Full Transcript

·YouTLDR

I Found The $200,000 Missing Lego

54:34EnglishTranscribed Jul 20, 2026
0:00

A $200,000 LEGO collection went missing,

0:02

causing a lot of you to ask me to find

0:04

it. And after seeing the cops point guns

0:06

at YouTubers, people get arrested and

0:08

sued for $1.3 million, I decided enough

0:11

was enough. This looks like a case for

0:13

the internet detectives. This time in

0:15

the $10 million LEGO studio. So, I

0:17

talked to every suspect involved. What I

0:19

found shocked me.

0:34

>> [music]

0:43

>> Okay, before we can find these missing

0:45

LEGOs, let's give some background.

0:47

>> [music]

0:47

>> A massive Star Wars collection was put

0:49

on consignment at a LEGO store called

0:51

Bricks & Minifigs in Salem, Oregon.

0:54

Consignment just means the owner, Brian

0:56

Mansell, gave it to a store to sell,

0:58

[music] and he was supposed to get a cut

1:00

when it sold. The entire time he

1:03

maintained ownership of the collection.

1:05

In a social media post, estimated it to

1:07

be worth about $200,000. But then, on

1:10

November 14th, 2024, everything went

1:13

wrong. This was the night that Crystal

1:15

and Ben Gorman, the prior franchise

1:18

owners of the Salem store, got kicked

1:20

out by this guy. [music] That is Brandon

1:23

Best. He and his partner, Josh Johnson,

1:26

ran a sister store in Eugene, Oregon.

1:28

[music] And Brandon drove up that night

1:30

to kick the Gormans out. Brandon and

1:32

Josh would be taking over the franchise

1:34

in Salem. And this is the exact moment

1:37

the LEGOs go missing. As that store is

1:39

getting handed over, the question is, is

1:42

Brian's collection in it? [music]

1:44

Here's what the official Bricks &

1:46

Minifigs press release reads, quote,

1:48

"After taking over the store, we

1:49

discovered a small number of sets valued

1:51

[music] between two to $5,000 that could

1:53

be possibly related to Mr. Mansell's

1:55

collection." But there's a problem here.

1:58

There should be over 10 times that

2:00

amount in this store given their

2:02

internal records and what we know the

2:05

estimated value of this collection was.

2:07

So, if corporate's saying there was only

2:08

$2 to $5,000 in the store, something

2:11

happened to these LEGOs, but what? In

2:14

order to solve this case, let's think

2:16

about the suspects. First, who was there

2:20

that night of the handover? It's only

2:22

three people, Crystal and Ben Gorman,

2:24

the former franchise owners, and Brandon

2:26

Best, one of the new owners. These are

2:28

our three [music]

2:29

biggest suspects, but they aren't the

2:31

only ones. I want to address a few other

2:34

suspects at the very start here. First

2:36

of all, maybe this is just all the

2:38

result of, you know, plain old thieves

2:40

breaking in. What about that

2:41

possibility?

2:42

>> Hi, I am Chris. I was the [music]

2:45

previous franchise owner who signed the

2:47

collection agreement with Brian Mansell.

2:50

>> And I'm Benjamin Gorman. I am the silent

2:52

partner who's really bad at being

2:53

silent.

2:54

>> We did have a couple of break-ins at the

2:56

store. None of Brian's collections were

2:58

in the police report or stolen [music]

3:00

during those.

3:01

>> Okay, so the Gormans say emphatically it

3:03

wasn't thieves, but if that's the case,

3:05

what about the guy who was arrested I

3:08

mentioned at the beginning of this

3:09

video, Reckless Ben? This is the

3:11

YouTuber who started it all with a

3:12

documentary I tracked down the thief who

3:14

stole $200,000 of LEGO. Maybe it's the

3:17

perfect crime, make a video tracking

3:20

yourself. Now, for our theory, it's

3:22

worth noting Ben is currently facing a

3:24

RICO lawsuit by Bricks and Minifigs. He

3:26

was even targeted with a search warrant

3:28

for stolen LEGOs.

3:30

>> Included in the warrant are LEGOs.

3:32

>> The owner reported overhearing

3:33

conversations about [music]

3:35

possible stolen LEGOs.

3:37

>> And on top of that, Reckless Ben was

3:39

even accused of stealing the LEGOs by

3:41

the current franchise owner.

3:43

>> I stole the LEGOs?

3:44

>> What do you think of the theory that it

3:45

[music] was Reckless Ben he stole the

3:47

LEGOs?

3:49

>> It's absurd. We didn't even know

3:51

Reckless Ben. We had no interaction, no

3:53

relation to us, no relation to the

3:55

store. That doesn't hold any water.

3:57

>> Okay. I'm going to be honest, apologies

3:59

to the genius cops in Utah who play

4:01

different.

4:02

>> We play differently here.

4:03

>> But I I I don't believe that Reckless

4:05

Ben stole the LEGO. Mostly because he

4:07

couldn't, he just wasn't there that

4:08

night. And I don't even think he knew

4:10

about these LEGOs, but who does Ben

4:12

suspect is holding the LEGOs since he

4:15

did this whole documentary series?

4:16

>> The guy who runs the entire company,

4:19

Ammon McNeff. He personally came out to

4:21

talk to us.

4:22

>> So what's going on?

4:24

So you guys are holding some of our

4:25

LEGOs?

4:25

>> No, we're not.

4:27

>> You're not?

4:27

>> No.

4:28

>> Is that a lie?

4:29

>> No.

4:30

>> That's that's a lie. You did take the

4:33

LEGOs.

4:33

>> No.

4:34

You So we have our our attorneys have

4:37

visited but like again, so who's like

4:40

like

4:40

>> Brian Menzel.

4:41

>> Okay, and who is that?

4:43

>> He's a guy who had a bunch of He had

4:44

like $200,000 worth of LEGOs in your

4:46

store.

4:47

>> No.

4:49

Never happened.

4:50

>> My name [music] is Ammon McNeff. I am

4:52

the CEO of the Bricks & Minifigs brand.

4:55

>> So my name is Matt McNeff. I'm the COO

4:58

of Bricks & Minifigs.

4:59

>> The people you just saw are the McNeff

5:01

brothers. They agreed to speak with me

5:03

to try to clear their name. I asked

5:05

them, do they have the LEGOs?

5:06

>> What I can tell you is that we don't

5:09

have it. We've never had access to them.

5:12

>> It seems to [music] kind of go missing,

5:14

parts of it seem to go missing

5:17

on November 14th.

5:18

>> Well, and and and I guess the

5:19

>> No. [music] No. Not not at all. I'm I'm

5:23

going to say, you know, like that that

5:24

that is not accurate at all.

5:26

Because

5:27

>> So you think that the collection was in

5:28

the store at the time or elsewhere?

5:31

>> Elsewhere.

5:32

When when you look at Menzel's own words

5:34

[music]

5:35

that he reiterated to a podcast last

5:37

year, he explicitly [music] stated to

5:40

another podcaster the sets were moved

5:43

offsite for security.

5:44

>> The collection will not be stored on

5:46

site after hours for security reasons

5:47

[music] and after Sunday the sets will

5:49

be available for purchase but stored

5:50

elsewhere.

5:51

>> Now, one thing that's been a big subject

5:54

of the [music] Bricks and Minifigs kind

5:57

of story is, "Hey, there are these

5:59

off-site

6:00

locations." Can you [music] address what

6:03

that is? Is that true?

6:05

>> So, the off-site location and [music]

6:07

the the letter that they are that

6:10

corporate is referring to is the

6:12

original press release that [music] we

6:13

released when we were launching the

6:15

collection. In that press release,

6:17

because we had had uh [music] previous

6:19

break-ins, I specifically included the

6:21

location that after this weekend those

6:24

LEGOs would be sto- would be stored

6:26

[music]

6:27

stored off-site to deter any future

6:29

thefts. They were [music] briefly stored

6:32

off-site after that launch weekend while

6:34

I bought safes for the back room and

6:37

then they were moved back [music] into

6:38

the store.

