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Career Talk Viking Cruises

2:59:45EnglishBy Ratu Oceania Raya BaliTranscribed Jul 25, 2026
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0:00

from the subject. Okay. Uh some of you

0:04

who didn't get the

0:08

snake yet. Yeah. But you can take the

0:11

snake from outside and bring it inside.

0:13

Okay. Yeah.

0:25

Yeah.

0:41

Okay.

0:51

Yeah.

1:07

And one more time we are fully packed

1:09

today. So make sure all the chair are

1:12

full as well. Yeah. I mean don't

1:17

uh you don't if you have any uh empty

1:20

chair please prepare for your friends

1:22

later on. Okay.

1:25

We invite like 350

1:29

students from all over Monakali today.

3:05

I

3:08

feel

3:17

moment. Let's

3:31

go.

5:19

home.

5:21

Feels like a dream.

6:07

Waves are whisper.

6:14

and

6:18

felt like we

6:22

see

6:36

home to

6:57

dream.

7:50

Night.

8:09

Hold on. You hold

8:32

There you

8:53

are.

9:04

Walk away.

9:30

Instagram

9:34

official

9:36

monarch belly

9:38

ID Viking

10:03

Instagram

10:07

officials

10:10

then Viking

11:05

Hey

11:07

Let's

11:16

let

11:47

Chasing

12:03

you

12:43

Shadows moving.

13:14

Praise

13:15

God.

14:08

I'm

14:19

your heart

14:22

feel.

14:38

is

14:40

Hold on.

14:42

Here comes

15:12

You'll be all right.

15:39

I'm going to

15:42

sponsor

16:16

You'll be all right.

16:23

You'll

16:25

be

17:11

Goodbye.

17:17

Watch the stars.

17:38

by

18:20

slow

18:26

Baby

18:33

right

18:36

away

18:42

sh

19:04

Wake

20:05

So

20:15

Next

20:24

to

20:32

next to

21:14

soft.

21:41

I want to rise next to you.

21:58

I want to

22:08

rise to you.

23:00

Find

23:28

without

23:30

too much.

23:52

Say

24:15

quiet.

24:29

Will you be

24:35

here?

25:07

How do you feel?

25:37

above the cloud

25:39

shines.

26:02

Take

26:08

slow

26:20

dancing.

26:38

Take me

26:50

through

26:52

stars.

27:01

Every step

27:22

we

27:24

Take me.

28:12

Watch through the evening.

28:25

Okay.

28:45

Instagram official

28:50

Viking

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official

28:57

carriers.

29:12

Massi.

29:55

Fallever.

30:12

Shadows feel

30:38

You

30:42

likeispers

31:13

Honey, please come.

31:49

Drift

31:55

chasing.

32:02

Honey, please

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mess

32:42

City

32:50

blue corner hides your

32:54

quiet

33:17

and

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only

33:52

by me and you.

34:21

Yeah.

34:39

Okay.

34:51

Okay.

35:00

Yeah. Colorful.

35:11

Yeah. Full house.

35:34

Whispereneath

35:55

We

35:59

feel

36:23

There you go.

36:37

Let's

36:48

go.

37:25

We didn't need to fall.

37:55

We drifted

38:04

I want you to stay.

38:07

Let the fear

38:24

checkers

38:40

bright

38:42

ballroom.

38:50

Yeah.

39:10

Okay. Six.

39:18

Let's

39:56

Uh buddhi.

40:05

time.

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Each dayile

40:55

breaks.

41:44

stretch beyond the

41:52

fear.

43:08

professional hospitality

43:11

person. Yeah. Hospitality

43:15

institution.

43:18

Okay.

43:27

You're still alive.

43:50

Barefoot Nights.

44:13

I still dream of

44:25

whispers.

44:50

You're my sweet

45:08

You're still

45:21

summer.

45:48

Chasing

45:54

the summer of

46:04

Summer

46:06

nights

46:25

hands. for speech.

46:51

for

47:14

Maxim. Malcon

48:28

It's

49:04

Good morning ladies and gentlemen.

49:06

Welcome to Kissen Hotel

49:09

for the Viking first car 2026. We kindly

49:13

invite you to the ballroom and please be

49:16

seated.

1:01:31

Good morning ladies and gentlemen.

1:01:33

Welcome to Chris Hotel Sunday for the

1:01:36

Viking Ocean Cruise Coral 2026. We

1:01:39

kindly invite you process to the

1:01:41

ballroom and please be seated and please

1:01:43

be silent.

1:01:56

Good morning ladies and gentlemen.

1:02:00

>> Please give a big applause for all

1:02:02

today.

1:02:08

Welcome to Kiss Hotel

1:02:11

for the Viking Ocean Cult 2026.

1:02:29

May peace be upon us of all.

1:02:39

Thank you for joining for us today both

1:02:42

offline and venue and online from live

1:02:46

streaming at YouTube Ratu Oania Raya

1:02:49

Bali. With great respect we are welcome

1:02:53

Miss Claudia Priera represent Viking

1:02:56

Chris

1:03:03

Mr.

1:03:05

Santo, director of Peter Oceania Raya

1:03:09

Bali

1:03:11

and all of participant today welcome to

1:03:13

Viking Kural 2026 and hello to introduce

1:03:18

myself. My name is D Yasittita and be

1:03:20

honored to your master of ceremonies

1:03:22

today and ladies and gentlemen may

1:03:25

kindly invite everyone to rise for the

1:03:28

Indonesian national anthem.

1:03:36

Indonesia

1:03:51

might

1:04:00

love Heat. Heat. Heat.

1:04:11

Heat. Heat.

1:04:24

in the race.

1:04:29

He

1:04:33

goal.

1:04:54

Heat. Heat.

1:05:10

Heat. Heat.

1:05:31

Please remind the standing to begin this

1:05:33

event with blessing and positive

1:05:35

intention. Let us take a moment for

1:05:38

prayer.

1:05:48

Thank you. Please be seated.

1:06:01

Ladies and gentlemen, tomorrow we

1:06:03

welcome our distinguished guest today

1:06:06

and to celebrate the beauty of

1:06:08

Indonesian culture. We are pleased to

1:06:10

present a special performance

1:06:12

traditional dance. Please welcome

1:06:44

Heat.

1:07:06

Hey. Hey.

1:07:10

Heat. Heat.

1:08:01

Heat. Heat.

1:09:18

Heat.

1:09:38

Heat. Hey, Heat.

1:09:43

Heat. Heat.

1:10:06

Heat. Heat.

1:10:33

Heat.

1:10:38

Hey, Heat.

1:10:52

There we go.

1:11:02

Heat. Heat.

1:11:23

Heat. Heat.

1:11:44

Heat. Heat.

1:12:28

Ladies and gentlemen, we now move to the

1:12:30

next segment of our program. To

1:12:33

officially begin today's event, it's my

1:12:36

honor to invite Director of Peru Oceania

1:12:40

Raya Bali sir Adiando to deliver his

1:12:45

welcoming remarks.

1:13:11

Shalom.

1:13:15

Good morning everyone.

1:13:18

>> If I said good morning everyone, you

1:13:20

answer. Morning. Morning. Morning. Pike

1:13:22

and ocean. Piking ocean cruise. Raise

1:13:24

your hand. Right. I repeat again. Good

1:13:26

morning everyone.

1:13:28

>> Morning.

1:13:37

Honorable manager recruiting Piking

1:13:40

Ocean Cruz, Miss Claudia Barera, thank

1:13:42

you for coming and welcome back to Bali.

1:13:44

I think last January you were here,

1:13:46

right? Thank you again. Give big round

1:13:48

of applause.

1:13:53

Respected

1:13:54

corporate excellent manager Sudama.

1:13:57

Thank you Sudatan. And respected

1:14:00

director director Mon Bali. We have P

1:14:04

director Mon Bali Dalong Bobby. Thank

1:14:07

you.

1:14:09

Big round of applause. P Director

1:14:12

Monalidu

1:14:15

Adi. Thank you.

1:14:18

Director Monali

1:14:23

along with management with all Monach

1:14:26

Bali. At the moment we have monali,

1:14:30

monali,

1:14:32

monatali chandali

1:14:34

and baliara. Thank you all of you.

1:14:37

Actually we provide you the second row

1:14:38

of chairpa but unfortunately because of

1:14:41

lot of people came here coming today. So

1:14:44

we do apologize for that. Yeah. Thank

1:14:45

you. Yeah. And then uh our operational

1:14:49

manager Miss Thank you Miss

1:14:53

recruiting manager uh Agus Mantar and

1:14:58

Padia

1:15:00

and then also the entire team of Braat

1:15:03

Bali who organizing this event. Thank

1:15:04

you very much. And then we have uh

1:15:08

biking crew representative Papa Giarta.

1:15:12

Big round of applause.

1:15:15

Laundry master. Yeah, laundry master.

1:15:18

Very high position. I remember long time

1:15:20

ago I believe 204

1:15:23

2016 we interview Madi become just

1:15:27

laundry man and now become laundry

1:15:30

master. Congratulation.

1:15:33

And then

1:15:36

set the question.

1:15:41

And last but not least, all brighter.

1:15:43

Yeah. for today for attending our biking

1:15:48

career talk online and offline. Offline

1:15:51

here I believe more than 350 people. 350

1:15:55

bridal. Yeah. Thank you. And then online

1:15:58

we have we expecting like 3,000 people

1:16:01

but some of them are joining together.

1:16:03

So now online we seen like uh

1:16:07

thousand 1,000 around more 1,000 more.

1:16:10

So most probably around 3,000 because

1:16:13

they're doing together mostly. Thank

1:16:14

you. Thank you. Pasama. Thank you. Yeah.

1:16:18

A very very warm welcome to the biking

1:16:21

career talk. Uh this is hosted by us

1:16:24

Peteru Oceana Bali and of course our

1:16:27

partner from piking ocean cruise. And

1:16:30

first of all I would like to express my

1:16:32

deepest gratitude to all incredible

1:16:35

participant

1:16:36

uh joining online and of course online.

1:16:39

And we are truly honored to have 350

1:16:42

participant attending offline right here

1:16:44

at Sunquest Hotel and also around 3,000

1:16:48

people attending uh online. Again, thank

1:16:51

you very much for attending this event.

1:16:54

Thank you.

1:16:56

I would like also to extend our hotel

1:17:00

appreciation to Claudia Bera. Thank you,

1:17:02

Miss Claudia, as recruiting manager.

1:17:05

Thank you for your continued trust with

1:17:08

uh Peter Ratu Bali. Thank you for

1:17:11

supporting us and giving us opportunity

1:17:14

for our young generation especially from

1:17:16

Monach Bali to grow their career on

1:17:19

board on board of biking ocean cruia.

1:17:23

Our partnership actually along years has

1:17:26

borne remarkable fruit between 2021 and

1:17:30

2025. Peter General Bali has

1:17:33

successfully deployed

1:17:36

a total of 635 crew. Yeah, a lot of

1:17:40

crew. 635 crew and I'm not finished yet.

1:17:44

And

1:17:45

171 are very proud is come from Monarch

1:17:49

Bali alumni. Yeah.

1:17:53

So nearly 27% of our candidate from

1:17:56

Peter Ocean Bali who deployed to biking

1:17:59

ocean between 2021 in 2025

1:18:04

are prom monarch Bali alumni. So you

1:18:07

should be very proud of your senior. Big

1:18:09

round of applause. Yeah.

1:18:13

Success is where preparation and

1:18:16

opportunity meet. Today the opportunity

1:18:19

is right in front of you guys. So later

1:18:21

on please uh when you listening the

1:18:25

presentation from Miss Claudia later on

1:18:28

if you have any doubt if you have any

1:18:30

question please bring it up because this

1:18:33

is the time for you to ask as many

1:18:35

question as possible.

