0:00
Hello, my name is Ana. I live in this
0:03
city, and like you, I care
0:05
about it. That's why today I want to talk to you about
0:07
something very important for all of us:
0:13
citizen participation. What does
0:17
citizen participation mean? It means that you, I, or
0:23
town can work together
0:25
with our municipal government, contributing
0:28
ideas, proposals, and feedback so that
0:31
our representatives know
0:32
our concerns and can make
0:35
the best decisions for our
0:37
community. How can we
0:40
participate? For this purpose,
0:43
municipal channels for
0:45
citizen participation and influence were created. These channels operate in
0:47
this and other municipalities and provide us with
0:51
participation tools implemented
0:53
through the municipal
0:55
citizen service window and
0:57
other municipal departments.
1:00
These participation channels include a
1:03
suggestion box, a complaint or
1:09
citizen proposal submission box, and a local development project formulation and submission box. In addition, there is a
1:15
municipal directory of
1:18
local stakeholders and municipal
1:30
Through the suggestion box,
1:33
we can express our opinions
1:35
about municipal management and receive a
1:38
quick and effective response from the
1:41
authorities. Complaints,
1:44
inquiries, comments, or suggestions
1:46
can be submitted to the
1:50
special form available at the
1:51
Citizen Service Window.
1:56
specify the procedure we wish to
1:58
carry out: inquiry, suggestion,
2:02
comment; the content of the
2:04
inquiry, suggestion, complaint, or
2:07
comment; how we wish to receive the
2:09
response; and our personal information. If
2:15
personalized response, after completing
2:17
the form, we must submit it to the mailbox
2:19
located at the service window,
2:24
available to inform or assist us
2:26
if needed. The forms are
2:30
municipal officials who analyze each case
2:33
and provide a response within a maximum
2:35
of 15 days. If they cannot provide a
2:38
response within that timeframe, they will duly inform us
2:42
receiving it. By using this tool, we
2:47
our interests and concerns known to the authorities and
2:50
generate a constructive dialogue with
2:55
Citizen Proposal Submission form.
3:01
We can submit constructive proposals
3:03
to the authorities, such as
3:06
initiatives for public services or
3:08
for the development of activities or
3:10
ventures in the community, among
3:12
many others. We can submit our
3:14
proposals through a form
3:16
available at the... Citizen service window
3:22
can help us complete the form.
3:27
points such as the name of the proposing organization or
3:30
person, characteristics of the
3:33
request, whether it is for monetary funds,
3:35
infrastructure works, equipment, materials, or
3:37
other items, recipient, number of families
3:40
that will benefit, estimated deadlines,
3:45
available counterpart resources, among others.
3:48
The proposals are submitted to
3:53
inform us within 20 business days, by
3:56
telephone or in writing, about the
3:58
possibility of carrying them out. By
4:00
using this tool, we contribute
4:02
ideas to the authorities for the
4:04
development of our city. Let's encourage them to
4:08
use it. Formulation and presentation of
4:13
local development projects: Through the formulation and
4:15
presentation of local development projects,
4:17
we can present projects to the
4:20
development of the city and its
4:22
inhabitants. This system seeks to
4:24
promote and facilitate the presentation of
4:26
development projects by both
4:34
special form with the necessary information
4:36
for its evaluation by the
4:39
authorities. In the form, we must
4:41
specify data such as the name of the
4:44
organization/group. or proposing person,
4:47
characteristics of the application, whether it is
4:49
for infrastructure works, equipment,
4:53
project beneficiaries, number of families that will
4:56
benefit, background and
4:58
justification of the proposal,
5:00
project objectives, main
5:02
results and main activities to be
5:04
developed. The form must also
5:07
include a detailed budget and a
5:09
timeline of execution. After the
5:12
form is submitted at the
5:14
Citizen Service Window,
5:16
the projects are delivered
5:20
who will inform within a maximum period
5:23
of 45 business days about the evaluation and
5:26
viability of the project. Both
5:33
this tool, we generate
5:35
projects together for the development of our
5:41
participate. Municipal Directory of
5:44
Local Actors. The Municipal Directory of
5:46
Local Actors is a mechanism that
5:48
promotes participation because it
5:51
allows us to know what
5:55
organizations do in the community, and
5:57
this facilitates joint work.
6:00
The directory includes data on
6:02
public and private actors present in our
6:04
city, areas of work, ongoing projects,
6:06
contact information, among others. It is
6:10
publicly accessible and can be requested at
6:12
the Citizen Service Window.
6:14
The directory is also
6:16
continuously published on the
6:18
notice board of The municipality maintains and
6:20
updates this tool every three months.
6:25
we get to know each other better and
6:27
can combine knowledge and efforts to
6:29
improve our city and its
6:31
inhabitants. I consulted
6:34
Coslo Municipal Press Releases.
6:38
Municipal press releases are
6:40
tools for disseminating
6:42
useful information about services and activities of
6:44
common interest that take place in
6:46
our community. They are prepared by
6:48
the press office or the
6:50
communications officer of the municipality in
6:52
coordination with the mayor
6:54
and are distributed every
6:57
15 or 30 days through various
7:00
media such as the municipal notice board,
7:02
community radio stations,
7:04
announcements in schools and
7:07
community health centers, among others. By
7:11
municipality informs us about
7:12
matters of common interest and promotes
7:15
the participation of everyone. Let's stay
7:17
informed. It is also important to keep
7:20
in mind that we can carry out all these
7:22
procedures online in the case of
7:25
municipalities that have this
7:27
possibility. Through the use of
7:29
municipal channels for
7:30
citizen participation and engagement,
7:33
we can actively participate in the
7:35
life of our community and collaborate in its
7:40
democratic, participatory and
7:42
transparent government management, participation depends
7:44
on us, let's encourage ourselves, let's participate,
8:00
CIDEAL Foundation for Cooperation and
8:05
Research, Spanish Agency
8:12
Development Cooperation, with the collaboration of the
8:14
Foundation for the Insertion of Argentina
8:16
into the World and Regional Development.