6:39

>> Okay, so for most of the time the the

6:42

the sets [music] were in the store after

6:44

y'all got the safes in?

6:46

>> Yeah.

6:46

>> Exactly.

6:48

>> Okay, so Ammon McNeff suspects that a

6:50

lot of the LEGOs weren't there that

6:52

night. And then on the other hand, we

6:53

just heard from Crystal and Ben Gorman

6:55

explaining the off-site story saying

6:57

that later they no longer used those

7:00

off-site locations. But what do we

7:02

really know about the Gormans? They are

7:04

the former franchise owners after all. I

7:07

mean, shouldn't we be suspicious of

7:08

everyone? They're one of our key

7:09

suspects. They were there the night we

7:11

lost Brian's collection. They were the

7:13

creators of the consignment consignment

7:15

deal after all. And one group in

7:17

particular is pointing their finger at

7:18

them very hard. It's the McNeffs who say

7:21

they were behind on payments.

7:23

>> We started getting uh calls from the

7:25

landlord letting us know that Crystal

7:26

[music]

7:27

was uh behind on the lease payments at

7:30

the location. We had also gotten a

7:32

couple of uh notices [music] from some

7:34

of our vendor partners that bills had

7:36

not been paid by the store. And so, we

7:38

felt pretty strongly that there was

7:39

going to be

7:40

>> [music]

7:40

>> a risk of her just, you know, like

7:42

attempting to file bankruptcy, doing

7:43

some of these other types of things

7:44

which we've had franchisees do in the

7:46

past and that's

7:47

>> [music]

7:47

>> problematic. So, that's why we sent him

7:48

up there to take some video footage. So,

7:50

we need we needed to just be prepared if

7:52

if we needed to do a hostile takeover

7:54

which, you know, like can happen in

7:55

[music] franchising where a franchise

7:56

owner just, you know, kind of tries to

7:58

steal inventory and do some different

7:59

things that way.

8:00

>> Okay, so Bricks & Minifigs story is that

8:02

they were worried about the Gorman's

8:04

skipping town, so they sent Brandon Best

8:07

as a secret shopper on October 24th,

8:09

2024. This is weeks before the takeover.

8:12

Brandon takes a video of the store

8:13

condition in preparation for this

8:15

handover, but at this point Brandon does

8:17

not announce himself to Crystal Gorman.

8:20

Later though, on November 14th, once

8:22

again the same concern about the

8:24

Gorman's stealing or theft was expressed

8:27

by the McNeffs.

8:28

>> Brandon was trying to make sure that

8:29

they weren't taking things from the

8:30

store and so he was kind of trying to

8:31

make sure that she wasn't putting

8:33

things, you know, like hiding things in

8:34

the back and that he like and while he

8:36

was watching that, trying to make sure

8:37

Ben wasn't grabbing stuff from the store

8:39

and moving or doing anything along those

8:40

lines cuz he just got a weird feeling

8:41

about the whole transition.

8:43

>> She took at least one if not more than

8:45

one cartfuls [music]

8:47

of things out to her car with her coat

8:49

draped over it.

8:51

>> So, yeah. The McNeffs say, "Look, they

8:53

don't trust the Gorman's."

8:55

>> And they explained it, you know, even

8:56

further. They said, "Hey, there's some

8:58

issues in her past."

8:59

>> She apparently has a retail theft

9:04

and and [music] other criminal like

9:05

arrests on her record. That we were not

9:08

aware of.

9:09

>> When was that?

9:10

>> I don't know. This this this this has

9:12

been brought out

9:13

>> [music]

9:13

>> by by several people online now.

9:16

>> Now, look, that's a huge accusation to

9:19

bring up and so obviously I wanted to

9:21

talk to the Gorman's about it.

9:22

>> They're like, "She has a history of some

9:25

type of burglary theft."

9:27

>> Oh my god.

9:29

Wow.

9:32

>> Yeah, that's what they're saying.

9:37

>> Well, yes.

9:39

>> Well,

9:39

>> You know about this.

9:40

>> Explain.

9:41

>> Yeah, when I was 19 years old.

9:44

>> How long ago [music] is that?

9:45

>> I am 45 now.

9:48

So, that this was in 1999.

9:51

This, something that happened 25 years

9:54

ago, has no reflection and no bearing on

9:59

what happened in the last 2 years, my

10:01

management of the store, what happened

10:03

the night corporate seized the store.

10:05

>> [music]

10:05

>> It is another deflection and it

10:08

infuriates me. You're going to try to

10:10

publicly embarrass and shame me for

10:13

somebody that was manipulated by local

10:17

police departments when she was pregnant

10:19

and 19 years old.

10:21

you.

10:22

>> [laughter]

10:23

>> That's my response to that.

10:24

>> [music]

10:25

>> I am so sorry. You're going to have to

10:27

blur and cut a lot of this, but that

10:29

pisses me off. I own what I have done. I

10:32

own the mistakes that I have made.

10:34

You cannot

10:36

intimidate [music]

10:37

and bully me into backing down when I

10:41

know that legally and morally I am in

10:45

the right and I have the evidence to

10:47

back it up.

10:49

>> Wow, this is getting

10:51

kind of nasty and personal at this point

10:53

and I just wanted to give people kind of

10:55

their side, but at every turn, I hope

10:57

you understand, I'm getting

10:58

contradictory stories. Down to if the

11:01

McNeffs knew about her history in the

11:02

first place.

11:03

>> Like they're bringing up something

11:05

>> [music]

11:05

>> that I told them about.

11:07

>> Wait, wait, wait, you told them?

11:09

>> Told them. They asked me.

11:12

>> They said they had no idea. They said,

11:13

"If if we knew, we would have never

11:15

hired her."

11:16

>> Cuz we would not have hired her had we

11:18

known this. [music]

11:19

>> I told them I had a record from when I

11:21

was 18 that was a family issue [music]

11:24

that and didn't go into all of the

11:26

details, but they were like, "That's so

11:28

long ago. We're going to hire you based

11:31

on who you are now.

11:32

>> Okay, I'm just going to leave it there.

11:34

You guys can make [music] up your own

11:35

mind. My point is one side says up, the

11:37

other says down, and it gets to the

11:39

point both sides start hinting that they

11:41

have photographic proof from the [music]

11:44

night of November 14th that proves the

11:47

other side is lying. So, I'm like,

11:48

"Look, at this point let's stop talking.

11:50

Show me the Legos." Where I was told we

11:53

are 100% have [music] possession of

11:55

photos that prove that the Gormans are

11:57

lying. And then you guys are telling me

11:59

we 100% have possession of photos

12:02

that prove

12:03

this side's lying. Who's going to drop

12:05

the photos first? I mean, I feel like

12:06

someone just has to Somebody's right

12:08

here. And after a lot of convincing,

12:10

both sides agreed to show me the photos,

12:11

[music] corporate and the Gormans. In

12:13

fact, I scheduled the calls to do this

12:15

an hour apart from each other. But let's

12:18

remember their positions for a second.

12:19

The Gormans say whatever was left unsold

12:22

of Brian's collection that was in that

12:23

store spreadsheet was in Salem store the

12:26

night of November 14th. Then you have

12:29

corporate side. They say whatever was

12:31

left that night was maybe two to five

12:32

thousand dollars of Legos. The rest was

12:34

either stolen by thieves, the [music]

12:35

Gormans, or held off site. It was not in

12:38

that store. And now both sides, there's

12:40

a lot to lose here, right? You've got

12:42

the Gormans who basically have been

12:43

insinuated to have been stealing. And

12:46

for Josh and Brandon, too, the new

12:47

franchise owners, there's a lot on the

12:49

line. I reached out to Josh and he told

12:51

me, "I think her pictures would only

12:54

show a few sets and mini figs." I

12:56

replied, "So, if I can prove that the

12:58

Lego sets were in the store, that will

13:00

prove Brandon was lying." Josh replies,

13:02

"If it shows something different, then

13:04

yes, I will eat my words." So, the

13:06

stakes have been established. And let's

13:09

see the evidence starting with Matt

13:11

McNeff. First, he showed me the video

13:14

October 24th, 2024 for a baseline of how

13:17

the store looked.