1:18:41

Miss Claudia will explain to you will

1:18:43

answer to you regarding the opportunity

1:18:46

in biking ocean cruise.

1:18:50

Sorry I mentioned in Bahasa

1:18:52

biking ocean cruise bakan benefit first

1:18:56

of all pre-joining ticket and then

1:19:00

premedical checkup

1:19:03

by MLC 2006 also a pre uh C1D visa will

1:19:08

be reimbured any kind of visa will be

1:19:10

reimbured when you joining on board but

1:19:12

the one

1:19:22

will be covered by you and then if I'm

1:19:25

not mistaken pre- wifi pre- wifi but not

1:19:29

pre-wip

1:19:35

pre- wifi yeah so how much will you

1:19:39

spend when you joining the piking if I'm

1:19:42

calculate maybe less than 10 million.

1:19:45

The document you need to pay is your own

1:19:47

passport, your own shiman book, basic

1:19:50

safety training or otherwise.

1:20:04

Are you ready?

1:20:07

>> Thank you. Liasa one again. Thank you

1:20:09

piking and cruz monarch Bali and all

1:20:11

participant for joining this career talk

1:20:14

today and I hope we you will have a lot

1:20:17

of experience for today and be ready but

1:20:21

the qualification is 20 years and above

1:20:25

so maybe some of you like 19 20 so you

1:20:27

will be ready after you get experience

1:20:29

minimum one year so you need to prepare

1:20:31

yourself practice your English and don't

1:20:34

forget

1:20:37

uh grow your hospitality

1:20:39

because will do

1:20:42

their best for you. Yeah. Last but not

1:20:44

least,

1:21:02

brighter.

1:21:06

Thank you.

1:21:22

Thank you sir Adisanto for your

1:21:24

inspiring remarks. And the next is great

1:21:27

with my pleasure to invite Miss Claudia

1:21:30

Pira represent Viking Chris and to

1:21:32

deliver her welcoming remmers.

1:22:02

Well, good morning everyone. There's a

1:22:04

lot of people here today.

1:22:07

I'm very glad to be here. So, thank you

1:22:09

very much for the warm welcome. Uh, it's

1:22:12

always a pleasure to be back in Bali. I

1:22:15

think I did a career talk but in Monarch

1:22:17

school last year. So, it's always a

1:22:19

pleasure. Thank you very much. Um, Let

1:22:23

me introduce myself first so you get to

1:22:25

know me a little bit better as well,

1:22:27

right? This lady will speak to you for

1:22:29

an hour. Uh my name is Claudia. I'm

1:22:32

originally from Portugal.

1:22:34

Uh before

1:22:37

maybe you're fans of Cristiano Ronaldo.

1:22:40

I understand.

1:22:43

Um before joining Viking as a recruiter,

1:22:46

I was also working on cruise ships. So I

1:22:49

worked for about seven years in a

1:22:52

different cruise line. Uh I was working

1:22:54

mostly in guest services. Um so I

1:22:57

started as a receptionist. So the first

1:23:00

position in guest services and then work

1:23:02

my way up to be you know reception

1:23:04

manager. I was also night manager. I was

1:23:07

events manager. So a lot of different

1:23:09

roles. I wanted to learn a lot of

1:23:11

different things. So um I did enjoy my

1:23:15

time on board those seven years I

1:23:17

worked. However, three years ago, I

1:23:19

wanted to take a new career path. I

1:23:21

wanted to try different

1:23:24

yeah, different way. Uh, and um, yeah, I

1:23:28

joined Viking as a recruiter, been able

1:23:31

to travel the world to meet people just

1:23:33

like yourselves, young, eager to maybe

1:23:36

start a career at sea. Um, and yeah,

1:23:39

just explain them about Viking, sharing

1:23:42

with them also my experience has been a

1:23:44

pleasure. So, I'm very happy to you

1:23:47

about Viking and what our company is and

1:23:50

our benefits and the possibilities you

1:23:54

can have right when joining us. So let's

1:23:58

start with a little introduction of our

1:24:00

company.

1:24:02

Ah okay.

1:24:05

So let's just start with an introduction

1:24:06

of the company. So it was founded in

1:24:08

1997 by our chairman Mr. Torstston

1:24:12

Hagen. So um he's actually

1:24:16

from Norway. So of course Viking, right?

1:24:18

That's where it comes from. Our company

1:24:22

uh yes Sherman is from Norway. Our ships

1:24:24

are flagged from Norway. Um but actually

1:24:28

our company started in 1997 with river

1:24:31

ships in Russia and then from then on it

1:24:34

expanded to Europe. Um and then in 2015

1:24:39

we started our ocean division and then

1:24:43

our expedition division. So we've been

1:24:46

expanding all through the years and now

1:24:49

we have of course three different

1:24:50

divisions and we even have a rivership

1:24:53

sailing in the Mississippi River in US.

1:24:57

Now Mr. Hag wanted to create a unique

1:24:59

brand, something that was not yet

1:25:01

available, something new, different,

1:25:05

um something that was focused, let's

1:25:07

say, on thinking person. So, and not the

1:25:12

drinking person as he often says. So,

1:25:14

that's what our brand stands for. So,

1:25:16

it's destination focused. Um, it's

1:25:19

focused on cultural experiences,

1:25:22

uh, enrichment, creating different

1:25:25

opport showing different cultures and

1:25:28

destinations to our guests. So what

1:25:31

that's what the brand was. So we don't

1:25:33

you will not find any casinos or you

1:25:36

know clubs all night long. All our

1:25:39

guests are also more than 18 years old.

1:25:42

So it's a little bit different uh than

1:25:45

other uh other brands. So that's what he

1:25:47

wanted to create and that's what it

1:25:49

started as a career cruise and then it

1:25:51

expanded through the years to ocean and

1:25:55

expedition as well. Last year in 2025 in

1:25:59

October we actually launched our 100

1:26:02

vessel in all our divisions of course.

1:26:05

So now we have more than 100 ships

1:26:09

sailing through the world on river and

1:26:13

ocean. Um so yes a lot of ships perhaps

1:26:16

in future we will reach 200 who knows

1:26:19

right that's the goal to keep growing we

1:26:22

have ships being launched every year so

1:26:25

we are quite fast growing company

1:26:29

um with that comes also a lot of people

1:26:31

working with us right so we have more

1:26:33

than 12,000 people all over the globe

1:26:36

working with Viking not just on our

1:26:38

ships but also in our offices

1:26:41

um I come from Basel. So that's where

1:26:44

our Basil, Switzerland, that's where our

1:26:46

operational office is. Um, but not just

1:26:50

in Basil, we also have offices in Los

1:26:53

Angeles, California, we have in London,

1:26:56

Australia.

1:26:57

Um, the reason why we have our sales

1:26:59

offices in these areas, it's because

1:27:02

this is most mostly where our guests

1:27:04

come from. So, English-speaking

1:27:06

countries mostly, uh, US, I guess it's

1:27:09

the majority, I would say, and then

1:27:12

Canada.

1:27:14

England, UK in general, let's say,

1:27:17

Australia, New Zealand. So, yes, that's

1:27:20

where our guests are are from. As I

1:27:24

mentioned, we have different divisions,

1:27:26

different types of ships. Um, we will

1:27:30

focus a little bit more today, of

1:27:31

course, in our ocean and expedition

1:27:33

division. Um, but of course, we also

1:27:36

have our river Mississippi divisions

1:27:40

um that are quite expanded. So of course

1:27:43

our river ships they sail through

1:27:45

different rivers in Europe also in Egypt

1:27:49

um and uh Vietnam, Cambodia, uh

1:27:53

Mississippi. So a lot of a lot of

1:27:56

different sizes, a lot of different

1:27:58

shapes, but yes, a lot of different

1:28:01

ships as well. River and Mississippi. We

1:28:03

have our also in an exposition uh

1:28:05

division, so less than 1,000 capacity.

1:28:11

So um smaller ships let's say uh with a

1:28:14

premium vibe. We have 12 vessels well 13

1:28:19

now I would say 15 with our expedition

1:28:22

division as we have two as well

1:28:25

but uh I will show you a little bit

1:28:28

later on how they look like inside.

1:28:31

Okay. So you can have a better

1:28:32

understanding of what to expect from our

1:28:36

ships. Now a little bit more about our

1:28:38

guests as I mentioned right um our brand

1:28:42

is focused on the thinking person. So

1:28:45

our guests you know are very cultural

1:28:48

inclined let's say perhaps uh retire

1:28:52

more than 60 years old now they want to

1:28:55

explore the world in comfort

1:28:58

uh travel get unique experiences

1:29:02

um enjoy the comfort of our ships while

1:29:05

they explore the world. So that's their

1:29:07

focus. Um yeah, mostly wellraveled,

1:29:11

educated. So that's our guests. So these

1:29:13

are the guests you will find on board

1:29:15

our ships.

1:29:17

Now let's say we call it what sets

1:29:20

Viking apart, right? We call it the

1:29:22

Viking way. As I said, we focus

1:29:26

on a few differences compared to other

1:29:29

cruise lines. As I mentioned, we don't

1:29:32

have um any casinos. We don't have

1:29:36

inside stateaterooms for example. So all

1:29:39

our state all our stateaterooms have

1:29:41

verandas balconies. So the guests can

1:29:44

you know enjoy comfortably you know as

1:29:47

we sail through different places and you

1:29:50

know watch the ocean and the views. So

1:29:53

it gives them a lot more comfort. Um we

1:29:56

don't have any children so all our

1:29:58

guests are more than 18 years old. Um we

1:30:03

don't uh have we charge also for Wi-Fi

1:30:06

of course for the guests and the crew as

1:30:09

already mentioned. Um we don't have any

1:30:13

sales like art or photography. So

1:30:16

there's quite a few differences right

1:30:18

compared to other cruise lines. So

1:30:20

that's how we stand out uh from other

1:30:23

brands.

1:30:25

Now continuing um regarding our ships.

1:30:29

So as I said we have 13 ships. Uh they

1:30:32

all look pretty pretty much the same I

1:30:35

would say. So if you see one you will

1:30:38

know exactly how the other ship looks

1:30:40

like. Um and all have less than 1,000

1:30:44

guests. Um all with verand as I

1:30:48

mentioned for around 500 crew um 11

1:30:53

decks. So that's a little picture of our

1:30:56

ship. Um and yes so they all look the

1:30:59

same. What happens is the last three

1:31:01

ships that were launched um They are

1:31:04

still similar to the rest. However,

1:31:06

they're a little bit wider, so they

1:31:08

still accommodate a few more guests, but

1:31:11

it's still less than 1,000. Okay.

1:31:14

Capacity.

1:31:16

But let's see how it looks like.

1:31:28

Heat. Heat.

1:32:13

Heat. Heat.

1:32:22

Heat.

1:32:38

Heat.

1:32:55

Quite impressive, right?

1:32:57

Beautiful ships. Um, yes. So, these are

1:33:00

our ocean ships. Um, as I mentioned, we

1:33:03

will focus also on our expedition

1:33:05

vessels. Um, we have two also sister

1:33:08

ships. So, Octantes and Polaris also

1:33:12

look pretty much the same. Of course, in

1:33:16

terms of FnB venues and so on, it's

1:33:19

still similar to Ocean. Um, however, of

1:33:22

course, the layout of the ship will be

1:33:24

different because of the remote places

1:33:26

where it goes. Um, and it's also a

1:33:30

little bit smaller, so it can

1:33:32

accommodate 378 guests for 252 crew. Um,

1:33:38

we also have seven decks, so a little

1:33:40

bit smaller. Um, a little bit different

1:33:44

to break through the ice. Also, uh all

1:33:46

with veranda, we call it Nordic balcony.

