? And that they have that

42:05

time to analyze and a formal,

42:08

calm setting, without exaggerations. And what shouldn't you

42:11

do? Getting too close, being

42:13

overly effusive because they don't feel

42:15

comfortable, pressuring them to decide

42:18

quickly, being frivolous or lighthearted about

42:21

serious topics, or using

42:23

ambiguous language,

42:26

or changing plans or

42:28

information at the last minute. Hm.

42:32

And we're going to yellow.

42:35

What does yellow need? Yellow

42:38

needs, well, simple,

42:42

friendly, genuine relationships; from there, from

42:46

that connection, a very relaxed environment,

42:48

without tension, as I said before, it

42:51

prioritizes human connection over

42:53

business. He goes first and then he'll go to the

42:54

business, but you have to establish that

42:56

connection and one fear they have is that

42:58

their good nature will be taken advantage of.

43:00

So, you have to be patient,

43:02

understanding, use that kind, calm tone,

43:04

reassure them that they can move forward at their own

43:06

pace, and ask for their opinion. What shouldn't you

43:08

do? Taking advantage of his good

43:10

nature, making him feel

43:11

manipulated, because then he might react,

43:13

that is, he might put a brutal distance between himself

43:16

and you would have to rebuild that trust. Don't

43:18

pressure him to decide at the moment,

43:21

or use a cold, direct, overly

43:23

technical tone, or make last-minute changes. And

43:25

finally, let's talk about stressors,

43:29

okay? What things have we already talked about

43:30

? What things stress each

43:33

of the colors out? What can you notice and what

43:35

can you do? We have already seen in red

43:36

that it was a waste of time, a lack of focus,

43:39

indecision, or not seeing either benefits or

43:41

results. What will you notice? He gets

43:43

impatient or speeds up quickly, he

43:46

interrupts your conversation, he's

43:49

even going to ask you direct

43:51

or challenging questions and he wants

43:53

results, he wants to talk about results,

43:55

about price, about next steps. So,

43:57

get to that, get to the heart of the matter in a

43:59

minute, to what you see they

44:00

need, give them options and talk about

44:02

benefits and results, not in detail.

44:04

Make him feel that you maintain

44:06

some control.

44:09

In the case of blue energy, the

44:12

lack of connection is a stressor.

44:14

Exclusion is one of the biggest

44:16

stressors, isn't it? So that lack of

44:18

connection, too much seriousness or

44:20

coldness, feeling ignored or

44:22

rejected, limits to their

44:25

flexibility or spontaneity, and then

44:27

the tone changes, they become more sensitive,

44:30

argue over details,

44:32

contradict, lose focus, you'll notice it

44:33

there. What do you have to do? Give them

44:35

space to express themselves, to feel

44:37

heard, reinforce their personal value,

44:41

your contribution is important, and shift the

44:43

focus to something that motivates them, right? And

44:44

make him feel like he's part of the group.

44:47

In the case of

44:52

green energy, the lack of preparation,

44:56

well, if you notice the lack of

44:58

information, the poor quality of the

45:01

work, the time pressure, you start to

45:03

question a lot and be critical, very

45:05

picky, and you start to become quite

45:07

distant and withdrawn. So,

45:08

ask him what he needs to continue, or

45:10

even, hey, do you think we should go back to the

45:12

beginning to see what information he

45:14

needs? It's a way to be able to

45:15

re-establish that connection.

45:19

And finally, the yellow one, uh,

45:21

undervaluation, that is, it's one of the

45:24

biggest stressors, feeling

45:26

undervalued or treated unfairly or

45:29

coldly, right? The fact that values ​​have been violated

45:30

is also very important, as are

45:32

interruptions or time pressure.

45:33

Then, he begins to become quiet,

45:35

withdrawn, very critical, reluctant to accept

45:38

proposals, and he becomes rigid and very

45:40

cautious. So, how can you

45:42

manage it? re-establishing

45:45

personal contact from a place of empathy and

45:47

sincere understanding. And in

45:49

this case, you can even suggest

45:51

postponing it to another day. Would you like to

45:53

meet another day and finish

45:54

watching it? Because they need their time. H

45:59

very good. Well,

46:02

here's a question for you. What

46:05

have you discovered about yourselves?

46:08

Who do you need to connect with better? What

46:11

color do you need? Well, to

46:13

establish a better connection and what

46:15

action you can take starting tomorrow,

46:18

because you shouldn't prospect

46:22

from the perspective of who you are, but from the

46:23

perspective of the person in

46:25

front of you who needs it. Each person, as we

46:28

've seen, has different

46:30

needs, their emotional language is

46:31

different, and that's important, right? Because

46:34

in the end it makes us much more

46:36

aware, more flexible and more

46:38

human, which is also something important

46:40

in our project. So that's all from me,

46:42

and thank you.

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