13:18

>> So, this is the Salem Kaiser location.

13:20

Is that correct?

13:20

>> Salem Kaiser location, yes.

13:22

>> So, is it fair to say I'm seeing quite a

13:24

few Legos [music] here? I mean, I'm

13:25

seeing a store of LEGOs. You'd agree.

13:27

>> There's there's a good amount of LEGO on

13:29

hand. Um

13:31

this this isn't what I would say is a

13:32

well-stocked Bricks & Minifigs,

13:34

but it's not um

13:37

it's not terrible. It's it's [music] I

13:39

would say a little below average as far

13:40

as overall stock. So, now let's go to

13:43

November 14th. Can you still see my

13:44

screen?

13:45

>> [music]

13:45

>> Yes, sir.

13:46

>> Okay.

13:47

So, November 14th,

13:49

uh when Brandon was in there helping to

13:51

>> is the day. This is like the big day.

13:54

>> This is the day.

13:55

>> Hold on. I got to prepare myself

13:56

emotionally for this. This is a big

13:58

deal. This is a big This is This is

14:00

D-Day. This is the big moment. This is

14:03

Brandon takes over the store. This is We

14:06

don't know where the LEGOs are after

14:07

this moment.

14:08

>> We don't know where the LEGOs are after

14:10

this moment. And I want to point out

14:11

again that we we've had this for a

14:13

while.

14:15

We haven't put you This is the first

14:17

time we've shown this publicly. We've

14:19

been waiting for our attorneys to give

14:21

us the approval to say, "Hey, this is

14:22

okay now to share in this capacity."

14:23

[music] So,

14:25

uh this will will go through these

14:27

pictures.

14:28

This is what Josh saw when or not Josh

14:30

saw, Brandon saw. Uh he took pictures of

14:33

everything in the store, all the

14:34

inventory in the store.

14:36

This is what the shelves looked like

14:38

compared to what you just saw a moment

14:40

ago.

14:43

>> Okay, so I'm seeing a lot less, just

14:44

[music] to state the obvious. Go back a

14:46

little bit.

14:46

>> Yeah.

14:47

>> I'm seeing like way less.

14:48

>> So, yeah, the pictures I was being shown

14:50

on November 14th, those shelves looked

14:52

emptier than they did on the day of

14:54

October 24th. But to be fair to the

14:56

Gormans, they addressed the empty

14:58

shelves themselves.

14:59

>> As we get to the very end of this video

15:02

in particular, right here, you'll see

15:04

that empty space right here. So, this is

15:06

the retired [music] and certified set

15:09

section that we have to keep separate

15:12

from the new inbox current sets [music]

15:14

being sold by LEGO. All those empty

15:17

spaces up there were the sets that we

15:19

had on display during the day [music]

15:22

from Brian's collection that every night

15:24

when the store closed we pulled off and

15:26

put back into the safe and then put back

15:28

out in the morning.

15:29

>> So when they say see there's empty space

15:31

on the shelves, yeah, cuz we put them in

15:32

safe to keep them safe.

15:34

>> we have giant windows.

15:35

>> Yeah, it's an explanation that kind of

15:37

makes sense given the history of

15:39

burglary. Now, of course, this is

15:40

something I had to ask the McNeffs

15:42

about. Is this a case [music]

15:44

of did y'all see Star Wars sets in the

15:47

back? Did y'all not see the Star Wars

15:49

sets in the back? [music]

15:51

Did he take I'm not in the back but the

15:52

specifically in a safe like there were a

15:54

bunch of Star Wars sets in a safe. Did

15:56

Brandon see those?

15:58

Uh has there been talk of those?

16:00

Do you know what I'm talking about?

16:02

>> Yeah.

16:02

My understanding is that he took

16:04

pictures of everything and all those

16:06

photos I showed you of the Star Wars

16:08

were all the photos or were were all was

16:10

literally all the Star Wars inventory in

16:12

the store.

16:13

>> Yeah, the McNeffs say all of the photos

16:15

should be with Brandon of all the Star

16:17

Wars items. And to be fair to them, they

16:19

showed me a lot more pictures and even

16:21

showed me a spreadsheet of all the Star

16:22

Wars sets in the store the night Brandon

16:24

took it over and it valued to about like

16:27

five to ten thousand dollars or so. But

16:29

then I had to ask. Oh sorry, here's

16:32

another kind of set.

16:34

Okay.

16:35

Do you think y'all have all of these?

16:39

>> Very likely.

16:41

>> Okay.

16:43

>> Again, I'd be surprised if we didn't.

16:45

>> But then I couldn't help myself. I

16:47

started to bring up some of Crystal's

16:48

photos to see if they matched up.

16:52

Have you seen this [music] before?

16:55

>> Uh not that I recall.

16:57

>> Do you Do you see that?

16:59

>> Yep.

16:59

>> So do you see it's in like some kind of

17:01

like a safe thing? I don't know if

17:03

[music] you can see the sides there.

17:05

>> Looks like a bookshelf to me but sure.

17:07

>> Okay, sure. Yeah, yeah. So I think the

17:09

important [music] thing is making sure

17:10

that all of these are in the inventory

17:12

for Mansell.

17:14

>> Sure.

17:16

Sure, that's cool.

17:18

>> 75041 [music]

17:24

>> Yep.

17:26

The vulture droid.

17:27

>> 75169 [music]

17:32

>> 169 I'm not seeing, so there may be

17:35

Okay, so there's one that is not on our

17:36

list.

17:38

>> Let's try this.

17:40

10240 [music]

17:42

>> Okay. Nope, not seeing that one either.

17:44

>> What about 9

17:46

493

17:48

>> Three, I don't see that one either. So,

17:50

it maybe those were locked at the time

17:52

and Brandon did not get those pictures.

17:54

>> All right, that's kind of a problem

17:56

because the Gormans had over 200 photos

17:59

of this store. I definitely knew looking

18:01

at these photos, there's a lot more

18:03

LEGOs in the Gormans photos by quite a

18:06

lot that Brandon's photos just didn't

18:08

show, but corporate didn't really see it

18:10

that way.

18:11

>> But

18:12

still in in the grand scheme of things,

18:15

we're not talking again 10 times the

18:17

amount of of sets here.

18:19

>> I don't know. I haven't shown all the

18:22

the photos [music] yet. I don't know

18:23

exactly how much.

18:24

>> If there's a calculable figure that we

18:26

can look at and say, "Great, this is

18:27

what was there."

18:29

I promise you, it's not $100,000 worth

18:32

of of LEGO.

18:33

And so, where's the rest of it?

18:35

You got me.

18:36

I don't know.

18:37

>> Maybe I'm a little too in my head about

18:39

this this U-Haul story. You don't think

18:41

it could have been

18:43

some U-Haul thing? There's no way.

18:45

>> Oh, yeah, have we Have we talked about

18:47

the U-Haul yet? We got to We got to talk

18:49

about the U-Haul for a second. This is

18:51

another one of those things that was

18:52

like really disputed between the two

18:54

parties was this U-Haul that supposedly

18:58

was driven up to the store the night of

19:00

the takeover.

19:01

>> So, when Brandon came to the store that

19:04

night, uh he was driving a U-Haul truck.

19:06

>> Now, in typical fashion, this was

19:08

immediately disputed.

19:10

>> Brandon showed up to to the Salem store

19:13

in a rental car. Uh when when he came to

19:15

to get the keys from Crystal, he was

19:17

there in a rental car, not in a U-Haul.

19:18

>> It wasn't until after he told me he was

19:21

taking the keys and locking me out that

19:23

I really kind of paid attention to the

19:25

fact that he had a large, not the small,

19:28

the the large U-Haul truck.