1:33:50

Um so it's not really veranda, it's a

1:33:52

balcony. So it's like a window that

1:33:54

opens up. So it still gets, you know,

1:33:56

fresh air. Uh the guests can still enjoy

1:33:59

their views. So yes, so the same

1:34:03

ambiance and so on you will find on the

1:34:05

ocean ships. However, a little bit more

1:34:08

adventurous, let's say. So you will find

1:34:10

a few other things in the expedition

1:34:12

ships you will not find on the ocean. Uh

1:34:14

let's start for example with submarines.

1:34:17

Both ships have two submarines each. Uh

1:34:20

there's also an anger with special

1:34:22

operation boats, kayaks. Um we also have

1:34:26

science labs. So there's actually

1:34:28

science being done on the ships. Um so

1:34:31

yeah, a lot of different things. The

1:34:33

guests actually get to participate in

1:34:35

all these activities. even to see also

1:34:39

what's being done in terms of research

1:34:41

and so on. So yeah, it's it gives them a

1:34:44

lot of different um yeah opportunities

1:34:46

as well to enjoy our ships in a

1:34:49

different way. Um so yeah, let's also

1:34:52

see how it looks like.

1:35:00

Heat. Heat.

1:35:22

Heat. Heat.

1:35:43

Heat.

1:35:54

Heat.

1:36:21

So these are our expedition ships.

1:36:26

Okay. So um just a little briefing just

1:36:29

to let you know of course what we offer

1:36:31

in our FnB venues. We of course have

1:36:33

different restaurants. Um the guests

1:36:36

don't pay extra for it. So this all the

1:36:39

food and also beverages with their meal

1:36:42

like uh sorry lunch and dinner. This is

1:36:45

all included already with the guests pay

1:36:47

for their cruise.

1:36:50

But of course we do have different

1:36:51

offerings. So we have our main

1:36:53

restaurant uh where guests can enjoy

1:36:56

their meal, breakfast, lunch and dinner.

1:36:59

We also have uh Man Freddy's which is

1:37:02

like um fine dining, let's say,

1:37:04

specialty Italian restaurant, very

1:37:08

popular on the ship as well. Uh we have

1:37:10

the chef's table, which is like a

1:37:12

tasting menu restaurant. Um where you

1:37:15

have different menus every three days.

1:37:18

Uh but this is all set, right? It's

1:37:20

already an experience created for the

1:37:23

guests with their food and their wine.

1:37:26

So it's pairing, right? So it it gives

1:37:28

them unique experiences. And as I said,

1:37:30

it changes every three days. They have

1:37:33

different types. You have British,

1:37:35

Mexican, different Asian. So yes, a lot

1:37:38

of different experiences for them. And

1:37:41

then of course we have Mson's which is

1:37:44

Norwegian focus. So it's like um yeah

1:37:48

different snacks. It's this it's fixed

1:37:51

menu, all Norwegian food. Um, yeah, it

1:37:55

gives um it's yeah, a tribute I would

1:37:59

say to Mr. Haggin's family. So, it's all

1:38:03

what he used to enjoy eating when he was

1:38:06

younger. Um, and it's fixed so it never

1:38:09

changes and it's mostly open through the

1:38:11

day as well. We have our world cafe

1:38:14

which is a buffet restaurant as well. We

1:38:17

have pool grill. So, there's a few

1:38:19

different offerings for the guests.

1:38:21

Let's say we have a few as well like

1:38:24

coffee shop, the living room or aqua

1:38:26

feet where guests can enjoy as well some

1:38:29

drinks um and relax inside right in the

1:38:32

comfort of our ship.

1:38:36

Um of course we have some entertainment

1:38:38

venues. Um our entertainment it's a

1:38:40

little bit different uh focus more on

1:38:43

classical let's say we have a classic

1:38:45

duo. Uh we have pianists. We have of

1:38:49

course um our

1:38:52

on the ship, right? Viking vocalists. We

1:38:55

have um the house band. Um but yeah,

1:38:59

it's there's no really like coveret

1:39:02

shows as you would find uh perhaps in

1:39:05

different cruise lines. It's a little

1:39:06

bit more intimate, but we do have our

1:39:09

own shows designed just for Viking. Um

1:39:12

and they're performed by our artists,

1:39:15

let's say, on on on board. Um and we

1:39:18

have a lot of lectures right about

1:39:20

different topics. Um that's what's the

1:39:24

interest of our guests. So depending

1:39:25

also where we are in the world there

1:39:27

will be different lectures and different

1:39:29

topics as well being discussed. So yeah

1:39:33

that's more of our entertainment venues.

1:39:36

Um the shows of course and so on are all

1:39:38

majorly performed in the theater but you

1:39:41

would also find them like in the atrium

1:39:43

area, living room and so on.

1:39:48

Good. Now, one of the benefits I think

1:39:51

of working on cruise ships, it's to

1:39:53

travel, right? You get to see the world.

1:39:56

And in Viking, we do cover all

1:39:59

continents, right? Especially if you

1:40:00

think of our ocean and exposition

1:40:03

divisions. We go a little bit

1:40:05

everywhere,

1:40:07

all continents. So, if we start with the

1:40:09

Americas, uh, we go all the way, you

1:40:12

know, from Alaska or Arctic Canada, very

1:40:15

remote, all the way down to Argentina,

1:40:18

Chile, as you can see our crew members

1:40:21

enjoying the world, posting online. I

1:40:24

guess here it's more Tik Tok, maybe, not

1:40:26

so much Instagram, right? So, you can do

1:40:29

some dances around the world and show

1:40:31

off to your friends. Um but yes so these

1:40:34

are some of the places uh you can visit

1:40:37

with us

1:40:39

also of course polar expeditions

1:40:42

uh in Antarctica Arctic

1:40:45

um you can also visit yeah these remote

1:40:49

very remote places where you can find

1:40:51

you know a lot of ice a lot of penguins

1:40:55

um different places

1:40:58

yeah and what else Europe of

1:41:02

Mediterranean,

1:41:04

Portugal as well. Uh, Mada, if you're a

1:41:07

Cristiano Ronaldo fan, that's where he's

1:41:09

from, right? So, there's a statue there

1:41:12

you can visit.

1:41:14

Um, and of course, Italy. Um, yeah, all

1:41:19

these different places. Of course,

1:41:20

Norway, where our brand where our

1:41:22

company is from, the Viking homelands.

1:41:25

It's a very popular cruise. Um, even you

1:41:29

can also see the northern lights.

1:41:30

Imagine or the midnight sun where it's

1:41:33

just the sun never sets or you know if

1:41:37

you go there in the winter the sun never

1:41:39

rises. So yeah it's it's quite

1:41:42

interesting to see and of course Africa

1:41:45

as well. We are expanding more our

1:41:47

destinations in Africa. So now with our

1:41:50

world cruise we also go to Kenya,

1:41:52

Madagascar,

1:41:54

South Africa.

1:41:56

So we are always continuously adding new

1:41:58

places, new destinations to our um

1:42:01

cruises.

1:42:03

Um of course Asia, Bali as well. Maybe

1:42:06

you've seen our ships in the docks.

1:42:10

Uh so we do come here as well often. So

1:42:13

if you are sailing in our ships, perhaps

1:42:15

you can even visit your family and not

1:42:18

just in Bali also Jakarta and then of

1:42:21

course other parts of the countries in

1:42:23

Asia like Japan, China

1:42:26

um and also Australia, New Zealand. So

1:42:30

yeah, a little bit everywhere. The

1:42:32

shortest cruises we have in our ocean

1:42:35

ships, it's seven, sorry, eight days. Um

1:42:39

so we don't have any shorter cruises

1:42:41

than that.

1:42:43

And then of course we have seven days,

1:42:45

10 days, 12 days, uh 20 days, four

1:42:49

months if you're doing a world cruise.

1:42:52

Um so yes, it's um world cruise can be

1:42:56

quite interesting, right? You can see

1:42:58

the whole cruise, the whole world just

1:43:00

in one contract. So it's it's a great

1:43:04

opportunity, but at the same time, of

1:43:05

course, you're um with the same guests

1:43:08

for the whole of those four months. So

1:43:11

you need to continuously showing them

1:43:13

great service all the time. Now, let's

1:43:17

see another video. I want to show you

1:43:19

another video of what it means to become

1:43:22

a Viking. Right.

1:43:28

To all introverts and extroverts, team

1:43:31

players and hard workers, to people

1:43:34

looking for something real, meet Viking.

1:43:38

We want to ask you, what is it that you

1:43:40

want in life?

1:43:42

>> At Viking, we're people like Steve,

1:43:44

Paulina, and Rodrigo. You know, people

1:43:47

like you who want a career that takes

1:43:49

them places. Whether it's seeing the

1:43:51

Great Barrier Reef, setting foot on

1:43:53

Antarctica, or being in the center of

1:43:55

Paris, Amsterdam, or New Orleans.

1:43:59

>> Create unforgettable memories, meet new

1:44:02

colleagues from all over the world, and

1:44:04

make true friends along the way. Because

1:44:06

when you are with us, you always have a

1:44:09

Viking by your side. Because when you

1:44:11

are with us, you're with family.

1:44:13

>> As the world's leading river and ocean

1:44:15

cruise line with state-of-the-art ships

1:44:17

cruising over 100 itinerarists around

1:44:20

the globe, we offer you the chance to

1:44:22

show the world your very best.

1:44:25

>> With us, every day is different, but

1:44:27

it's true. It's not a walk in the park.

1:44:30

It's a job on a sheep with super

1:44:32

attractive benefits, professional

1:44:34

training, and great career

1:44:35

opportunities. A job for travelers and

1:44:38

all those who support their loved ones

1:44:40

at home.

1:44:41

>> We are as diverse as the world itself,

1:44:44

constantly innovating and growing. And

1:44:47

we want you to grow with us. So ask

1:44:50

yourself, what is it that you want in

1:44:53

life?

1:44:57

Perhaps

1:44:59

this will be your goal, right? To become

1:45:01

a Viking and then uh maybe we will see

1:45:05

each other in a few years once you're 21

1:45:07

years old. You all look very young, so

1:45:10

maybe then we'll be able to to uh see

1:45:13

each other. Um yeah, so Viking, um we

1:45:18

have a lot of awards under our name. Um

1:45:21

we've been awarded the best uh small

1:45:24

leading cruise line for the last couple

1:45:26

of years in all our divisions. Something

1:45:28

we are very proud of. These awards are

1:45:31

actually given to us by our guests. So

1:45:33

they're the ones you know voting. So it

1:45:36

means that they're happy with our brand,

1:45:37

with our company, with our ships, with

1:45:40

our crew. Um so it means of course if

1:45:44

the guests are happy, the crew is happy.

1:45:46

So um yeah it's it's a reflect of the

1:45:50

great work they do on the ship.

1:45:53

Yeah we have um so we always say at

1:45:56

least we try always to show as well to

1:45:59

the people we speak all over the world

1:46:01

that when joining Viking we want to

1:46:03

offer career opportunities.

1:46:05

So it's not just a job right. So if you

1:46:08

start you know in an entry level

1:46:10

position as a utility uh we want you to

1:46:14

grow into becoming you know some another

1:46:16

position, a higher position to give you

1:46:19

the opportunity to excel at the things

1:46:21

that you like and you do. Um, we do give

1:46:24

the training and offer those

1:46:26

opportunities. Of course, it's all up to

1:46:29

each person, right? How they perform

1:46:31

their jobs, how committed they are. Um,

1:46:34

but the opportunities are there. So, we

1:46:36

do offer a career growth, career

1:46:38

opportunities to all our crew.

1:46:42

And we have a very high retention rate.

1:46:45

We've been having it over the years more

1:46:47

than 80%. So it means that you know our

1:46:51

crew enjoys staying with us and they

1:46:52

keep coming back. Um so it means yes

1:46:56

they're enjoying their time and the

1:46:58

company

1:46:59

and the time they spend on Viking rides.

1:47:02

Now um working with us what does that

1:47:05

mean? Well working aboard it's of course

1:47:08

there's benefits but it's not easy. It's

1:47:11

hard work.

1:47:13

um you work, you know, more than 10

1:47:15

hours a day every day while you're on

1:47:18

the ship. So, it's not easy and you're

1:47:21

far away from your family, right? So,

1:47:23

you'll be far away from Bali from six

1:47:25

months. So, it's not easy. Of course,

1:47:28

you really need to want to do it and be

1:47:30

really eager to do it. Um but yes, so we

1:47:35

do offer also work life balance. So,

1:47:38

what does this mean, right? We talk

1:47:40

about it more and more nowadays. So all

1:47:43

our contracts actually are no longer

1:47:45

than six months. Um so uh we offer

1:47:49

maximum six months contracts with two

1:47:52

months off. So we give a continuous

1:47:54

rotation always. So before our crew

1:47:56

leaves the ship, they will know when our

1:47:59

when their contract is next. So they

1:48:01

know when they're coming back, which

1:48:03

ship they're going and so on. It also

1:48:05

gives a little bit more security, right?

1:48:07

so they know um when they will return

1:48:10

and when they will be working again. Um

1:48:14

yeah, free Wi-Fi as it was mentioned. Uh

1:48:17

and uh we do spend a lot of time in

1:48:20

port, let's say. Um a lot of our cruises

1:48:24

don't even have any sea days, meaning uh

1:48:27

they're not sailing.

1:48:30

So we are always stopping as well in

1:48:32

different in different ports. Um so

1:48:36

yeah, we It gives the opportunity to the

1:48:38

crew as well to to see the different

1:48:40

places for the guests to explore. Um, so

1:48:44

so yeah, that's one of the benefits plus

1:48:46

also overnights. So most of our cruises

1:48:49

also have overnights. What does this

1:48:51

mean is we stay more than just one day

1:48:54

in the same place. So if you're working

1:48:56

all through the day and you cannot go

1:48:59

ashore, perhaps you can go in the

1:49:00

evening, right, to explore

1:49:03

uh the the different cities you are in.

1:49:06

And vice versa, if you're working at

1:49:08

night, you can go through the day. So,

1:49:09

it's always there's always a chance. Um,

1:49:12

right. And fair salary. So, we are very

1:49:16

transparent with our salaries. Um, so

1:49:19

actually, um, when you apply with us,

1:49:22

uh, if we move forward with your

1:49:24

application before you get to the

1:49:26

interview stage, uh, you so during the,

1:49:30

you know, document collection and so on,

1:49:32

you will already know what salary you

1:49:34

will receive. So we will tell you in

1:49:36

advance. Um, everyone in the same

1:49:39

position gets the same salary. So it's

1:49:42

not different for people from different

1:49:45

nationalities or ages or whatsoever. So

1:49:48

everyone gets the same. Of course

1:49:50

there's differences regarding seniority.

1:49:52

So if you're with our company for more

1:49:54

than 249 days, of course you will get an

1:49:57

extra right for your loyalty to our

1:50:00

company um and for the hard work that

1:50:02

you do. But um Initially everyone gets

1:50:06

the same salary. Of course we also have

1:50:09

a referral program. Uh how it works is

1:50:13

if you have you know colleagues, friends

1:50:16

uh that are work that are a match for

1:50:19

Viking it can work for us. You can you

1:50:22

know our crew members they can refer

1:50:24

them to our HR managers on board as the

1:50:27

recruiters will assess and then if they

1:50:30

are successful the crew members get the

1:50:32

reward uh for that for you know

1:50:35

referring someone who was a great match.

1:50:38

So we also um we also reward those as

1:50:43

well. Now you see this lovely lady such

1:50:46

with such a big smile. Um she's working

1:50:49

with us um as a pastry cook um and she

1:50:54

will just want to tell you about her

1:50:56

day. She's from Nepal

1:50:59

um and she will tell you what she does

1:51:01

through the day. So let's have a look.

1:51:03

>> Good morning. My name is Masa. I'm from

1:51:06

Nepal. I'm a pastry cook. I'm going to

1:51:08

take you today through my day starting

1:51:11

with a cup of coffee in the crew maze.

1:51:14

My favorite thing is to finish the

1:51:16

pastry which I look after the world cafe

1:51:20

launch and dinner and also I look for

1:51:22

the tea time scone birthday cake for the

1:51:25

guest. It's my first time working on the

1:51:28

cruise line. So many things is new here.

1:51:31

You learn everything. So it's a good

1:51:33

money you can save. You can make your

1:51:35

future. You are working hard and you are

1:51:38

traveling the whole world. You see the

1:51:41

ocean, the beaches, you feel joy.

1:51:45

You are getting salary and you are

1:51:47

getting to be here also. I'm really

1:51:50

happy.

1:51:52

Okay, I'm going to finish my day here at

1:51:55

the gym. Working whole day at the galley

1:51:57

and giving some time for myself and my

1:52:00

body here at the gym. Thank you for

1:52:02

joining me. Have a good night.

1:52:07

Good.

1:52:09

She's still working with us and she's

1:52:11

very happy as you can see. So, this is

1:52:14

just an example of what a day can look

1:52:16

like while you're on the ship.

1:52:19

Right. So, let's talk about our

1:52:21

different positions, different

1:52:23

opportunities on board. Um, of course,

1:52:27

similar to a restaurant, to a hotel in a

1:52:29

way, right? You have different

1:52:31

apartments like restaurant, bar, um, of

1:52:34

course more administrative part as well.

1:52:38

Um so of course we have our entry level

1:52:41

roles like cafe attendant in the

1:52:43

restaurant department. We have resort

1:52:46

tech attendant in bars,

1:52:48

storekeeper. Uh of course we have shore

1:52:51

excursions which is related to tours and

1:52:54

we also have of course guest services

1:52:56

and more administrative like crew purser

1:52:59

which is more focused on you know

1:53:02

salaries and help the crew with

1:53:04

different administrative tasks. Of

1:53:06

course, we also have IT um people, crew

1:53:11

members on the ship. Of course, more and

1:53:13

more nowadays we need um so yeah, these

1:53:16

are some of the opportunities, right?

1:53:17

So, if you start as a resort tech

1:53:19

attendant in the bar, perhaps in a few

1:53:22

years you can become, you know, a bar

1:53:23

waiter, bartender,

1:53:26

um familiar even. So, there's a lot of

1:53:29

opportunities uh for growth. U galley,

1:53:34

our biggest department with a lot of

1:53:36

different positions. Um,

1:53:40

of course we have, you know, um, bakers,

1:53:43

pastries, butchers, and of course the

1:53:46

sanitation team. Um, so there's also

1:53:49

different parts to the galley as well.

1:53:52

And then the housekeeping team. So of

1:53:54

course we have the hotel custodial,

1:53:57

public area attendance, I would say. Um,

1:54:00

and then of course also the laundry

1:54:02

team. So you would always start I don't

1:54:04

know you cannot see but it's like a

1:54:06

laundry stuff and perhaps in future be a

1:54:09

laundry master as well right so those

1:54:13

are some of the opportunities we have um

1:54:16

so that you can find as well

1:54:20

right so continuing to talk about our

1:54:24

crew what makes our crew members amazing

1:54:27

as we say of course um there's

1:54:30

expectations like anything else. Um, and

1:54:35

as a brand, we are very much focused on

1:54:38

providing personalized service to our

1:54:40

guests. So, that's what's important for

1:54:43

us. Um, so in terms of of course

1:54:47

communication skills, it's very

1:54:49

important to be able to speak English,

1:54:51

understand, communicate. Uh, it's one of

1:54:55

the most important skills.

1:54:58

um doesn't matter if you're you know a

1:55:00

gal utility that you think you will hide

1:55:02

in the kitchen and not needing to speak

1:55:05

English or hotel custodial uh but

1:55:08

everyone on our ships do need to speak

1:55:10

English clearly uh and it's just a

1:55:13

matter of being able to perform their

1:55:14

job and also safety right by safety

1:55:18

reasons as well so yes English it's a

1:55:22

very important skill if you're you're

1:55:24

very young so you have time to learn

1:55:28

Um, it's always good to practice. I say

1:55:30

to all the time when I speak to young

1:55:32

people like yourselves, uh, especially,

1:55:35

you know, when you see yourself in an

1:55:37

international setting because it's very

1:55:40

different, right? And not all the time

1:55:42

people are comfortable to do it. So,

1:55:45

it's try to expose yourself to, you

1:55:48

know, speaking to different guests at

1:55:51

your hotels where you work or

1:55:52

restaurants. It will give you confidence

1:55:55

in future. I would say to then be able

1:55:57

to take the step to go into the ship and

1:56:00

to be confident, right, to speak English

1:56:02

and interact with different people from

1:56:05

all over the world because on our ships,

1:56:08

of course, our guests, as I said, they

1:56:10

come from English-speaking countries.

1:56:12

Uh, but all our crew, we have more than

1:56:14

90 different nationalities on our ships.

1:56:17

So, all over the company, I would say.

1:56:20

So, we are very diverse company. So, you

1:56:23

will find a lot of different people and

1:56:25

on the ship continuing of course as I

1:56:28

said so we are a brand focused on

1:56:31

personalized service so our guests um

1:56:34

and their enjoyment of our cruise it's

1:56:36

important like any hospitality setting

1:56:39

right it's all about the guests and

1:56:41

welcome them to our hotel or our ship um

1:56:45

so that's very important for us uh be

1:56:48

flexible working on ships uh things

1:56:52

change all the time there's a lot lot of

1:56:55

stressful situations that can happen.

1:56:58

You know, sometimes you might think you

1:56:59

will go to a port and then you might

1:57:01

not. So, you know, be ready to face

1:57:05

stressful moments, especially when you

1:57:07

have almost 1,000 guests arriving at the

1:57:11

same time in one day can be challenging,

1:57:14

I would say. But, um, yeah, I'm sure

1:57:17

with practice you will be able to do it

1:57:20

for sure. So, that's what we are looking

1:57:22

for, people who can, you know, resist

1:57:24

stress and hardworking,

1:57:28

being a team player, you know, time

1:57:30

management, those are all important

1:57:32

skills to have in any job. Of course,

1:57:35

time management, especially, you know,

1:57:37

when you're working with other people in

1:57:40

shifts. Um, if you're always arriving

1:57:43

five, 10 minutes late, it means your

1:57:45

colleagues will have to stay longer for

1:57:47

you. That's not nice, right? So, you

1:57:50

would don't you didn't you would not

1:57:51

like if that happened to you. So, It's

1:57:54

very important to be on time, be ready

1:57:57

to work, start your shift,

1:58:00

and of course, being honest,

1:58:03

independent. Those are all very

1:58:05

important skills as well.

1:58:08

Now, how it looks like inside the ship,

1:58:10

as you can see, these are our cabins.

1:58:13

Uh, for the crew, of course, you would

1:58:16

share the cabin with someone else. Um,

1:58:20

so it's two people per cabin, one shared

1:58:22

bathroom. So, two people, one bathroom.

1:58:26

Um, it's important to always keep it

1:58:28

well maintained. Um, they're fairly new,

1:58:31

right? So, um, it's, uh, yeah, this is a

1:58:36

little bit how it look like. Um, sharing

1:58:39

cabin and sharing a living space, it's

1:58:42

always a little bit tricky, right? You

1:58:43

need to create rules to who is cleaning

1:58:45

what. But it's always important to to

1:58:48

keep it tidy for sure. We also have a

1:58:51

crew mess. So it's a restaurant for the

1:58:53

staff where you can enjoy meals like

1:58:57

breakfast, lunch, dinner, late snacks.