19:30

>> So, yeah, I just kept hearing about this

19:32

U-Haul truck. Now, why is it

19:34

significant, U-Haul or not? Well, one, a

19:37

U-Haul truck can fit a lot of LEGOs, but

19:39

the big reason it mattered to me was

19:41

because I was actually called by an

19:43

ex-employee

19:44

of the Bricks and Minifigs store in

19:46

Eugene, Oregon. Remember, that's the one

19:49

that Brandon and Josh own, and he told

19:51

me something very interesting.

19:53

>> I was a former employee. Started 2024.

19:57

I just wanted to let you

19:59

all know that

19:59

manager Brian, he sold the store to

20:02

Brandon and asked

20:03

>> [music]

20:04

>> Josh.

20:05

>> What store was this? Bricks and Minifigs

20:07

where?

20:08

>> Eugene.

20:09

>> Okay.

20:10

Now, what did you see that made you want

20:12

to talk to me?

20:15

>> Well, I saw

20:16

the Bricks and Banter's YouTube video

20:18

about the Salem store closing down

20:20

because of them.

20:21

I was talking to my employee co-workers

20:24

about the situation about Salem.

20:26

And we were told through other employees

20:28

that it was just a

20:30

a bad area to work in. It was like crime

20:33

ridden, if you will. It was going

20:35

around.

20:37

But after seeing the video of Bricks and

20:39

Banter,

20:40

it exposed them,

20:41

and it makes a lot more sense with what

20:43

they did with

20:44

Brandon and Josh. They stole Crystal's

20:48

stolen LEGO sets and bolted out of the

20:51

country.

20:52

>> Who says that?

20:53

>> Brandon Brandon Best told us.

20:57

When he was done dropping off all the

20:59

LEGO sets to us that night, he used like

21:02

a bunch of used LEGO sets.

21:04

That stuff was like Saran wrapped. They

21:06

had Star Wars City,

21:09

and just a lot of stuff. It was like a

21:10

medium-size U-Haul truck.

21:12

>> Wait, wait, they brought a U-Haul truck?

21:16

>> Yeah, from Salem to Eugene.

21:18

>> And to Eugene,

21:20

and it had a bunch of Star Wars sets on

21:21

it?

21:22

>> Yeah, Star Wars sets, like everything.

21:24

Even a bunch of used stuff, too.

21:27

>> Wait, when when and [music] and and and

21:29

was this when they took over the store

21:31

from Crystal?

21:33

>> I believe so, yes. Yes, because he said

21:36

that Crystal stole Legos and left the

21:38

country.

21:39

>> While he has a U-Haul of Legos?

21:42

>> Yeah.

21:43

>> Interesting. [music]

21:45

Weird.

21:45

>> And so, then he said, "We're just going

21:47

to hold on to this stuff until until

21:49

corporate tells us where we have to

21:50

distribute it."

21:52

And I'm like, "Oh,

21:53

well, that makes more sense if they can

21:54

take it cuz they're kind of struggling

21:56

with, you know, the product to put on

21:58

the shelves."

21:59

>> Oh my gosh. Uh we've really got to find

22:01

out. Was there a U-Haul that night or

22:03

not? Because everybody's disagreeing

22:05

about it. This Eugene Oregon guy says,

22:07

"Oh, yeah, a U-Haul showed up with Star

22:10

Wars sets in it." Brandon was talking

22:12

about the Salem store. You've got Matt

22:14

McKneff saying there was no U-Haul

22:15

there, it was a rental car. You've got

22:17

Crystal saying, "Yeah, I thought it was

22:18

really weird, there was a U-Haul truck

22:20

there." So, I told the McKneffs, you

22:21

know,

22:22

I really got to find out what the truth

22:24

is here. If you know anything about it,

22:26

let me know, cuz that's just something

22:28

[music] I heard.

22:28

>> I do, and it has nothing to do with with

22:30

the Salem store. Um well, at least not

22:32

at the not the Salem store in the way

22:34

that it is there. Uh Brandon showed up

22:36

to to the Salem store in a rental car

22:40

when when he came to to get the keys

22:42

from Crystal. He was there in a rental

22:43

car, not in a U-Haul.

22:45

>> So, when when there was the handoff,

22:46

there wasn't a U-Haul, it was a rental

22:48

car.

22:48

>> Correct. He was there in a rental car.

22:50

>> Got it.

22:51

>> Yeah.

22:51

>> Um

22:53

Okay.

22:54

>> And I think any any of the

22:56

like if you were to look at the the

22:58

footage, uh

22:59

>> [music]

22:59

>> the ring cameras, all that stuff, you

23:01

you won't see a U-Haul sitting anywhere

23:02

in the the parking lot.

23:04

>> So, after in hearing all of this, I

23:06

realized, "Look, I just got to find the

23:07

evidence." So, I start [music] sifting

23:08

through these photos I have, right? I

23:09

realize I have a parking lot photo. I

23:11

check it. No U-Haul, just a red truck

23:13

out there. I check another photo where

23:15

you could see the window, but the

23:16

problem is it's night outside, so you

23:18

can't see. And so, I'm looking at

23:20

everything I can, [music] and there's

23:22

just nothing, you know? And I have this

23:24

alternate angle. I'm looking at that.

23:27

And then,

23:28

wait a minute.

23:29

Zoom in on that photo. Bring up the

23:31

brightness of this photo a little bit,

23:32

and

23:34

my gosh, there's a U-Haul in the parking

23:38

lot right outside of the store the night

23:41

of November 14th, 2024. This is

23:44

something that Matt said he had seen

23:46

footage of, and it couldn't be true.

23:49

>> And again, I I believe I have seen

23:50

footage from that night that shows

23:52

clearly out in the parking lot, and

23:54

there's no U-Haul.

23:55

>> After seeing this, I said, "I really

23:57

have to make a call." And that's when

23:59

the story changed. So, last night, I

24:01

talked [music] with Matt McNeff. I

24:03

brought up this question of the U-Haul.

24:06

He told me emphatically there was no

24:07

U-Haul. [music] Y'all came to me this

24:09

morning. You said, "Hey, we looked into

24:10

it. There actually was a U-Haul there

24:12

that night. Can you clear up what that's

24:13

about?"

24:14

>> So, so So, there's there's actually two

24:16

different things that are going on here,

24:17

just to help you [music] understand. Um

24:19

so, and and I don't know if

24:22

uh

24:23

if [music] you want this particularly

24:25

not on the record, but we do know of of

24:27

a disgruntled [music] former employee

24:29

um that worked at another location

24:32

that back on the 24th of October

24:35

>> [music]

24:35

>> there was a U-Haul that went to a

24:37

storage unit in Salem

24:39

for a another previous uh franchisee,

24:43

you know, like for for a different

24:44

situation that we had just [music]

24:46

um you know, gone through some things,

24:47

and he he had a previously, you know,

24:49

like, "Hey, I I have some some inventory

24:51

that [music] I didn't turn over that I

24:52

was supposed to. It's at this storage

24:54

location. Uh can you know, you guys can

24:56

come pick it up. And so, Brandon was

24:58

sent on that day

25:01

to pick up with a U-Haul [music]

25:04

uh, inventory that then he moved down,

25:07

but that was October 24th.

25:09

>> [music]

25:09

>> So, when we're talking about this

25:12

ex-employee, you're saying they are

25:14

conflating the October 24th event of the

25:18

U-Haul [music] coming up to Eugene with

25:20

Star Wars Legos with

25:23

some time after November 14th, the store

25:26

takeover. Is that correct? Am I

25:27

understanding that?

25:30

>> Yes.

25:32

>> So, this is now kind of a strange story.

25:35

Corporate is saying there was a U-Haul

25:38

at the Eugene store dropping off Lego,

25:41

but that was from a different night,

25:42

different collection. The CEO says

25:45

Brandon showed up to Salem on October

25:47

24th for his secret shopper job with

25:49

Crystal, and separately he also was

25:52

getting a different collection of Legos

25:54

that also included Star Wars, and that's

25:57

what he brought to the Eugene store, and

25:58

the former employee is remembering.

26:00

Then, weeks later, on November 14th,

26:04

Brandon supposedly shows up again with a

26:06

U-Haul, but the reason isn't for hauling

26:10

Legos.

26:11

>> Brandon flew in to Eugene

26:14

um, that night. Uh, sorry, at midnight.

26:17

So, on the on the

26:20

flew from Utah on the 13th, but landed

26:21

in Oregon on uh, you know, like midnight

26:23

of of the 14th.

26:25

Um, went and got a rental truck, um, and

26:27

then went and stayed at a at a trailer

26:29

that had previously been moved up there

26:31

in anticipation, uh, like meaning of

26:33

like a a camper trailer, in anticipation

26:35

of the the potential hostile takeover

26:36

previously.

26:37

>> Is that why he had a U-Haul? Is that the

26:40

reason he had a U-Haul was for this

26:41

camper, or what's going on with the

26:43

>> Yes. So, so, so then what happens is he

26:45

takes [music] his his uh, rental vehicle

26:48

truck, and he tries to connect the the

26:50

trailer

26:51

uh, the camping trailer to that truck

26:53

and and it's not rated for that

26:55

particular weight. And he realized, "Oh

26:57

crap." He called around and found that

27:00

that U-Haul uh

27:01

had a rating for, you know, like one of

27:03

their box trucks. And so, he grabbed

27:05

that, went and got it at 10:00 a.m. on

27:08

the 14th.

27:09

And at uh and so, he then went and

27:11

hooked that trailer up

27:13

um

27:14

>> [music]

27:14

>> to the camping trailer to a U-Haul,

27:17

drove that trailer down to uh another

27:20

location where he could set up the

27:21

camping trailer in Salem, uh dropped off

27:23

the camper trailer, and then he arrived

27:25

in a U-Haul to the Salem store.

27:28

And then um

27:30

went in, said hi to Crystal,

27:32

>> [music]

27:32

>> and then as she was leaving, the door

27:34

shuts, and uh so, he he locks it, calls

27:37

the locksmith, takes him a while to to

27:39

finish up the um the changing of the

27:41

locks. Brandon at this point is is

27:44

pretty exhausted, so um and he has an

27:46

hour drive back to Eugene to drop off

27:49

the uh the the rental truck. So, he

27:52

drops it off at, you know, midnight or

27:55

1:00, something like that, grabs the

27:56

rental truck, and then heads back up to

28:00

>> [music]

28:00

>> uh the camper trailer in Salem,

28:03

and then, you know, like is probably

28:04

gets in at around 2:00 or 3:00 in the

28:06

morning,

28:07

>> [music]

28:07

>> spends a couple of, you know, gets

28:08

that's a little bit of sleep before he

28:10

has to head back to the store at 9:00

28:12

a.m. before the other employees get

28:13

there. The timeline that that is trying

28:15

to be portrayed [music] just makes

28:16

absolutely zero sense. Okay, so I asked,

28:19

obviously, for documentation of all of

28:21

this from Brandon. And here's what I

28:23

got. First, the U-Haul contract on

28:26

November 14th. This checks out what we

28:28

already know. Then, I got sent a photo,

28:31

the last one Brandon [music] took in the

28:32

Salem store dated 9:44 p.m. where you

28:35

can see what looks like the inside of a

28:37

birdcage that the Gormans had. And

28:39

lastly, I was sent a photo Brandon took

28:41

of the mileage in the U-Haul. As he

28:43

dropped it back off at the rental place

28:45

on November 15th, 12:41 a.m. Now, the

28:48

time gap there is about 3 hours between

28:50

the last photo in Salem to dropping the

28:52

U-Haul off, which is a bit of a problem

28:54

for our timeline.

28:55

>> Yeah, it took like 4 hours. I mean, I

28:57

worked till like 11:00 and I'm like, all

28:59

right,

29:00

I got to get up early tomorrow for my

29:01

other

29:02

>> You moved 4 hours of LEGOs out of this

29:04

truck.

29:04

>> [music]

29:05

>> Yeah.

29:06

>> All right. So, as weird as this U-Haul

29:08

thing is, the timeline just doesn't fit,

29:10

to be honest. If it took 4 hours to

29:12

unload, you can't also drive to another

29:14

city, load, and unload, and drop off the

29:17

U-Haul in that time. But still, even if

29:19

this is true, it's pretty weird, and

29:22

it's one of the most bizarre stories

29:23

I've ever heard to have a U-Haul thing

29:25

back-to-back. One of the times you're

29:27

picking up LEGOs, the other time you're

29:28

not, you're taking a camper.

29:30

Nevertheless, without more proof, we

29:32

kind of have to move on to another

29:33

theory of how to find these missing

29:35

LEGO. This time, let's take the

29:37

photographs that we have and reconstruct

29:40

what was in the night on November 14th.

29:43

Remember, that's the moment we lost the

29:45

LEGO. And this time, we're going to

29:46

combine it with two more things. First,

29:49

from corporate, I got the point of sale

29:51

records from the Salem store from 2023

29:54

to 2024. And secondly, from Crystal

29:56

Gorman, I got her internal records of

29:58

Brian's inventory of what was sold or

30:01

not in order to pay him and keep track

30:03

of prices. Now, before we piece things

30:06

together, I need to address something.

30:08

At the beginning of this story, you saw

30:09

the social post saying this collection

30:11

was worth $200,000. That's what everyone

30:13

knows this story as,

30:15

>> [music]

30:15

>> the $200,000 LEGO collection. But sadly,

30:18

that post was entirely wrong. In Crystal

30:21

Gorman's inventory, which has a high and

30:23

low estimate value of these various LEGO

30:26

items, the real estimated value is about

30:28

$107,000.

30:30

They give high estimates and low

30:32

estimates, but that's right there in the

30:34

middle, and for simplicity, I'll just be

30:35

using averages and estimates here, but

30:37

understand that, you know, these numbers

30:39

are not firm, given that they're unsold

30:41

LEGOs. It's just rough possibilities,

30:43

but the point is it's worth nowhere near

30:45

$200,000.

30:47

And Rebrickable the one who made the

30:48

original video covering this said that

30:51

surprised him.

30:52

>> Yeah, I thought I mean this entire time

30:54

literally every single person's been

30:55

telling me

30:57

there were $200,000. Like that's how

30:59

much like

31:01

you could sell all these sets for.

31:02

>> My original assessment of about $200,000

31:06

was going up to his father's house and

31:08

looking in three different rooms with

31:10

all the sets. It was before I'd actually

31:12

gone through and had set numbers and

31:15

done an actual like evaluation. I looked

31:17

at it and went based on as things

31:19

progressed and as I start to started to

31:21

delve more into the actual inventory and

31:24

evaluating it that number changed. But

31:27

>> [music]

31:27

>> we put out the press release well in

31:29

advance of the event itself so that

31:32

press release went out before I had

31:33

those full numbers. So we went this is a

31:36

nice even number that will grab

31:38

attention and bring people into the

31:40

store. So we went with that.

31:42

>> And you think

31:42

>> Yeah.

31:43

>> I mean to believe that is accurate at

31:45

the high end. Like it was one of those

31:46

things where when she was looking

31:47

through and going well, it says this and

31:50

it says this like

31:52

you don't think even at the high end?

31:54

>> You haven't actually seen the

31:55

spreadsheet. [music]

31:56

>> No, I haven't.

31:58

>> You might want to cut that part out cuz

31:59

he hasn't actually seen the inventory

32:01

sheet.

32:02

>> The spreadsheet the spreadsheet says

32:03

[music]

32:04

about for between 85,000 to 120

32:08

something [music] thousand

32:09

>> Yeah.

32:09

>> point about 107 or something like that.

32:12

Of what was inventory. Does that sound

32:14

right to you?

32:15

>> Yeah.

32:16

>> Yeah. So this has been a really big

32:18

point of misinformation to clear up

32:20

because if we're ever going to find the

32:22

missing Lego, we need to start with the

32:24

right number, the right value. It's

32:26

about $107,000.