1:58:59

So there's always something, coffee,

1:59:01

tea, uh for the crew, so you're never

1:59:04

hungry while you're on the ship. There's

1:59:06

always food.

1:59:09

Uh right. And continuing a little bit

1:59:12

more of life on board. Um, as I

1:59:14

mentioned, you would have to work

1:59:16

perhaps 10 12 hours a day. So, it's not

1:59:21

easy. A lot of hard work every day. Um,

1:59:25

and of course, seven days of the week.

1:59:27

So, those six months that you are there,

1:59:29

you have to work every day. So, it's

1:59:33

never stopping. Um, of course it gives

1:59:36

you the opportunity to be exposed to

1:59:40

international, right, to international

1:59:42

company, to international people, uh,

1:59:45

international ways. Um, so you will meet

1:59:48

a lot of different people. You will

1:59:50

learn a lot of different skills that you

1:59:52

will take with you for your career, not

1:59:55

just professionally, but personally as

1:59:57

well.

1:59:59

Um, yeah, and of course, you will visit

2:00:01

a lot of different places.

2:00:04

uh you will get to meet a lot of new

2:00:05

people. So that's definitely

2:00:08

uh some benefits of what you can find

2:00:11

working on board. But of course it's

2:00:13

always important to remember that it's

2:00:15

not easy right to be away from your home

2:00:18

for such a long period of time. Uh also

2:00:22

depending on the roles you may also need

2:00:24

to work day or night shifts. Um so you

2:00:29

need to be flexible in that right. So

2:00:31

sometimes you would work perhaps two

2:00:33

months in a day shift and then you would

2:00:36

move two day two months to the night

2:00:37

shift. Um but yeah it will be on

2:00:40

rotation.

2:00:42

Now our benefits

2:00:45

um of course we offer monthly salary um

2:00:48

as as I mentioned of course um this will

2:00:53

be um paid into a card so a bank card

2:00:57

that will be given to you as you go into

2:00:59

the ship. Um so in this card yes this is

2:01:02

where you will get every month your

2:01:04

salaries. Um and then there's no tax

2:01:08

deduction let's say. So we have Bermudan

2:01:10

contracts. Um so what's the salary

2:01:14

offered? Whatever the I know the amount

2:01:17

is this is what you will get. Uh any tax

2:01:20

deductions then that would have to be uh

2:01:23

separate for sure. Holiday saving plan.

2:01:26

What does this mean? Holiday saving

2:01:28

plan. So um it's a five days we take

2:01:32

from the crew member salary we keep it

2:01:36

on the side and then we give it at the

2:01:39

end of their contracts. So it means we

2:01:41

are saving for our crew because often we

2:01:44

see you know especially when it's the

2:01:46

first contract people get excited to get

2:01:49

more money and they want to buy all the

2:01:52

souvenirs of all the different places

2:01:54

where they go and then when they finish

2:01:56

their contract perhaps you know they

2:01:58

don't have as much as they wished for

2:02:01

those two months and to bring back for

2:02:03

their family. So this way at least you

2:02:06

have some money saved. We help you with

2:02:07

that and it's all reimbursed to you um

2:02:11

once you leave the ship. So with your

2:02:13

final contract

2:02:15

free Wi-Fi again uh as I mentioned of

2:02:18

course you know the Wi-Fi can be free

2:02:21

but perhaps not all the time you will be

2:02:23

able to download you know all the

2:02:25

Netflix movies and so on. It's still a

2:02:28

sailing vessel. Remember that. So

2:02:32

depending sometimes of the weather, it

2:02:33

can be a little bit challenging, but

2:02:36

it's great to be able to to use the

2:02:38

Wi-Fi to speak to your family, video

2:02:41

calling, just calling. Uh I can

2:02:44

personally say I was working in a

2:02:46

different company and I used to spend

2:02:48

sometimes $200 in Wi-Fi. So this is a

2:02:52

great benefit because for sure it's a

2:02:55

lot of money you take away from your

2:02:57

salary just to use uh the Wi-Fi.

2:03:01

reimburseable expenses. As Mr. Hari

2:03:03

already said, uh we do reimburse uh the

2:03:08

medical certificate and any visas that

2:03:11

you may need to work. Um of course, you

2:03:14

would pay this up front, but then we

2:03:16

would reimburse you as you go into the

2:03:18

ship with your salary. Okay? So, with

2:03:20

your first salary, we would give you

2:03:21

this money back as well. Uniform,

2:03:26

we don't charge any of our crew for

2:03:28

uniform. So as you walk into the ship,

2:03:31

this is all given to you. The uniform of

2:03:34

course um and then once you complete

2:03:36

your contract, you just return it and

2:03:39

then so on. So every time you join the

2:03:42

ship, that's what happens. Of course, we

2:03:45

also have health insurance.

2:03:47

Um so while you're on the ship, you're

2:03:49

fully covered. Uh we even have a clinic

2:03:52

also with doctor and nurses on the ship

2:03:55

with crew hours if ever you need. they

2:03:58

are not able to help, they can refer to

2:04:01

local hospitals um and help you through

2:04:05

it. And of course, this is all covered

2:04:07

by Viking as well. Um

2:04:11

life insurance, well, we always hope

2:04:13

never have to give this to any of course

2:04:16

our crew family, but that's what would

2:04:20

be given in case something happens to

2:04:23

one of our crew members on the ship. Um

2:04:26

yeah, travel. So we cover the flights um

2:04:31

we cover any hotels that you may need.

2:04:34

Uh this will be all booked by us before

2:04:37

you join the ship and after. So from

2:04:40

your home airport to the ship and vice

2:04:43

versa. This is all covered by us and it

2:04:46

will be provided uh before you go to the

2:04:49

ship as well. We have some recreational

2:04:52

areas on the ship. So you know we have

2:04:55

an area with a pool just for the crew.

2:04:57

We have some uh game areas where you can

2:05:01

play and meet, I guess, your friends and

2:05:04

just relax after work. We also have a

2:05:07

crew bar. Uh we also um provide access

2:05:12

to all our crew to the guest gym. So,

2:05:15

usually after 8:00 p.m. the crew members

2:05:19

can go and use the guest facilities

2:05:22

um the guest gym facilities. I mean, um

2:05:25

we also provide our HR team on board

2:05:28

also create some activities uh like

2:05:32

bingo karaoke to our crew. It can be a

2:05:36

good opportunity also sometimes to meet

2:05:37

people from other departments that you

2:05:39

don't see that often. Um so yeah that's

2:05:44

all done by the HR team as well.

2:05:47

Laundry. So we do have crewettes

2:05:50

uh where you can do your washing. Uh you

2:05:53

don't even need to take soap. This is

2:05:54

all there for you. You just need to

2:05:56

bring the clothes and do it and it's

2:06:00

ready. Now, just like any uh company, we

2:06:04

have policies. So, we're no different.

2:06:08

A very important policy to start with is

2:06:10

our tattoo policy. Um so, we um don't

2:06:15

allow any visible tattoos. So, they need

2:06:17

to be covered by the uniform. Um now, of

2:06:22

course, this will be assessed

2:06:24

individually, but no tattoo can be um

2:06:28

can be visible. So, and uh we don't

2:06:32

allow like band-aids or makeup or fake

2:06:36

sleeves that will not really work to

2:06:38

cover. It has definitely to be with the

2:06:41

uniform

2:06:43

grooming standards. So, there's some uh

2:06:47

expectations, right? How we present

2:06:49

ourselves, it's very important.

2:06:52

So, always, you know, perfectly groomed

2:06:54

with the uniform always ready of course

2:06:57

and clean. Um no uh facial hair as well

2:07:02

is allowed. So you always have to shave

2:07:04

makeup just very natural look and the

2:07:07

hair if the ladies have the hair long it

2:07:10

has to be tied in a low bun. So just a

2:07:14

natural look that's the expectations. Um

2:07:18

taxes as I said we have Bermudan

2:07:21

contracts so there's no taxes added

2:07:26

um but you know if you're employed by us

2:07:29

then our agency then are we'll be able

2:07:32

to help you with all of that

2:07:35

um non-reimburseable expenses al so uh

2:07:39

as I mentioned we do cover the medicals

2:07:41

and the visas however if you need to

2:07:44

travel to obtain any of these documents

2:07:46

ments then this is not covered by

2:07:49

Viking. Same applies for the SDCW

2:07:53

courses.

2:07:55

Um alcohol and drugs policy. So um of

2:08:00

course there's certain rules we do. Uh

2:08:03

so we don't tolerate drugs at all. Um,

2:08:07

so we do even do random tests for

2:08:09

alcohols and drugs because we do need

2:08:12

our crew to always be, you know,

2:08:14

perfectly well ready to work uh for

2:08:17

their job, for their safety duties. It's

2:08:20

very important. Um, so keep this in mind

2:08:23

if you go to the ship. Uh, couple's

2:08:26

policies.

2:08:27

So perhaps you want to apply with your

2:08:30

partner or you know you will find a

2:08:34

partner later on on the ship. Uh you can

2:08:37

request our scheduling team to uh link

2:08:41

the profiles

2:08:43

uh with you and your partner but um it's

2:08:47

not always guaranteed straight away.

2:08:49

Sometimes may take some time depending

2:08:51

on operational requirements. So every

2:08:53

case is assessed individually

2:08:56

but it's a possibility right.

2:09:00

Good. So what do we need if you want to

2:09:02

apply?

2:09:04

So of course we need to see your CV

2:09:06

right your experience what you've done

2:09:09

after you leave school monarch school uh

2:09:12

where were you working and so on. So we

2:09:15

need to have all that information.

2:09:17

um any work letters, employment that can

2:09:22

support your application. That's also

2:09:24

very important for us to see. Um that's

2:09:27

things that we always ask and any

2:09:31

references, right? Just documents that

2:09:33

can uh confirm your work employment.

2:09:38

That's all what we will ask.

2:09:42

Uh yes, scam be aware, right? There's

2:09:45

more and more scams happening in the

2:09:48

world especially you know um with the

2:09:51

rise you know of social media and so on.

2:09:54

So please always go through our agency

2:09:56

right they are um partner agency so they

2:10:02

will be the most trusted way I guess to

2:10:05

do it um but in case if ever you get any

2:10:09

communication that says it's from Viking

2:10:12

only if we use these emails ending like

2:10:15

this viking.com or viking cruises.com

2:10:18

then you can trust other than that yes I

2:10:22

would not engage with it.

2:10:26

Um, we also have shops, spa uh on the

2:10:31

ship. However, this is not uh they're

2:10:33

not uh hired by Viking, let's say. We

2:10:36

work with different um companies that

2:10:40

hire and deploy the crew for us. If ever

2:10:44

can be of your interest, of a friend's

2:10:46

interest. Um these are uh the companies

2:10:50

we work with. So for nautical and

2:10:52

technical as well, different uh same

2:10:55

applies for our enter entertainment

2:10:57

team. Uh we do hire like technicians,

2:11:00

assistant cruise director and cruise

2:11:02

director but the singers and and

2:11:07

musicians this is hired by a different

2:11:10

company. Same applies for the spa and

2:11:13

the shop as well.

2:11:17

Okay, I guess we are reaching the end of

2:11:20

the talk. Uh so I will you a final video

2:11:25

um about our Viking family. So, some

2:11:28

crew members will share uh also their um

2:11:32

their experience, I guess. So, let's

2:11:34

have a look.

2:11:41

>> Everything is just so perfect and

2:11:43

awesome. The best for me is Viking.

2:11:47

>> Viking give me the opportunity to grow.

2:11:50

It's really, really great. I would say

2:11:52

that biking is the best for me. It's

2:11:54

really really fulfilling.

2:11:57

>> I am so fortunate to be able to say I

2:11:59

absolutely love my job. People do this

2:12:01

for holiday. We we do it for a living.

2:12:03

>> It's really different than other

2:12:05

companies. It's really really nice.

2:12:08

>> I like working with Viking because we

2:12:10

take cruising to the next level.

2:12:12

>> I'm really proud of my ship. My ship is

2:12:14

nice and beautiful and it's really

2:12:16

clean.

2:12:16

>> I have no words for it. It's just so

2:12:18

beautiful. From the first day when I

2:12:21

arrived on one of our ships, I was so

2:12:23

impressed. This is the king's class.

2:12:26

>> It is so absolutely gorgeous. You cannot

2:12:28

believe it.

2:12:29

>> This is quite luxury for the crew also.

2:12:32

>> The same way Wiking is taking care of

2:12:34

the guest is taking care of the crew.

2:12:36

>> We have very good accommodation.

2:12:37

Everything in our crew cabins is brand

2:12:39

new.

2:12:40

>> Wiking provide us internet connection.

2:12:42

Then there is a vacation plan.

2:12:44

>> We meet a lot of new friends and you can

2:12:47

explore around the world. It's really

2:12:49

great.

2:12:50

>> I think a great company should take

2:12:52

great care of its its uh employees. If

2:12:55

we have the best employees, we will of

2:12:57

course have the most satisfied guests.

2:13:00

And I know for sure that we have the

2:13:02

best employees.

2:13:07

I like to work for Viking because you

2:13:09

feel we are one huge family.

2:13:13

our management, our people, we are like

2:13:16

a team and we helping each other.

2:13:20

>> Working for Viking, I get to meet the

2:13:22

same people have the same passion as I

2:13:24

do, to see the world, to meet different

2:13:26

cultures.

2:13:28

>> We share the stories about the culture

2:13:31

and food and it's fun.

2:13:34

>> There is so much friendliness there and

2:13:37

such an incredible atmosphere that I

2:13:40

just really love it. It's a great

2:13:42

feeling to be part of this. What it all

2:13:45

comes down to are the people. It's not

2:13:49

one single position. If you work hard

2:13:52

and if you like to be a member of a

2:13:54

team, you have great places to go at

2:13:57

Viking.

2:13:59

I love my job. I like to work with

2:14:02

guests. I like to work with people.

2:14:05

What's great about the Viking passengers

2:14:07

is that they are very diverse and it's

2:14:09

great to hear their stories and

2:14:11

experiences and that's just wonderful.

2:14:14

No cruise is ever the same because the

2:14:16

people are always different and that's a

2:14:18

that's a wonderful experience.

2:14:21

The interaction with the guests is a is

2:14:22

a magical thing.

2:14:24

>> When I see the light in the eyes of the

2:14:26

people, this is the fantastic part of my

2:14:29

job.

2:14:29

>> I like what I'm doing. I like working

2:14:32

for guests. I get so much out of it. I

2:14:35

have a beautiful ship and I like to

2:14:36

share it with my guests.

2:14:41

Wiking offers great opportunity to see

2:14:43

the world. You get to see so much of so

2:14:46

many wonderful countries.

2:14:48

>> We will visit some absolutely stunning

2:14:50

places.

2:14:51

>> Venice, Norway, Barcelona. There is even

2:14:55

a world cruise. the best places in the

2:14:58

world that before I am just dreaming to

2:15:01

go to.

2:15:03

>> I'm the luckiest person in the world to

2:15:05

do this for my job and get to see every

2:15:07

day something special.

2:15:13

With this big size, we have huge

2:15:15

opportunities.

2:15:16

>> If I really want to improve my career,

2:15:19

this is the perfect company to work

2:15:21

with.

2:15:22

>> You have the opportunity to find a

2:15:24

position you would excel in. It's really

2:15:26

a company that is investing in us.

2:15:28

>> I really love what I'm doing and I

2:15:31

really feel very proud.

2:15:33

>> I do love working for Viking. It's

2:15:35

something very special.

2:15:36

>> It's really nice. We are like one family

2:15:39

and they love it really.

2:15:49

Well,

2:15:55

thank you very much for your attention

2:15:57

um and uh for listening uh what I had to

2:16:01

say about biking. Um now before we go to

2:16:05

any questions and so on that you may

2:16:08

have, I would like to call to the stage

2:16:11

actually uh two of our actual crew

2:16:14

members. So they are actually you know

2:16:18

proof of success within our crew. Um and

2:16:22

yes so they will tell you a lot more

2:16:24

about their experience with us. Um so

2:16:27

please welcome to the stage.

2:16:33

I don't know who wants to start so I'll

2:16:34

let you decide

2:16:37

maybe together.

2:16:42

All

2:16:46

right. Good morning everyone.

2:16:50

>> How are you this morning?

2:16:53

>> Everything is good.

2:16:56

>> All right. I would like to introduce my

2:16:58

name. All right. My name is Carudi.

2:17:01

I'm from the the I been in biking 2016.

2:17:06

But before that I work in in the

2:17:09

different two company. I work in Oceania

2:17:12

200 2006 and then I left Oceanania and

2:17:16

then I go to Disney cruise line 2006

2:17:20

until 2010 and then I start to join in

2:17:23

fighting 2016 until now. Why I stay in

2:17:27

fighting? You know why? Because the

2:17:29

fighting give me the best benefit and

2:17:32

then the good salary and then you get it

2:17:35

the the very important for us our crew

2:17:37

is Wi-Fi that is very very important for

2:17:40

us. You know why before in another

2:17:43

company I must pay that the the Wi-Fi.

2:17:47

All right. And then I started joining in

2:17:50

and then I get the free Wi-Fi. You know

2:17:53

how much I must be costing money a month

2:17:55

in another company? Around $400.

2:18:01

$400.

2:18:03

You must be spend your money for the

2:18:04

Wi-Fi only. But in fighting you get a

2:18:08

free that you every day 24 hours you get

2:18:13

a free Wi-Fi. You can call your family

2:18:15

anytime you wanted to call. That is the

2:18:18

best way. And then the best from the

2:18:21

biking for me

2:18:23

you get the food is very very nice in

2:18:26

biking.

2:18:28

All right. The food is very very nice.

2:18:29

You get a breakfast, lunch, snack,

2:18:32

dinner and then late night you get it.

2:18:36

If you walk in the night shift you will

2:18:37

be get the night snake.

2:18:40

That night snake you will be get it. All

2:18:42

right. In another company you will be

2:18:44

not get it but in biking you will be get

2:18:46

it.

2:18:49

And then I start in in fighting cruise

2:18:51

line. My position that time is

2:18:54

assistance at the party.

2:18:59

Very very very very it's not very very

2:19:00

low position. The middle position I get

2:19:03

that in fighting 2016 and then I get

2:19:07

promoted for the CDP

2:19:10

2017 only one contract.

2:19:14

I'm at the party that time the ship we

2:19:17

have only two ship that time we have

2:19:19

start and see

2:19:22

all right very very difficult get the

2:19:24

promoted people you must be smart you

2:19:27

must be have the knowledge you must be

2:19:29

know how to work in the kitchen even in

2:19:33

the restaurant

2:19:35

before it's very very difficult and now

2:19:38

more get easy you get the promoted you

2:19:41

get the more opportunity

2:19:43

Because every year we are building the

2:19:45

new new ship is coming. Almost every

2:19:48

year is two two ship is coming. Sometime

2:19:50

one ship is coming. But now the new ship

2:19:53

is coming. Libra

2:19:55

you have the big big opportunity to join

2:19:58

with us like a family. All right. Don't

2:20:02

worry you joining in the fighting. Don't

2:20:06

be scared joining in fighting. Don't be

2:20:08

scared. All will be welcome to you. will

2:20:11

be like a family. All the all the crew

2:20:14

will be glad you there.

2:20:17

All the crew will be glad you there. You

2:20:20

will be never alone walk and fighting.

2:20:22

Everybody will be helping you. All

2:20:25

right. You will be have to pick you have

2:20:28

the paper there for the sign on. So the

2:20:31

body put the body there he will be get

2:20:34

you where the world where the men where

2:20:38

the man where the pra

2:20:41

will get you he will tell you everything

2:20:44

about the fighting

2:20:48

right and sir what they said to Claudia

2:20:52

Claudia Mrs.

2:20:54

saying all the benefit is good and then

2:20:58

all your document will be paid like the

2:21:01

visa like the medical company will be

2:21:04

paid up it's very very good the ticket

2:21:07

also the very very important for us the

2:21:10

new hire

2:21:12

work in the cruise line the ticket you

2:21:15

know how much the ticket you must pay in

2:21:17

other company

2:21:20

$1,500 almost $1,500 you must be paid

2:21:25

You know how much money that

2:21:28

25 million

2:21:32

but in Viking you don't pay that you

2:21:35

only pay maybe what is it Mr. Sudi

2:21:38

Mr.

2:21:41

You only pay less than

2:21:45

in current dollar less than $700. You

2:21:47

must be paid

2:21:49

less than $700.

2:21:52

It's good for you. Good for your

2:21:54

opportunity.

2:21:56

All right? Be smart. Okay? You must be

2:21:59

strong.

2:22:01

Answer everything what you know. All

2:22:03

right? Don't be scared. All right? That

2:22:06

is my experience.

2:22:08

become the equation.

2:22:11

It's not the it's not the small position

2:22:13

that is high position. It's like it's

2:22:17

like another is like another company

2:22:19

that like accepted.

2:22:22

All right. But in fighting we don't have

2:22:24

the accepted. We have the save the will

2:22:28

be in by the restaurant. We have

2:22:32

we have the table men

2:22:36

restaurant and then cup

2:22:39

all the

2:22:41

but in table it's not CC just that the

2:22:44

chef just

2:22:46

the

2:22:51

Italian menu that the series in the

2:22:55

world the series and then main

2:22:58

restaurant the CDC. We have the three

2:23:01

CDC and one executed. And then we have

2:23:04

1, two, three, four. We have four.

2:23:09

We have the four. We have the set the

2:23:11

party.

2:23:14

Eight set the party and baby. We have

2:23:18

six. And then we have the cook. And then

2:23:21

in the bottom we have the assistant

2:23:22

cook. All right.

2:23:25

And then also if you become the

2:23:26

assistant cook there you have the many

2:23:29

many opportunity to coming to grow up

2:23:32

very very fast to grow up. It's like two

2:23:34

contract three contract will be have the

2:23:37

chance for the next step.

2:23:40

And then you have the next step was like

2:23:44

a cook. If you have the cook, you have

2:23:46

the next step for the as of the party.

2:23:50

If you have the chance for the next

2:23:52

asense of the party, you have the

2:23:54

training in Philippine.

2:23:56

We have the training in Philippine for

2:23:57

this assets at the party and at the

2:24:00

party the company will be pay for you if

2:24:04

you have opportunity.

2:24:06

All right, you have the opportunity that

2:24:08

you have the training that in Philippine

2:24:11

for the one month. So the company will

2:24:13

pay that for you.

2:24:16

Okay, good luck guys. See you in biking.

2:24:20

All right, thank you.

2:24:23

>> Thank you. Even though everybody speak

2:24:26

English I believe but uh allow me to

2:24:28

give you some conclusion in

2:24:44

Ocean which is

2:24:54

one of the top.

2:25:08

Thank you. Next

2:25:16

laundry master

2:25:18

please uh share your experience during

2:25:21

your career on board of biking centers.

2:25:23

Thank you.

2:25:24

>> Thank you Mr. Adi. Okay. All right. Uh

2:25:28

first of all thank you for Peteratu and

2:25:31

Viking to organize this event and invite

2:25:34

us here me and my colleagues. Uh let me

2:25:38

introduce myself first. My name is G

2:25:41

Madiarta. I am from Nagara Nara Jo.