32:28

Now between 2023 and 2024 the Gormans

32:31

record sales of about $24,000

32:33

of Brian's collection [music]

32:35

in their inventory tracking list. And of

32:37

those sales, Ryan was entitled to about

32:39

65%

32:41

of it. He was paid $17,000,

32:44

which roughly tracks with that. Which

32:46

means on November 14th, the big night,

32:48

the remaining amount of Brian's

32:50

collection that should have been in

32:52

there is about $82,000.

32:55

Now, it doesn't take a genius to realize

32:57

this is a very different number than

32:59

corporate provided, who found only $2 to

33:01

$5,000 of it linked to Brian. And later

33:05

they said they only found 13 to 15,000

33:07

in total LEGO Star Wars.

33:10

>> So, you're talking

33:11

maybe 11 to 15,000 total Star Wars. And

33:16

I That's That's all Star Wars inventory

33:18

in the whole store.

33:19

>> So, that's corporate's side of the

33:20

story, but I didn't want to take their

33:21

word for it. So, I went through

33:23

Crystal's photos myself, which she

33:25

shared with me, and hired people to go

33:27

through and hand tag the Star Wars LEGOs

33:30

that were in [music] these photos. We

33:32

looked through over 200 plus photos,

33:35

multiple videos, and matched what we saw

33:38

with Brian's collection. In the end, I

33:41

ended up with about $21,000

33:43

of LEGOs matching Brian's collection

33:46

that can be proven to be in the store on

33:49

the night of November 14th. Now, to

33:52

state the obvious, that's about three to

33:53

five times what corporate estimated, at

33:56

least on their press release. Now, yes,

33:59

there are inherent errors in these

34:01

estimates. Maybe we picked up some LEGO

34:03

that matched Brian's collection, but

34:05

wasn't Brian's. But, even though this is

34:07

a bigger number than corporate said, I

34:09

have to admit, even with pretty generous

34:12

assumptions being made, there's still a

34:14

huge gap of about $61,000 here that I

34:18

just couldn't find. But, then I learned

34:20

Brian had made a special side deal with

34:23

M&R Productions, who had recently

34:25

purchased some LEGOs from him. And this

34:28

is where it starts to get messy. So,

34:30

these are the pictures that M&R

34:32

Productions sent me looking at the LEGO

34:34

that Brian sold him. This was stuff

34:36

reportedly in storage and it's

34:38

interesting because of an early

34:40

inventory list which had a column called

34:43

location that Crystal used and it listed

34:46

a lot of the Star Wars items as being

34:48

located in what they called storage. Now

34:51

previously I was told that all of the

34:52

stuff in storage was put back in the

34:54

store, [music] but there's a bunch

34:56

that's on this list that I can't find in

34:58

the store that seem to appear in these

35:01

pictures.

35:01

>> [music]

35:02

>> Now I've been assured by the way that

35:04

most of these LEGOs were not part of the

35:06

inventory spreadsheet. They were never

35:08

given to Bricks and Minifigs. This is a

35:09

separate part of the collection, but I

35:12

did a check and 100% of the items that

35:16

match the Brian collection inventory

35:19

just so happen to be listed with a

35:21

location of storage. So this starts to

35:24

make things incredibly fuzzy and I'm

35:26

inclined to believe that a lot of these

35:28

are part of that same inventory list.

35:31

Now if we take that value of the side

35:32

deal, that's about 10 to $20,000 that's

35:35

not actually missing. Now is at this

35:37

point I started looking more at the

35:39

point of sales records. I realized maybe

35:42

we could find some of this missing LEGO

35:44

there too. [music]

35:45

So this is from the Salem internal store

35:48

records. Like I guess this is what is

35:50

entered [music] when someone does a sale

35:52

and it's everything from September 2023

35:55

to November 2024 of Star Wars [music]

35:57

anything. And by the way, before we

35:58

continue, yes, this was all a lot of

36:01

work. If you want to, please support us

36:03

on Patreon. That's how this show gets

36:05

made. But anyways, according to those

36:07

records, about $51,000

36:10

in sales [music]

36:11

went through during this time period in

36:13

a way that matched Brian Mansell's

36:15

collection.

36:16

>> [music]

36:16

>> Now that really worried me because

36:18

Crystal's inventory list showed only

36:21

24,000 in sales for Brian [music]

36:23

and Brian was only paid for that amount.

36:25

But suddenly I remembered back to a time

36:28

when I spoke to Crystal and I asked how

36:30

much was sold prior to the takeover,

36:33

which is something similar from what you

36:34

told me, Crystal. You told me, "Hey, it

36:36

was about 50-something thousand."

36:38

[music]

36:38

>> Yeah.

36:39

>> But, Brian was only paid 17,000.

36:41

>> Okay.

36:42

>> And it should have been about double

36:44

that and I'm [music] just trying to make

36:46

sense of that given that everyone's

36:49

accusing each other of theft right now.

36:51

You understand?

36:52

>> I mean, without

36:53

Again, without seeing any of those any

36:56

of those [music] records, without seeing

36:58

those individual tickets, I can't answer

37:00

that any better.

37:02

>> Okay. This is kind of a problem. The

37:03

math ain't mathing here. 65 to 70% of

37:06

50,000 is almost double what we believe

37:09

Brian was paid. And digging into the

37:11

details, it turns out a lot of these

37:13

sales come from what Crystal's

37:14

spreadsheet actually categorizes as

37:18

layaways, meaning they were marked as

37:20

having been sold, but layaways are when

37:22

someone puts a down payment on an item

37:24

and later pays it off. But, the problem

37:27

was there were a lot of these worth

37:29

about $20,000

37:31

in layaway. And that felt a little

37:34

strange to me. And because of that, I

37:35

asked Josh Johnson, the incoming owner,

37:38

and he responded, quote, "There were two

37:40

to three items on layaway when they took

37:43

over."

37:44

So, on the list of that on the inventory

37:48

list, [music]

37:49

do you know do you know about how many

37:52

layaways there were?

37:53

>> gone through and done a count, but I

37:54

know it was

37:56

vastly more than two to three.

37:59

>> [music]

37:59

>> It's about 98.

38:01

>> That that makes sense.

38:03

>> So, there were about 15,000 to 25,000

38:06

[music]

38:07

dollars worth of sets on layaway.

38:10

>> Okay.

38:11

>> That's just the part that's surprising.

38:12

That's the part that I can't get my head

38:14

around. I I go I go, "How could You

38:16

know, let me let let me just be really

38:18

honest.

38:19

I don't believe there was that much

38:20

layaway. I don't know I don't I don't

38:21

know how that's possible. How could

38:22

there be that much layaway? I I don't

38:24

know. It's It's like It's like It's like

38:26

[music] I don't believe cuz I was

38:28

talking to some people about Bricks and

38:29

Minifigs. They go, "Yeah, there's some

38:30

layaway. There's not that much layaway."

38:32

I talked to people who were neutral,

38:34

kind of

38:35

on corporate side, but also people who

38:36

were just normal Bricks and Minifigs

38:38

people. They say there's not that much

38:39

not that much [music] layaway. Help me

38:41

understand why there's $20,000 worth of

38:44

layaway here.

38:45

>> Oh, yeah, that's absolutely if you talk

38:47

to other Bricks and Minifigs locations,

38:49

layaway is extremely rare. I think

38:52

outside of the the Brian's collection, I

38:55

don't know

38:55

>> Okay, good. I'm not crazy here. So,

38:56

there Why was there so much layaway

38:58

there?

38:58

>> No. No. No. No. Absolutely not. Outside

39:00

of Brian's collection, I think at the at

39:02

the time we maybe had two used sets on

39:05

layaway outside of his collection. It

39:08

was not a common thing traditionally.

39:12

Um I don't know that we'd ever done

39:13

layaway before the collection came in.