2:25:45

Yeah. So

2:25:47

uh

2:25:49

I think all of experience have been

2:25:52

sharing with my colleague

2:25:55

in culinary restaurant everything

2:25:58

benefit from the Viking but I will try

2:26:02

to share experience housekeeping

2:26:05

department as who I'm working. Yeah. All

2:26:09

right.

2:26:11

I'm still remember when I'm interview by

2:26:15

Mr. Adi 2016. Yeah, I was qualified

2:26:21

just ly man. You can imagine

2:26:25

with

2:26:27

lman join in fight king. So now I'm

2:26:31

become lre master. So

2:26:37

>> if you do your best, love your job, love

2:26:41

what are you doing, stripped by the

2:26:43

best, continue discipline,

2:26:46

you will get what you want. So first

2:26:49

contract as laundry man, second contract

2:26:52

become senor and also after that I get

2:26:57

promotion become specialist assistant

2:27:00

laundry master and the last position

2:27:02

laundry master. Yeah. So everyone can

2:27:06

get that position if you want. Okay.

2:27:09

Like what is my colleague sir? I have

2:27:11

been two three contract together with

2:27:13

him also. Then after a long time then we

2:27:16

meet here

2:27:18

because now biking every years launching

2:27:21

two ship. Yeah we never meet. So if you

2:27:26

do your best you know how to work then

2:27:31

follow the company standard. Don't drink

2:27:33

too much. Yeah. So drink you they allow

2:27:36

you to drink. There is crew bar not only

2:27:40

about work. You can enjoy also chit chat

2:27:43

with your mate. Find someone there who

2:27:46

you love. But remember if you have

2:27:48

family don't try. Yeah. So so many

2:27:52

experience. So in another side there is

2:27:57

work 10 hours a day also benefit rest

2:28:01

time. In Viking

2:28:04

they give you rest more than enough.

2:28:08

Like what my colleague say good food

2:28:10

prep food put in laundry also I will let

2:28:13

you know in other company you have to

2:28:16

pay for the chemical but in Viking we

2:28:20

provide you I you put my budget in crew

2:28:23

laundry so free laundry yeah for crew

2:28:27

free laundry

2:28:29

don't worry you just have to go to crew

2:28:32

laundry start the machine everything

2:28:35

work automatically

2:28:37

So for salary also for me why I'm stay

2:28:42

10 years now salary in Viking good

2:28:48

better than where I work before in other

2:28:51

company. Yeah I come from obsore then

2:28:54

also liabu I also been in Dubai in

2:28:57

Singapore but this last my company I

2:29:00

decide to until retired in Viking.

2:29:05

So I don't want to go any other company.

2:29:08

I'm stay in biking. So biking is like my

2:29:13

family. So when I'm come to the ship,

2:29:16

everybody recognize me. So in Viking if

2:29:20

you do uh your job, follow the SOP

2:29:25

abs. A absolutely people will recognize

2:29:27

you. Just do your job. You do do your

2:29:30

best. Follow the rule. Your superise

2:29:34

supervisor or your manager will

2:29:37

recognize you then give you promotion.

2:29:39

Believe me. Okay, that's it. Uh my

2:29:43

experience.

2:29:44

>> Thank you Pakad. Uh what Pakad mentioned

2:29:47

I met him in 2016 I believe. Yeah. So I

2:29:50

interview him and then uh become laundry

2:29:53

man and then we deploy him. At the

2:29:56

moment he is now at laundry master. So

2:29:58

everybody can grow their career on board

2:30:00

of biking ocean crew. So the only thing

2:30:02

I would like to say to you if I say in

2:30:04

bahasa

2:30:08

yeah scammer around us. So like Miss

2:30:12

Claudia mentioned uh you don't pay for

2:30:15

your application, you don't pay for your

2:30:18

let's say medical checkup

2:30:21

visa, airline ticket, everything will be

2:30:23

provided by the company

2:30:28

Bali and Monach Bali. This is we we

2:30:31

already collaborate since 2009. So long

2:30:34

time already. uh I believe we sent we

2:30:37

deploy people already to ping uh since

2:30:40

2021

2:30:42

until 2025

2:30:44

because we have another actually another

2:30:46

seven month we didn't count yet so more

2:30:49

than 200 people already imagine from

2:30:51

Monach Bali only from Monach Bali more

2:30:53

than 200 people we counted 2021 till now

2:30:56

yeah again thank you very much

2:31:04

thank

2:31:23

Well, I guess it's time for questions.

2:31:26

I don't know if anyone wants to ask

2:31:28

anything. Oh, so many. Okay.

2:31:44

Good morning Miss Claudia. Let me

2:31:47

introduce myself. My name is Pria. I'm

2:31:50

studying at Moralum at 7 class. So I'm

2:31:55

sorry my English is not good. Not very

2:31:57

good. Sorry if I misunderstaining more.

2:32:00

So mia as a fingers or interviewer what

2:32:04

you see from a person is tell their uh

2:32:08

good hotel year and ready for be a part

2:32:10

of fighting ocean cruise that all for me

2:32:14

thank you so much

2:32:16

>> sorry would you be able to repeat your

2:32:18

question let me try

2:32:19

>> no miss claudia as a freaking recruiters

2:32:23

or interviewer what you see from a

2:32:26

person is tell they are a good hotel

2:32:30

and ready for be a part of family

2:32:32

speaking of Cruz. Thank you so much.

2:32:34

>> Thank you. Thank you very much. Okay.

2:32:41

>> Well, um, so how we identify the best

2:32:45

crew, right? I guess that's what your

2:32:46

question is. Thank you. So, well, it's

2:32:51

all about we believe in Viking that you

2:32:53

know skills you can learn, especially

2:32:55

when you're starting, right, in entry

2:32:58

level roles.

2:32:59

So it's based on of course everyone

2:33:02

needs to have experience in the job they

2:33:04

apply. We always look for that. So if

2:33:07

you're working to to be like in the

2:33:10

restaurant you had to have previous

2:33:13

experience in the restaurant but we will

2:33:16

focus more on your approach to work,

2:33:18

your attitude, how you present

2:33:21

yourselves, you know your interaction.

2:33:24

So those are all skills that we value a

2:33:26

lot um in our crew you know their

2:33:29

mindset teamwork as already um our crew

2:33:33

members already mentioned um it's it's

2:33:36

all about you know your performance how

2:33:39

you put yourselves towards work. So

2:33:41

that's what we are looking at when we

2:33:44

you know bring new crew when we speak to

2:33:46

people those are this is what we focus

2:33:49

on right the attitude definitely

2:33:54

hope that answered your question thank

2:33:56

you so much

2:34:04

ladies

2:34:11

Good morning. Thank you for give me time

2:34:14

and opportunity

2:34:16

and then uh allow me to introduce myself

2:34:19

first. My name is Nim Eye Pujani.

2:34:24

Usually the people call me EP. I choose

2:34:27

the pronopest department at Monak Bali

2:34:30

Chandidas.

2:34:32

All right.

2:34:35

On this occasion

2:34:38

I have two question for you Miss Kodia.

2:34:41

My question is

2:34:44

as we know pronopication on cruip are

2:34:48

very limited beside gas service.

2:34:52

What other position are most suitable

2:34:55

for pronopist to apply and then to

2:34:59

compete for those position? What is the

2:35:03

single most important skill or

2:35:06

qualification that recruiters look from

2:35:09

a pronopest development background? I

2:35:12

think that's all. I'm so appreciate for

2:35:15

your time and opportunity. Thank you.

2:35:17

>> Thank you.

2:35:23

>> Well, thank you so much. Happy.

2:35:27

Um, okay. So, front office. Yes. Um,

2:35:31

It's always we have always such great

2:35:34

candidates and sometimes not enough

2:35:37

openings perhaps. Uh I guess now with

2:35:40

opening of our ships perhaps we will get

2:35:42

to find more opportunities.

2:35:45

Uh the challenge is of course as we

2:35:47

mentioned we do like to provide a lot of

2:35:50

career opportunities for our crew. So we

2:35:54

have a lot uh of crew members that you

2:35:57

know sometimes they join in you know a

2:36:00

department perhaps through the contract

2:36:03

through the a couple of years working in

2:36:06

the restaurant let's say maybe they find

2:36:08

themselves interested sometimes to work

2:36:11

more in guest services or start a new

2:36:14

career path. We do also offer that

2:36:17

opportunity to our crew right to cross

2:36:19

trainin into different departments. Uh

2:36:22

so it's not just you know you start in

2:36:25

the restaurant and you're stuck in the

2:36:27

restaurant. Uh but no we we uh more and

2:36:31

more we have a lot of crew interested

2:36:32

sometimes in you know in different

2:36:34

departments either sometimes they start

2:36:37

in the galley and then in future perhaps

2:36:40

they would like to work in front office.

2:36:43

So that's also a possibility, right?

2:36:45

Even if you start in a different

2:36:46

department, you can sometimes yes try.

2:36:50

But it still means you will still need

2:36:52

to work hard in your job before you're

2:36:54

being considered. But it's also a

2:36:56

possibility.

2:36:58

Um um guest services, if you want to

2:37:02

start exactly in guest services, yes,

2:37:04

you would need guest services

2:37:06

experience, right? We actually call them

2:37:09

explorer stuff. So it's a combination of

2:37:12

short excursions and yes services. Uh

2:37:16

but yeah we do need at least some a

2:37:19

certain level of experience. There's

2:37:21

certain level of communication expected

2:37:24

as well. Um so before actually we can

2:37:28

consider perhaps in future we will have

2:37:31

more openings. Of course the guest

2:37:34

services department is a little bit

2:37:36

smaller compared to perhaps in a galley

2:37:39

restaurant. keeping where there's maybe

2:37:42

more u yeah it's a bigger department

2:37:44

right so there's perhaps more

2:37:46

opportunity uh but maybe maybe in future

2:37:49

but as I said yes we also offer

2:37:51

opportunities to cross trainin to our

2:37:54

crew if ever they find themselves you

2:37:56

know finding a different career path

2:37:58

later on in the in their cruise ship

2:38:01

life

2:38:03

thank you I don't know if that answer

2:38:05

but hopefully

2:38:13

right here. Claudia,

2:38:25

>> thank you for the time to Mr. Claudia

2:38:28

give to me. Sorry. Uh thank you for the

2:38:32

time that Miss Claudia gift for me. Uh

2:38:35

allow me to introduce myself. My name is

2:38:38

Putama Valentino

2:38:40

and people call me Falen. I'm from

2:38:43

Monach Bali Singar Raja.

2:38:52

I have one questions that Miss Claudia

2:38:56

could you give me one piece of advice to

2:39:00

Monat Bali student who dreams of joining

2:39:05

Viking cruise line who what would it and

2:39:08

why? Thank you Miss Claudia.

2:39:12

>> Thank you.

2:39:16

>> So a piece of advice right what can I

2:39:18

say? Um well you're of course in school

2:39:22

right I guess so you're still learning

2:39:25

but or maybe you finished already but

2:39:27

anyway it's important to get some

2:39:29

experience first try to learn um for

2:39:34

entry level roles we always ask for at

2:39:36

least six to one year experience

2:39:39

uh for us to be able to consider um but

2:39:43

it's always important to you know get

2:39:45

some experience

2:39:47

um ideally you know more premium u hotel

2:39:51

brand perhaps a restaurant uh so it

2:39:54

gives you a better idea what to expect

2:39:56

in Viking as well the same similar

2:39:59

perhaps standard services and so on.