39:16

With Brian's collection, it was a little

39:17

bit different cuz [music] so much of

39:19

this collection were one new in box, all

39:22

in one place,

39:24

reasonably priced, and [music] a lot of

39:28

the harder-to-find

39:30

items. And so, customers would come in

39:33

and put

39:34

I'm going to guess probably [music] half

39:36

of those layaway items were not were not

39:39

going to be sold to the person who took

39:41

them on layaway [music]

39:42

cuz we had several that would put them

39:45

on layaway and then change their mind.

39:47

>> [music]

39:47

>> So, this was something like, you know,

39:49

somebody would come in and want 10

39:52

different sets, but only be able to buy

39:54

one.

39:54

>> [music]

39:54

>> Can I put the rest of those on layaway

39:56

so you don't sell them? I'll pay

39:59

10 bucks to put [music]

40:01

these sets on layaway. Traditionally

40:03

with layaway, we would ask for 10% down.

40:06

They'd have 30 days to make their next

40:08

payment or we'd refund the layaway

40:10

amount and then put it back on the shelf

40:12

on the shelf. [music]

40:13

Because this collection was the

40:15

collection it was, and I wanted to give

40:18

these people the opportunity to

40:21

Sorry, dogs. Um to get these sets, we

40:25

were a lot more generous with how long

40:27

and the amount of payments that people

40:29

could make towards the layaway. [music]

40:31

So, a lot of these we had several of

40:33

them. I think one of the Ewok villages

40:35

we put on layaway four different times.

40:37

[music]

40:38

And then it came off of layaway and back

40:40

on layaway and then off and then sold.

40:42

[music]

40:43

Um so, a lot of these would have gone on

40:45

and off of layaway and then back out

40:48

[music] on the shelf just depending on

40:51

the person who was putting it on

40:52

layaway. That was

40:54

completely unique to this collection.

40:57

>> So, look, I'll be honest. I don't I

40:59

don't trust Josh Johnson, but something

41:01

is weird here. So, a lot of these are

41:04

See, like look at this. Like so, [music]

41:06

like it says POS final sale price,

41:09

but it's listed as a layaway, but it's

41:10

but it's sold for $5.99.

41:12

>> Yeah.

41:13

>> Cuz it matches it matches with the store

41:15

sale price.

41:16

>> Okay.

41:16

>> So, were they on layaway? Were they

41:19

accidentally marked layaway on the

41:20

spreadsheet? [music] What's going on

41:21

there?

41:22

>> I mean, without seeing the actual sales

41:24

ticket and seeing what else like [music]

41:26

what items were sold together, what else

41:29

was sold with it, I can't actually see

41:31

the sales ticket. We had [music] several

41:34

layaway items in which customers were

41:36

putting multiple things on layaway,

41:39

paying for most of one item, and then or

41:42

they were buying, you know, eight

41:44

different things together,

41:46

and then putting all of them on layaway

41:48

and making payments on multiple items at

41:51

the same time.

41:52

Um our Ewok village was one of those

41:54

cases. Uh at some point he had I think

41:57

like eight or nine different [music]

41:58

items on layaway. Um so, they'd come in

42:01

and make a payment for a

42:03

>> [music]

42:03

>> a a bulk payment, you know, I've got 800

42:07

things on layaway.

42:08

>> [music]

42:09

>> I'm going to make $100 on my payment. Um

42:12

one customer in particular would do that

42:14

and then when he'd gotten up high enough

42:16

to pay for one set, [music] we'd pull

42:18

that set out, mark it as sold. So,

42:20

without seeing the actual tickets and my

42:22

layaway records, I can't I I cannot

42:26

answer a question any clearer than that.

42:28

>> But I even found more than that in this

42:30

POS data. I also found about $10,000 in

42:33

sales that match Brian's collection that

42:36

were not marked as sold under this

42:39

inventory spreadsheet.

42:40

>> Some of our things that were not found

42:43

>> Okay.

42:44

>> were explained by the POS system because

42:47

they were found in the POS system as

42:49

being sold. So, like they weren't marked

42:52

on the spreadsheet, [music] but they

42:53

were marked as sold via the POS system.

42:56

And this is about $10,000 worth of LEGO

43:00

that basically were matched

43:03

>> Huh.

43:06

See, and I don't know. I anything take

43:08

anything happening from [music]

43:12

Let's see.

43:14

From

43:16

Sorry, I'm trying to do math here. I

43:18

don't know without being able to see all

43:20

of the records.

43:22

There is a possibility that the the

43:24

>> [music]

43:25

>> consignments were ended when I wasn't at

43:27

work and I just didn't go through

43:29

>> [music]

43:29

>> and pull them up. They didn't get put in

43:31

the consignment ticket. I hadn't gone

43:33

through that those those consignments

43:34

[music]

43:35

in a couple of months. I hadn't gone

43:37

through the inventory in the back room

43:38

in a couple of months. So, there it is

43:40

entirely there were things that were

43:42

sales that were finished that I never

43:45

clocked as being finished.

43:48

I don't know that without going through

43:50

and actually seeing it.

43:52

>> But you're saying it's possible stuff

43:54

was sold, not updated on this inventory

43:57

list.

43:57

>> It's entirely possible that stuff did

43:59

not get updated on my spreadsheet. I'm

44:02

not I'm not going to sit here and claim

44:04

it's not possible. It's possible I

44:06

missed things.

44:07

>> So, where does this leave us? I know

44:08

some people are jumping to conclusions

44:10

here, but I must remind you that on the

44:12

night of November 14th, [music] 2024,

44:15

Crystal Gorman was concerned about Brian

44:18

getting paid or not getting paid.

44:20

>> He has not been paid his percentage yet.

44:23

And if I don't have my tickets, I won't

44:25

know how much I need to pay.

44:28

>> Okay.

44:29

So,

44:30

>> [music]

44:30

>> so Crystal ultimately knows that that's

44:33

that's a business thing and not that So,

44:35

the U-Haul is correct.

44:36

Okay.

44:37

>> [music]

44:38

>> And because he's taking on the business,

44:40

he takes on all that kind of stuff.

44:42

>> So, obviously, one could see that and

44:44

say [music] she was intending to

44:45

reconcile with Brian. Maybe she hadn't

44:47

gotten around to it. And of course,

44:48

corporate will probably take a more

44:50

cynical view of what she's doing by

44:52

printing these receipts. But the point

44:54

is, regardless [music]

44:55

of whose side you're on, I think we can

44:58

all agree there's a lot of weird stuff

45:00

here on all sides, abnormal [music]

45:02

stuff. Sure. Maybe you can chalk some of

45:05

this up to bad record keeping between

45:07

the U-Haul, the layaways, the $20,000 in

45:10

LEGO sets that corporate called $2,000

45:12

that was there that night, the off-book

45:13

deals. But even if we can't like fully

45:17

know 100%, you know, what these weird

45:20

things were about, I think they tell a

45:21

story of what actually happened to

45:23

Brian's collection. In a way, multiple

45:25

people, I think, are kind of right, kind

45:27

of wrong. The Gormans were correct that

45:29

more of that collection was there that

45:31

night of the takeover than previously

45:33

thought. But corporate also alleged that

45:35

some of it was off-site, and that

45:36

appears to be partly true. Although some

45:39

of that is disputed, and it looks like,

45:41

you know, way more of the collection was

45:43

sold and layawayed than Brian [music]

45:45

was paid for. But all in all, there's a

45:48

lot less missing than many people think,

45:51

especially if your starting number is

45:52

$200,000.

45:54

I estimated, and I must emphasize,

45:57

estimated with bad records, that there's

45:59

only about $10,000 in LEGO that isn't

46:02

explained by one of these sources.

46:05

This isn't to say Brian's been fully

46:06

compensated. Much of this Brian wasn't

46:09

paid for that I know of. So, I estimate

46:12

he's still out about 50 to 83,000

46:15

dollars for LEGO he wasn't compensated

46:17

for. And I think honestly that's

46:19

something that Bricks & Minifigs

46:20

obviously should handle and make right.

46:24

Regardless of what a franchisee does,

46:27

the new one, the old one, the company

46:29

behind it must stand behind their

46:31

product, their service, and I can't

46:33

imagine a better example of a company

46:35

doing the opposite. Unfortunately,

46:37

Bricks & Minifigs has chosen to deflect

46:39

and dodge responsibility at most

46:42

opportunities and created a really awful

46:45

customer experience that has snowballed

46:47

into this crazy series of events. But,

46:51

instead of it taking accountability for

46:52

that, they've taken an aggressive legal

46:54

strategy which I told them personally

46:56

was a horrible idea. As of writing this,

46:58

Brian Mansell is being sued for 1.3

47:01

million as part of a legal campaign

47:04

against him and Rebrickable and any of

47:07

the associates. Remember, Brian is the

47:09

same guy who lost all these LEGOs at

47:12

Bricks & Minifigs store. And I told the

47:14

CEO and COO that's ridiculous and they

47:17

should drop [music] this. Look, mistakes

47:18

have been made by plenty of people here,

47:20

but there's a lot more people who have

47:22

inflicted self-owns, the likes of which

47:25

we've rarely seen. By just choosing the

47:28

worst possible path at every fork in the

47:31

road, no pun intended. But, the best

47:33

path to making things right, in my view,

47:36

is by just making Brian whole and moving

47:39

on. Drop the aggressive legal strategy.

47:42

You are a LEGO store at the end of the

47:44

day. You are supposed to be about fun,

47:47

not about a rerun of suits. But anyways,

47:50

that's my investigation. Those are my

47:52

closing thoughts, and I knew I wanted to

47:54

approach everyone involved in this whole

47:56

story with my results and see what they

47:58

thought to close things out. Does all

48:00

that make sense to you? Cuz I'm I'm

48:02

showing everyone in this story and

48:03

saying, "Hey,

48:05

are any of these numbers blowing your

48:07

mind or is any of this crazy to you?"

48:09

>> No, it's not crazy. But what's crazy

48:11

again like all the photo evidence that

48:14

both sides have

48:15

points to there being

48:17

>> [music]

48:17

>> sure $20,000 worth of LEGO in this of

48:19

Star Wars LEGO in the store that night.

48:22

Right? I don't know, man. I'm just

48:23

[music] like

48:26

can people understand

48:28

maybe why there was some

48:30

>> [music]

48:30

>> confusion and why there was some

48:32

hesitation when somebody comes in and

48:34

says, "Hey,

48:35

you owe me $60,000 worth of of product

48:37

and LEGO." And we go, "We don't even

48:38

know who you are."

48:40

Like yeah, Crystal mentioned something

48:41

about consignment [music] on her way out

48:43

the door.

48:44

And we go, "Sure, we'll get that figured

48:45

out." But then the guy just walks in and

48:46

and demands $60,000 worth of LEGO?

48:50

Like

48:52

like what am I supposed to do other than

48:53

say, "Cool, show me Can Can you show me

48:56

the proof?"

48:57

>> The problem is there's so much of a

48:58

dispute on the timeline [music] and this

49:00

is what's going to make this story so

49:01

hard to tell is like they say you guys

49:04

are unreasonable. They tried they tried

49:05

and eventually they gave up, but they

49:07

said [music] they say they tried and

49:09

they were basically met with like

49:11

unreasonable requests, [music] things

49:14

like that. So

49:15

>> Ver- verification? Documentation? Is

49:18

that unreasonable do you think?

49:22

>> Uh well, I think they would say they

49:23

provided the documentation and you guys

49:25

say [music] you need more documentation.

49:27

So I mean that's the kind that's kind of

49:28

the

49:28

>> Right. A a spread like I understand a

49:30

spreadsheet and a contract are are a

49:32

good start.

49:33

>> Yeah.

49:35

>> Yeah, but but we never got that. That

49:37

was never sent to us at corporate by the

49:39

way.

49:39

>> [music]

49:39

>> Y'all don't have the Y'all do have the

49:41

spreadsheet though, yeah? Y'all have the

49:43

spreadsheet.

49:43

>> That that was shared online, but like

49:44

but months after we asked for it.

49:47

>> It [music] says it's I I'm just I'm so

49:49

confused. It says I I'm I'm I'm on the

49:51

file right now. It says storage used

49:53

owned by BAM Franchising Inc. Owner

49:56

salem.or o r bricksandminifigs.com.

50:00

>> [music]

50:00

>> What what are you looking at?

50:02

>> Says owner salem.or

50:05

o r at bricksandminifigs.com. That's you

50:07

guys.

50:08

>> [music]

50:08

>> Says owned by BAM Franchising Inc.

50:11

Says created September 6th, 2024.

50:13

[music]

50:14

When I look at it,

50:16

this is the

50:18

the man cell list, I believe.

50:22

So this this would have been created

50:23

under like so so we

50:25

>> [music]

50:26

>> we have the

50:28

um we only

50:29

>> definitely have this. Y'all [music] have

50:30

access to this.

50:31

>> Well, I

50:32

I had no idea. Like so if this is the

50:35

first that anybody has shown me

50:38

>> [clears throat]

50:39

>> that

50:40

that a spreadsheet was created using

50:42

like bricksandminifigs Salem like and

50:45

all of this stuff was archived. [music]

50:47

This this this is the first I've seen

50:49

that this spreadsheet was created by

50:50

Crystal.

50:51

>> [music]

50:52

>> And we don't know how accurate it is,

50:53

how up up to date it was. We don't know

50:55

a lot of those types of things and and

50:56

understand I appreciate you sharing this

50:59

with us because we had no idea. Again,

51:01

you don't know what you don't know and

51:02

you [music] don't you can't like we

51:04

don't know everything and we don't go

51:06

you know like looking in every nook and

51:08

cranny everywhere. You know like we just

51:09

don't know some of those things. So if

51:11

that's there, we can now have our team

51:13

go look for that.

51:14

>> When it comes right down to it, they're

51:16

going to have to make a judgment call

51:18

and say [music] who's telling the truth?

51:20

The people who were taking all the

51:21

pictures and say and we couldn't take

51:24

pictures of everything the night of, but

51:26

we're being honest consistently and the

51:28

people who are saying there was 5,000

51:30

bucks there. Really? Like that makes no

51:34

sense. We've got the evidence and yes,

51:36

there's a discrepancy. We acknowledge we

51:38

did not take pictures of everything,

51:40

but

51:41

does that mean that the discrepancy is

51:43

oh and therefore these missing you know

51:46

you know percentage whatever that would

51:48

be, 5% is some magical other place.

51:51

>> If I

51:52

>> Or it was sitting there in the store and

51:53

we didn't get pictures of it.

51:55

>> If I I mean, if I messed up on my

51:57

explanation. If I messed up on my record

51:59

keeping,

52:00

I will take accountability for that.

52:02

It's possible if my staff

52:05

didn't draw attention that consignments

52:06

had [music] had left out, so I'd move

52:08

them to the thing. Any of that, I will

52:10

take accountability to that. I am more

52:13

than willing to do that.

52:15

I need BAM [music] to show me those

52:17

tickets.

52:18

>> As they promised to do.

52:19

>> I will sit down with Brian and talk this

52:21

over and figure out what we missed and

52:23

where it was missed and [music] how it

52:24

was missed and make that right with him.

52:27

>> I mean, that's new information no one's

52:28

ever found out, so that's like awesome.

52:30

They're going to lose hundreds of

52:31

millions of dollars because

52:32

of their own wrongdoing. They're

52:34

literally going to destroy their entire

52:36

company [music] because they're this

52:37

stubborn over maybe $20,000 worth of

52:40

LEGO. Sure, I'll be keeping you in the

52:42

loop with what I, you know,

52:43

>> Nice. So, I'm excited. This was a good

52:45

work. I My other final thoughts is,

52:46

dude, you solved it, dude. That's

52:47

awesome.

53:43

>> 7 November 2014

54:08

7 November 2014

54:31

4 November

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