2:40:03

So I would recommend you first you know

2:40:04

to try to get a little bit of experience

2:40:07

in the jobs that you know you wish to

2:40:09

pursue I guess um as I mentioned before

2:40:12

English is very important English

2:40:14

communication to work practice uh that's

2:40:18

something we will uh yeah always

2:40:21

consider that will never change. So

2:40:24

that's my best advice is to try to learn

2:40:28

English. If you're working in a hotel,

2:40:30

if you're working in a restaurant here

2:40:32

in Bali, I'm sure you have so many

2:40:34

tourists all the time, right? People

2:40:36

coming from all over the world. So it's

2:40:38

a great time to, you know, put

2:40:40

yourselves out there to lose that

2:40:43

shyness a little bit, you know, speaking

2:40:46

with uh foreign people and in English.

2:40:49

Um so that's my best advice to you is to

2:40:52

know to get out of that comfort zone and

2:40:56

that will improve your communication

2:40:58

skills for the future.

2:41:03

>> Thank you. I don't know who's next.

2:41:05

There's still so many arms in the air.

2:41:11

Okay, first of all, thank you for the

2:41:13

time, Miss Claudia. And let me introduce

2:41:15

myself. My name is I'm from Manak Balar.

2:41:19

Hi, Monakal.

2:41:23

Okay, my question is what is the

2:41:26

different working system between on the

2:41:29

ocean and river? Thank you.

2:41:34

>> Okay, good question.

2:41:36

>> Thank you.

2:41:37

>> Um the difference, right? Okay. Well,

2:41:41

there's a lot of differences. So, it's

2:41:43

different divisions, different

2:41:45

contracts. However, our brand, it's

2:41:48

standard across our divisions. We offer

2:41:52

the same service. We have the same uh I

2:41:55

guess expectations as well for our crew.

2:41:59

Um but yeah, there's different

2:42:01

contracts. It's uh different

2:42:04

expectations, different requirements

2:42:07

um for the crew itself. That's why uh we

2:42:11

of course standing here we focus more on

2:42:13

ocean and expedition. Um but yeah, it's

2:42:17

it's quite different.

2:42:20

in certain ways. Of course, um of course

2:42:24

the positions are a little bit different

2:42:26

compared to ocean as well, the size of

2:42:29

the ships. Um so, so yeah, it's it's a

2:42:33

little bit different. Um we do have a

2:42:36

lot of guests, sorry, a lot of crew from

2:42:39

uh Indonesia that you know join our

2:42:42

ships on ocean. Uh and sometime through

2:42:46

the years they ask perhaps to river that

2:42:51

can be a possibility. However, it's

2:42:53

quite limited, quite lengthy because it

2:42:56

can take a lot of time to have

2:42:58

opportunities.

2:42:59

Um, but it's also an option. Um, but

2:43:03

within ocean, um, it's either ocean or

2:43:07

expedition. So, you can be working in

2:43:09

one of these. For river, it will be a

2:43:12

little bit different.

2:43:14

But thank you for your question.

2:43:27

Thank you for the opportunity, Miss

2:43:30

Claudia. Let me introduce myself first.

2:43:32

My name is Nimad Pilandari, but people

2:43:35

usually call me Leah. I have one

2:43:39

question.

2:43:40

If someone want want to work with Viking

2:43:44

and they have experience one or three

2:43:47

years as a server at five-star hotel,

2:43:51

could they apply directly for a position

2:43:54

as an assistant writer or start as

2:43:57

steward? Because I heard that when

2:44:00

working on cruise ship, you usually have

2:44:02

to start your career as a steward first.

2:44:05

Thank you.

2:44:08

>> Thank you.

2:44:10

Well, that's okay. So, yeah, if you have

2:44:13

experience as a server in, you said four

2:44:16

or five star hotel

2:44:19

um in Bali, I'm assuming.

2:44:23

Um yeah, well, we always recommend I

2:44:26

think it's always best to start in our

2:44:29

as you said Stewart, we call it cafe

2:44:31

attendant. Um it's the best option I

2:44:35

would say with that level of experience.

2:44:38

Just because working in a hotel in land

2:44:40

and working on a ship, it's different.

2:44:44

Um, of course, some basics might be

2:44:46

similar, right? But a lot of things are

2:44:49

different and it's in a different

2:44:51

environment,

2:44:53

different standards. So, we always

2:44:56

believe that it's, you know, it's good

2:44:57

to start from the beginning, especially,

2:45:01

yes, one, two years experience is still

2:45:04

very new as well, right? So, you're just

2:45:06

starting. So,

2:45:08

to not set anyone up for failure. As I

2:45:11

always say, it's always good to start,

2:45:13

you know, from the beginning and learn

2:45:15

and grow all the way up. Um, we

2:45:18

mentioned already several times there's

2:45:20

a lot of opportunity for growth. So,

2:45:24

yeah, I would say it's always, yeah,

2:45:25

it's good to start, you know, from the

2:45:27

entry level point and then grow up.

2:45:33

>> Okay.

2:45:34

Uh, we're going to have one more

2:45:36

question because of the time.

2:45:50

Yeah.

2:46:14

>> Hello.

2:46:16

Good morning Miss Claudia. Thank you

2:46:18

very much for the times given to me. So

2:46:20

let me introduce myself first. I ami

2:46:24

I'm from and I have a questions for you.

2:46:27

Uh so when we are interviewed we there

2:46:30

must be applicants who are rejected. So

2:46:34

may I know what what's the

2:46:36

qualification? I mean uh what are you

2:46:39

looking for from the applicants and may

2:46:42

I know the minimum age of joining the

2:46:45

Viking ocean cruises because as I know

2:46:48

it must be 21. Thank you.

2:46:52

Yes, thank you.

2:46:54

Yes, the minimum age is 21 years old. Um

2:46:59

so we we don't consider candidates with

2:47:03

younger age than that. Um yes

2:47:06

unfortunately everyone can be

2:47:09

successful, right? We see so many people

2:47:12

every day, me and my colleagues. Um, we

2:47:16

of course wish when we, you know, when

2:47:18

we schedule an interview with someone,

2:47:19

we always wish them to be successful.

2:47:22

Um, but of course we do have our

2:47:25

standards and expectations within our

2:47:27

company and we are always looking for

2:47:30

the best person for the job as we say,

2:47:32

someone we can see can be a match. Um, a

2:47:36

lot of can be against the the person,

2:47:38

right? Some people are better at

2:47:40

interviews than others. That's always

2:47:42

going to be the case. Um, but our

2:47:45

expectation is again, you know, how the

2:47:48

candidate presents themselves. Are they,

2:47:50

you know, well presented?

2:47:52

Because, you know, in Viking, we have

2:47:54

high standards, you know, um, we present

2:47:57

ourselves as a premium brand. So, it's

2:48:01

good if we see a candidate put in the

2:48:03

effort, you know, dressing up nicely to

2:48:06

to show up to see us. Um, and it's all

2:48:09

about, you know, communication. Are they

2:48:11

confident? How they speak. That's also

2:48:14

things we also evaluate. Again, English

2:48:17

communication to tell us about their

2:48:20

experience. We just have conversations

2:48:22

with our candidates uh to get to know

2:48:25

them better. Um, so yeah, these are all

2:48:28

things we evaluate. interaction of

2:48:30

course experience skills there's always

2:48:32

a certain level of knowledge that is

2:48:34

required for the job but it's important

2:48:38

you know all together presentation

2:48:40

communication and skills

2:48:43

thank you so much

2:48:49

I will pass it along now

2:48:53

>> thank you Claudia uh good morning

2:48:55

everyone still morning

2:48:57

>> good morning

2:49:00

Uh so my name is on behalf of Ocean Bali

2:49:05

I would like to say very appreciate that

2:49:07

you all come today here and also of

2:49:10

course uh to Viking as well to Monach

2:49:14

family. Um so after this we already at

2:49:18

the end of the event so we will take

2:49:20

picture together after this and also I

2:49:23

would like to share to you that you will

2:49:25

get certificate from Viking and

2:49:35

So as one of our appreciation the

2:49:37

certificate will be signed by uh

2:49:40

director of Ratu Oceana Bali and also

2:49:43

recruiter from Claudia. So uh whenever

2:49:46

you come to Ratu you want to apply don't

2:49:49

forget to bring the certificate with you

2:49:51

keep that certificate with you uh as a

2:49:53

proof that you already know about the

2:49:55

Viking you join this event as well and

2:49:58

beside of that he will also give uh

2:50:01

Viking also will give you like this one

2:50:04

this called uh p. Yeah. So you can uh

2:50:09

put it on your the back of your phone

2:50:11

later on. We will give you each uh you

2:50:15

and it's like small gift from the Viking

2:50:18

uh from the as like souvenir.

2:50:23

So uh at this point you can put like

2:50:26

your card uh maybe some of your money so

2:50:30

it's safe to put you here.

2:50:34

And also the certificate will be given

2:50:36

to all of uh the one who attending the

2:50:40

uh briefing today or the car talk today

2:50:42

offline and also online. Yeah, both of

2:50:46

them will get also the certificate. We

2:50:48

will give them to you uh by monarch

2:50:51

later on. We spread the certificate.

2:50:54

So uh now it's time for the taking

2:50:57

picture together. I will give now the

2:50:59

time to our master of ceremony. Thank

2:51:01

you.

2:51:10

Thank you Miss Eel and please give a

2:51:12

round of applause to Miss Claudia and to

2:51:16

Ocean Raya Bali.

2:51:18

And now we would like to invite to all

2:51:21

participant and distinguish guest to

2:51:23

join us for a group photo session maybe

2:51:26

from here from Miss Claudia. Yes, Miss

2:51:30

Claudia and then director of Peter to

2:51:33

Ocean Bali and then Mr. Sudama and all

2:51:38

from Monarch Bali to join for group

2:51:41

photo session.

2:51:47

Yes, Monarch Bali from Chidasa

2:51:54

and all from Monarch's Bali. Let's go

2:51:57

take a picture together first.

2:52:19

Okay, let's go take a picture together

2:52:21

first. Okay,

2:52:24

from Air Bali, from Viking Chris and

2:52:28

Monarch Bali.

2:52:31

Okay, take a picture. Let's One, two,

2:52:34

three. Cheers.

2:52:37

One more.

2:52:40

One more. Yes. With the hand. One, two,

2:52:44

three.

2:53:06

two three.

2:53:09

Okay.

2:53:15

And please be seated

2:53:20

all participant.

2:53:41

Okay, for the all participant, let's

2:53:44

take a picture together with all

2:54:05

One, two, three.

2:54:14

Please round of applause to all

2:54:16

participant event today.

2:54:22

2026

2:54:31

International Bama Viking Ocean Cruise.

2:54:35

On behalf of Ocean,

2:54:38

we would like to say thank you to our

2:54:41

appreciation to Miss Claudia Pereira,

2:54:43

the Viking Cruise team, Mr.

2:54:47

Santo our disting guest and all

2:54:49

participant from Monarch's belly for

2:54:52

your present attention through this

2:54:54

event. I am your master of ceremony.

2:54:57

Thank you for kind attention. Have a

2:54:59

wonderful day and we look forward to

2:55:01

seeing you in the future opportunities.

2:55:05

Santi Santi Santi. Thank you and

2:55:09

goodbye.

2:55:32

social media. Yeah.

2:55:59

Mr.

2:56:02

And look at the pandu. Yeah.

2:56:13

Okay.

2:56:50

It's a long

2:56:58

home.

2:57:09

Hold

2:57:29

>> it short, right? I don't need to make a

2:57:32

speech. Just

2:57:34

>> epic graduation.

2:57:42

Future Viking.

2:58:34

Well, we at Viking want to wish you all

2:58:37

a happy graduation to all Monarch Bali

2:58:41

students. Woohoo.

2:59:00

Thank you

2:59:02

and all participants.

2:59:12

social media.

2:59:31

Yeah. Maybe you want to take a picture

2:59:33

with Claudia. Of course. Yeah.

2:59:42

It's a

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